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Documents related to » it average maintenance costs


Support and Maintenance: No Longer the Software Industry''s
Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises'' growing awareness of how these S&M agreements

it average maintenance costs  consider when reducing costs. IT entitlement costs, such as enterprise software maintenance, have (at some companies) soared to a record average of 70 percent of total annual IT budgets. Logically, as the maintenance costs become a larger percentage of spending, users want to look at how to reduce those costs. But many chief information officers (CIO) also know that the software bill he or she receives can be minor in comparison to the costs of running an internal IT department. This is particularly true Read More...
Continuous Improvement Offers CMMS Maintenance Benefits
Computer maintenance management system (CMMS) packages are excellent tools for collecting, analyzing, and reporting data and can offer insight into a process

it average maintenance costs  a process problem. Secondly, it can provide some clues as to what needs to be done to solve each problem. Critical success factors Focusing on process improvement through the use of your CMMS requires the following: op management provides clear support; well-defined objectives and performance targets to ensure alignment with the maintenance operations and engineering strategies; line workers and managers are directly involved in the improvement process; highly trained and motivated change agents are Read More...
Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?
Although Rimini Street''s client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating

it average maintenance costs  service and leveraging their IT investments. Prior to founding Rimini Street, Ravin cofounded TomorrowNow support services for PeopleSoft and JD Edwards products, and served as president and chief operating officer (COO) for TomorrowNow. Ravin sold his 50 percent stake in TomorrowNow to SAP in January 2005, and retired (albeit for a short while) to pursue other entrepreneurial ventures. For background information on users'' typical problems with S&M, please see Will User Enterprises Ever Get Onto an Easy Read More...
Maintenance Software--How to Negotiate Successful Contracts with CMMS Vendors
When negotiating a contract with a computer maintenance management system (CMMS) vendor the guiding principals and definition of the project must first be

it average maintenance costs  ahead of implementation. Keep it simple: The document should be easy to read and understand. Maintainers are frustrated having to wade through pages and pages of complex legalese. Definitions Every contract should begin by defining common terms used throughout the document. For example, software materials might be defined as the XYZ company software in object code and source-code format, and all documents — including but not limited to — specifications, flow charts, diagrams, and user manuals, Read More...
Enterprise Software Service and Maintenance Alternatives
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more IT savvy business generation is

it average maintenance costs  alternatives to the public. It is an experienced Bryan, Texas-based (US), third-party maintenance and support provider for former PeopleSoft and J.D. Edwards products (which were recently acquired by Oracle .) The company has been PeopleSoft-focused since its creation a few years ago by former PeopleSoft managers, and has received considerable attention in the last several months by offering lower-cost support contracts to PeopleSoft customers—a cost that is about half the price PeopleSoft would have Read More...
IT Investments and Business Value
The view of technology has evolved over time—from a strategic enabler and a competitive weapon to an operational overhead. IT projects that come in over budget

it average maintenance costs  to an operational overhead. IT projects that come in over budget and with missed deadlines and lackluster results do not help matters. It is up to the CIOs to restore the perception of IT in the enterprise, by understanding the company’s goals and showing business leaders how IT projects and services can help reach them faster. Read More...
Spinnaker Support Announces New SAP Third-party Maintenance Customer
Spinnaker Support, a a provider of third-party maintenance for JD Edwards and SAP products, announced D+M Group as its latest customer. This win has multiple

it average maintenance costs  customer). In that sense, it must be exciting for Spinnaker to have a customer that has “crossed-over” to the third-party maintenance world. Sometimes the initial leap to stop receiving support from the ERP vendor itself can be the most difficult for a company using ERP. This win certainly adds to Spinnaker’s cred in the market. TEC blog post (Aug 2012): “Out of Touch” ERP Vendors Means Third-party Support Is Here to Stay Read More...
Latest Developments for a Vendor-neutral Third Party Support and Maintenance Provider
Rimini Street is not trying to be a software vendor. Rather, the third party support and maintenance provider is a focused system implementation and consulting

it average maintenance costs  not that earth-shattering; rather, it is plain common sense. The firm is not trying to be a software vendor, but a focused system implementation (SI) and consulting firm that happens to sell its services under service contracts instead of mere break-fix arrangements. If the circumstances were different (that is, if the company was not perceived by Oracle as bottom-feeding and client-poaching), Rimini Street could in fact be an Oracle partner. As a matter of fact, Oracle and SAP compete with their Read More...
Automotive Oracle ERP Customer Switches to Rimini Street’s Maintenance
Rimini Street, Inc., a vocal third-party maintenance and support provider for enterprise software, including SAP and Oracle Corporation’s Siebel, PeopleSoft, JD

it average maintenance costs  Oracle ERP Customer Switches to Rimini Street’s Maintenance Rimini Street, Inc. , a  vocal third-party maintenance and support provider for enterprise software , including SAP and Oracle Corporation’s Siebel, PeopleSoft, JD Edwards, E-Business Suite (EBS), Oracle Database , and Hyperion software, recently announced that UCI International  has selected Rimini Street  to support its Oracle EBS applications to save substantial annual support fees. UCI International is a manufacturer and Read More...
CHAMPS Computerized Maintenance Management System: Powering Asset Reliability and Performance
CHAMPS Computerized Maintenance Management System (CMMS) is designed to reduce maintenance cost and deliver increased return on your assets. We can show you how

it average maintenance costs  Management System: Powering Asset Reliability and Performance CHAMPS Computerized Maintenance Management System (CMMS) is designed to reduce maintenance cost and deliver increased return on your assets. We can show you how CHAMPS CMMS will transform your asset management processes. Read More...
Application Development and Maintenance Services
Luxoft divides its services into two groups: standard and premium. Its standard services include application development and maintenance; product engineering

it average maintenance costs  software quality assurance; and IT infrastructure management. Luxoft premium services include architecture consulting; security consulting; performance services; and process consulting. Read More...
Proactive IT Managers Can Make a Difference
IT managers, under increasing pressure to align their activities and spending with the strategic objectives of the enterprise, need to find new ways to raise

it average maintenance costs  IT Managers Can Make a Difference Proactive IT Managers Can Make a Difference Featured Author - William R. Friend* - May 14, 2004 Introduction In the back of every CIO''s mind at the time of the annual performance review are two questions: Do I run an IT shop that is aligned with the requirements of our business? and Are the IT projects we are doing generating an acceptable return on investment? In the short term, the more expedient CIO might just try to align IT results with the expectations Read More...
Four Key Questions: Ensuring Continual IT Innovation at CPG Companies
For many consumer packaged goods (CPG) companies, the environment is too complex to implement a new business process without upgrading the IT systems that

it average maintenance costs  Key Questions: Ensuring Continual IT Innovation at CPG Companies For many consumer packaged goods (CPG) companies, the environment is too complex to implement a new business process without upgrading the IT systems that support that process. Taking a consumer approach to upgrading can help. You need to seek out solutions that fit your CPG environment, can keep up with continual innovation, and more. But you always need to be thinking ahead. Learn more about developing an IT roadmap. Read More...
IT Services(2)
Wipro''s IT solution and services include IT infrastructure systems integration, information systems

it average maintenance costs  Services(2) Wipro''s IT solution and services include IT infrastructure systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research development. Read More...

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