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ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » it automating event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

it automating event resolution  Improving Event Resolution | IT Automating Event Resolution | IT Event Resolution Invention | IT Optimization of Event Resolution | IT System Supported Optimization | IT Event Processing | IT Corresponding Resolution Event | IT Tactical Event Resolution | IT Event Resolution Step | IT Event Resolution Include Biases | IT Integrating Event Resolution | IT Event Resolution Dependent | IT Rate IT Event Resolution | IT Highest-Resolution Model | IT Meeting Event Resolution | IT Detect Individual Events | IT Read More...
Salesforce.com Wants to Help You Transition to a Customer Company
Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud

it automating event resolution  announcements this year (and it is only April). Social.com is a self-service social advertising application for creating and automating social ad campaigns. Social.com, Radian6, and Buddy Media together make the aforementioned Marketing Cloud. The advertising capabilities come from the Brighter Option acquisition Buddy Media made a few months before salesforce.com acquired it. The social ad buying tool by Brighter Option has been integrated in Buddy Media for a while, but salesforce.com has since worked Read More...
It’s About Process (or The Ability to Be Responsive)
Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations

it automating event resolution  process management (BPM) . It also tackled the similarities and subtle differences between the two related software categories. Microsoft , for example, informally demarcates the Microsoft Windows Workflow Foundation (WF) focus on internal processes from Microsoft BizTalk Server ''s external BPM use. Namely, the first tool (somewhat of a BizTalk spin-off) is used for automating processes within an enterprise (and its enterprise resource planning [ERP] system), whereas the latter is intended for Read More...
Progress Software Revs Up to Higher RPM via Savvion - Part 2
Part 1 of this series began to analyze the recent merger of Progress Software Corp. [NASDAQ: PRGS] and Savvion Inc. With this acquisition, Progress has made a

it automating event resolution  interactions of many people, it needs special document management capabilities such as managing the loan documents, home inspection records, home insurance records, etc. All of these documents need to be reviewed and stored in order to make a decision on the loan, which makes the process document-centric. Savvion is able to manage the documents along the way and has the necessary functionality to  check in and check out the correct document versions  from the document repositories. These documents Read More...
Enterprise Applications Battlefield Mid-Year Scoreboard Part 3: IBM
IBM still needs to convince users that it is nimble enough to handle the smaller projects prevalent in today’s cost-conscious market, which may be a concern

it automating event resolution  in the DB2 portfolio, it is a small wonder that IBM has been lately usurping the database leader title, although the challenges of assimilation of Informix, limited presence on HP-Unix, limited DBA skills and services, administrative complexity at high-end, and possible advanced management features gap compared to Oracle may remain. IBM Middleware Developments As for middleware, recent acquisition of Metamerge should provide IBM with integration technology that complements IBM''s growing line of Read More...
On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.
You probably know that managing your IT assets and infrastructure is becoming increasingly more complex, as your company operates on a broader, more global

it automating event resolution  demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit. Knowing which IT assets you have and how they are used has become a challenge in today''s complex and ever evolving IT infrastructure. Source : SAManage Resources Related to On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit. : IT Asset Management (ITAM) (Wikipedia) On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit. Asset Management is also known as : Read More...
The Case for Automating Tax Fulfillment
Companies need to invest in the smart automation of the tax fulfillment process to avoid penalties, minimize overhead costs, and take a step closer to full

it automating event resolution  Case for Automating Tax Fulfillment Companies need to invest in the smart automation of the tax fulfillment process to avoid penalties, minimize overhead costs, and take a step closer to full automation of the tax compliance process. Learn more. Read More...
Big Data, Mobility, and Green IT: Innovations for Manufacturers and Distributors
Your business is in good company if it is considering big data, mobility, and/or green information technology (IT) solutions. Before making an investment

it automating event resolution  in good company if it is considering big data, mobility, and/or green information technology (IT) solutions. Before making an investment decision, however, it should evaluate its options relative to actual business strategies and operating requirements. Only then will it put itself in a position to make a well-informed investment decision. Download this article to learn more. Read More...
It Pays to Understand the Total Cost of Ownership (TCO) for Mobile Computers
One of the first and seemingly simple questions that companies ask when making IT investments is “how much does it cost?” Many often find themselves wondering

it automating event resolution  companies ask when making IT investments is “how much does it cost?” Many often find themselves wondering why—even after a successful implementation—their costs keep going up. When evaluating a mobile workforce automation project, companies should take the time to conduct a thorough total cost of ownership (TCO) analysis to detect hidden costs—and avoid nasty surprises. Read More...
E-discovery Compliance and The New Requirements of IT: The IT Manager’s Guide to 100% Compliance
Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their

it automating event resolution  Requirements of IT: The IT Manager’s Guide to 100% Compliance Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body. Read More...
It Isn''t the Fall, It''s the Sudden Stop
Skillful management of transitions is essential for IT professionals. It is not simple and it not recognized when it is done right, but when done wrong, the

it automating event resolution  It''s the Sudden Stop It Isn''t the Fall, It''s the Sudden Stop James F. Dowling - January 10, 2002 Introduction A multinational manufacturing company spent more than a year identifying a strategic acquisition of four divisions from a competitor. They performed a detailed examination of finances, products, customers and core design and manufacturing resources. After an additional three months of work obtaining clearance from shareholders and the Italian, German, French and United States governments, the Read More...
If It Ain’t Broke, Don’t Fix It!!!
“If it ain’t broke, don’t fix it.” If this proverb were applied in today’s operations, every organization would be in a reactive mode of maintenance and work

it automating event resolution  It Ain’t Broke, Don’t Fix It!!! “If it ain’t broke, don’t fix it.” If this proverb were applied in today’s operations, every organization would be in a reactive mode of maintenance and work against the lean manufacturing concepts. Any breakdown or downtime on the manufacturing floor, in the warehouse, in transportation, or any other business process will create missed customer commitments, failed deliveries, idle time, and lost labor hours. Instead of taking the risk and being in reactive Read More...
Deliver Smarter Products and Services by Unifying Software Development and IT Operations
Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to

it automating event resolution  Unifying Software Development and IT Operations Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to better meet the evolving challenges of today’s technology, application, and business environments. This white paper introduces a process and product framework to help organizations enable a more dynamic infrastructure for delivery of smarter products and services. Read More...
IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry
The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise,

it automating event resolution  Sales Needs of the IT Industry IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. TSL provides a range of sales lead generation , telesales and marketing services that increase sales for technology companies worldwide, and keeps their clients happy. Source : Technology Sales Leads (TSL) Resources Related to IT Sales Lead Generation: Understanding the Read More...
Microsoft Dynamics NAV with Drink-IT from NORRIQ Forms the IT Basis for Carlsberg’s Asian Expansion


it automating event resolution  from NORRIQ Forms the IT Basis for Carlsberg’s Asian Expansion Read More...
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