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Documents related to » it average maintenance costs


Support and Maintenance: No Longer the Software Industry''s
Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises'' growing awareness of how these S&M agreements

it average maintenance costs  consider when reducing costs. IT entitlement costs, such as enterprise software maintenance, have (at some companies) soared to a record average of 70 percent of total annual IT budgets. Logically, as the maintenance costs become a larger percentage of spending, users want to look at how to reduce those costs. But many chief information officers (CIO) also know that the software bill he or she receives can be minor in comparison to the costs of running an internal IT department. This is particularly true Read More
Maintenance Software--How to Negotiate Successful Contracts with CMMS Vendors
When negotiating a contract with a computer maintenance management system (CMMS) vendor the guiding principals and definition of the project must first be

it average maintenance costs  ahead of implementation. Keep it simple: The document should be easy to read and understand. Maintainers are frustrated having to wade through pages and pages of complex legalese. Definitions Every contract should begin by defining common terms used throughout the document. For example, software materials might be defined as the XYZ company software in object code and source-code format, and all documents — including but not limited to — specifications, flow charts, diagrams, and user manuals, Read More
Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?
Although Rimini Street''s client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating

it average maintenance costs  service and leveraging their IT investments. Prior to founding Rimini Street, Ravin cofounded TomorrowNow support services for PeopleSoft and JD Edwards products, and served as president and chief operating officer (COO) for TomorrowNow. Ravin sold his 50 percent stake in TomorrowNow to SAP in January 2005, and retired (albeit for a short while) to pursue other entrepreneurial ventures. For background information on users'' typical problems with S&M, please see Will User Enterprises Ever Get Onto an Easy Read More
Use a Computerized Maintenance Management System to Improve Predictive Maintenance Performance
Companies that have moved from a highly reactive environment to a more planned one notice significant improvement. A computer maintenance management or

it average maintenance costs  being collected and comparing it to a predetermined standard. If the process deviates significantly from the standard, action is required. To determine root cause and the appropriate action, specific tools can be employed. This includes Pareto analysis, cause-and- effect diagrams, or simply brainstorming. Described below are the multiple sources of data, various techniques for analyzing the information, and the means to take corrective action: 1. Data Collection The first step in implementing a data Read More
Enterprise Software Service and Maintenance Alternatives
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more IT savvy business generation is

it average maintenance costs  alternatives to the public. It is an experienced Bryan, Texas-based (US), third-party maintenance and support provider for former PeopleSoft and J.D. Edwards products (which were recently acquired by Oracle .) The company has been PeopleSoft-focused since its creation a few years ago by former PeopleSoft managers, and has received considerable attention in the last several months by offering lower-cost support contracts to PeopleSoft customers—a cost that is about half the price PeopleSoft would have Read More
Spinnaker Support Announces New SAP Third-party Maintenance Customer
Spinnaker Support, a a provider of third-party maintenance for JD Edwards and SAP products, announced D+M Group as its latest customer. This win has multiple

it average maintenance costs  customer). In that sense, it must be exciting for Spinnaker to have a customer that has “crossed-over” to the third-party maintenance world. Sometimes the initial leap to stop receiving support from the ERP vendor itself can be the most difficult for a company using ERP. This win certainly adds to Spinnaker’s cred in the market. TEC blog post (Aug 2012): “Out of Touch” ERP Vendors Means Third-party Support Is Here to Stay Read More
IT Governance: Maximizing the Business Investment
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization. Some project portfolio

it average maintenance costs  the value of their IT investments. Achieving this requires a strong foothold on the multiple projects taking place at any given time. Identifying risk, resource utilization, and earned value with a portfolio of IT projects necessitates the implementation and adoption of standards processes to track and respond to any red flags that may appear. This is accomplished by establishing IT governance, where a structure of relationships and processes will direct and control an organization in order to achieve Read More
Take It or Leave It: Moving Your Business VoIP System
Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the

it average maintenance costs  It or Leave It: Moving Your Business VoIP System Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP. Read More
Leaner Maintenance Management with Control Systems Integrated CMMS
Maintenance managers play a critical role in an organization looking to optimize operations efficiencies. This paper discusses the benefits of interoperating

it average maintenance costs  Maintenance Management with Control Systems Integrated CMMS Maintenance managers play a critical role in an organization looking to optimize operations efficiencies. This paper discusses the benefits of interoperating between computerized maintenance management systems (CMMS) and control systems, and presents potential options on how to accomplish varying levels of integration. Read More
ALDEA IT Consulting
ALDEA is an impartial management consulting firm located in Poland. It started business as the IT services and consulting department of HLB Frackowiak i

it average maintenance costs  IT Consulting ALDEA is an impartial management consulting firm located in Poland. It started business as the IT services and consulting department of HLB Frackowiak i Wspólnicy, the largest Polish financial auditing company, and a member of one of the largest consulting groups in Poland. ALDEA is an accredited service provider within the framework of the SOP ICE EU programme implemented by the Polish Agency for Enterprise Development in the field of innovations and new technologies. Read More
Automotive Oracle ERP Customer Switches to Rimini Street’s Maintenance
Rimini Street, Inc., a vocal third-party maintenance and support provider for enterprise software, including SAP and Oracle Corporation’s Siebel, PeopleSoft, JD

it average maintenance costs  Oracle ERP Customer Switches to Rimini Street’s Maintenance Rimini Street, Inc. , a  vocal third-party maintenance and support provider for enterprise software , including SAP and Oracle Corporation’s Siebel, PeopleSoft, JD Edwards, E-Business Suite (EBS), Oracle Database , and Hyperion software, recently announced that UCI International  has selected Rimini Street  to support its Oracle EBS applications to save substantial annual support fees. UCI International is a manufacturer and Read More
DYNAMICS IT S.A.
Dynamics IT @is specialized in ERP consulting and implementation of high quality solutions, currently projected as the company best partner for Microsoft

it average maintenance costs  IT S.A. Dynamics IT  is specialized in ERP consulting and implementation of high quality solutions, currently projected as the company best partner for Microsoft Dynamics AX in Latin America Read More
The IT Rights of Digistan
The Hague Declaration, recently published by The Digital Standards organization, proposes that all governments adhere to free and open standards for IT

it average maintenance costs  IT Rights of Digistan The Hague Declaration , recently published by The Digital Standards organization, proposes that all governments adhere to free and open standards for IT activities. Something that strikes me about Digistan''s declaration is its basis in the Universal Declaration of Human Rights and not a technical document. The three things The Hague Declaration calls on all governments to do, are as follows. Procure only information technology that implements free and open standards; Deliver Read More
IT Investments and Business Value
The view of technology has evolved over time—from a strategic enabler and a competitive weapon to an operational overhead. IT projects that come in over budget

it average maintenance costs  to an operational overhead. IT projects that come in over budget and with missed deadlines and lackluster results do not help matters. It is up to the CIOs to restore the perception of IT in the enterprise, by understanding the company’s goals and showing business leaders how IT projects and services can help reach them faster. Read More

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