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ERP for Services (Non-manufacturing)
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Documents related to » it automating event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

it automating event resolution  Improving Event Resolution | IT Automating Event Resolution | IT Event Resolution Invention | IT Optimization of Event Resolution | IT System Supported Optimization | IT Event Processing | IT Corresponding Resolution Event | IT Tactical Event Resolution | IT Event Resolution Step | IT Event Resolution Include Biases | IT Integrating Event Resolution | IT Event Resolution Dependent | IT Rate IT Event Resolution | IT Highest-Resolution Model | IT Meeting Event Resolution | IT Detect Individual Events | IT Read More...
Progress Software Revs Up to Higher RPM via Savvion - Part 2
Part 1 of this series began to analyze the recent merger of Progress Software Corp. [NASDAQ: PRGS] and Savvion Inc. With this acquisition, Progress has made a

it automating event resolution  interactions of many people, it needs special document management capabilities such as managing the loan documents, home inspection records, home insurance records, etc. All of these documents need to be reviewed and stored in order to make a decision on the loan, which makes the process document-centric. Savvion is able to manage the documents along the way and has the necessary functionality to  check in and check out the correct document versions  from the document repositories. These documents Read More...
Salesforce.com Wants to Help You Transition to a Customer Company
Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud

it automating event resolution  announcements this year (and it is only April). Social.com is a self-service social advertising application for creating and automating social ad campaigns. Social.com, Radian6, and Buddy Media together make the aforementioned Marketing Cloud. The advertising capabilities come from the Brighter Option acquisition Buddy Media made a few months before salesforce.com acquired it. The social ad buying tool by Brighter Option has been integrated in Buddy Media for a while, but salesforce.com has since worked Read More...
Enterprise Applications Battlefield Mid-Year Scoreboard Part 3: IBM
IBM still needs to convince users that it is nimble enough to handle the smaller projects prevalent in today’s cost-conscious market, which may be a concern

it automating event resolution  in the DB2 portfolio, it is a small wonder that IBM has been lately usurping the database leader title, although the challenges of assimilation of Informix, limited presence on HP-Unix, limited DBA skills and services, administrative complexity at high-end, and possible advanced management features gap compared to Oracle may remain. IBM Middleware Developments As for middleware, recent acquisition of Metamerge should provide IBM with integration technology that complements IBM''s growing line of Read More...
It’s About Process (or The Ability to Be Responsive)
Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations

it automating event resolution  process management (BPM) . It also tackled the similarities and subtle differences between the two related software categories. Microsoft , for example, informally demarcates the Microsoft Windows Workflow Foundation (WF) focus on internal processes from Microsoft BizTalk Server ''s external BPM use. Namely, the first tool (somewhat of a BizTalk spin-off) is used for automating processes within an enterprise (and its enterprise resource planning [ERP] system), whereas the latter is intended for Read More...
Automating Stimulus Fund Reporting
Tracking and reporting stimulus fund spending are difficult tasks for chief information officers (CIOs). The US government’s accountability demands are forcing

it automating event resolution  tight ARRA reporting deadlines, it also gives organizations much greater agility in decision making without high costs. Benefits of Automated ARRA Reporting Automated ARRA reporting provides organizations with many unique benefits: Extracts data from multiple sources, such as contracting and procurement, financial, federal grant, and service/utility sourcing systems Aggregates data into a single data universe using off-the-shelf configurations, reducing elaborate custom configuration Eliminates Read More...
Team With Business Management to Drive Out IT Cost
IT complexity drives cost and to a great extent, it is business management that drives IT complexity. Until IT architecture and infrastructure are simplified

it automating event resolution  Management to Drive Out IT Cost Team With Business Management to Drive Out IT Cost J. Dowling - July 25, 2002 Introduction   Does it cost more to run an IT Department that uses two relational database management systems than only one? How about three? How about a company that uses twenty-one different shop floor control systems or a state government that has more than thirty purchasing systems? Let''s throw out the infinitesimal percentage of companies who do benefit from having multiple variants of the Read More...
Automating the Exemption Certificate Lifecycle
Savvy finance and IT leaders are delivering business value by implementing exemption certificate management (ECM) software to automate the collection and

it automating event resolution  Lifecycle Savvy finance and IT leaders are delivering business value by implementing exemption certificate management (ECM) software to automate the collection and management of certificates and integrating this software with their ERP/billing and tax decision software. The most powerful ECM solutions can handle the collection and management of certificates in direct, retail, e-commerce, POS, and tele-sales channels simultaneously and in real time. By connecting these systems, each is able to share Read More...
Retaining your IT staff
By surveying two hundred IT professionals direct, IntaPeople has been fortunate enough to gain an insight into some of the measures bosses can take to keep

it automating event resolution  your IT staff By surveying two hundred IT professionals direct, IntaPeople has been fortunate enough to gain an insight into some of the measures bosses can take to keep their IT staff happy. This white paper aims to explore some of these expectations so that companies can curb what is often a merry-go-round of IT staff, and concentrate on shaping the future of their business instead. Read More...
IT Asset Management: Saving Money, Reducing Risk
Managing IT assets is a vital corporate function—and a source of potential liability if not performed properly. By effectively managing IT assets, businesses

it automating event resolution  Money, Reducing Risk Managing IT assets is a vital corporate function—and a source of potential liability if not performed properly. By effectively managing IT assets, businesses can be assured that each IT dollar has been well spent. With an asset management solution, your IT staff can monitor application usage and budgets more accurately, and improve in-house IT support and performance—resulting in greater efficiency and reduced costs. Read More...
Missing PDF Fonts: Why It Happens and What You Can Do About It
Fonts are the essential elements of any portable document format (PDF) file, but are often taken for granted by most readers. But what if you are a developer

it automating event resolution  PDF Fonts: Why It Happens and What You Can Do About It Portability is the cornerstone of the PDF. However, since its inception, the PDF’s foremost characteristic has been shaken by its own popularity and evolution. But what are the causes? Source : Amyuni Technologies Resources Related to Missing PDF Fonts: Why It Happens and What You Can Do About It : Portable Document Format (PDF) (Wikipedia) Missing PDF Fonts: Why It Happens and What You Can Do About It Portable Document Format is also known Read More...
IT Governance: Maximizing the Business Investment
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization. Some project portfolio

it automating event resolution  the value of their IT investments. Achieving this requires a strong foothold on the multiple projects taking place at any given time. Identifying risk, resource utilization, and earned value with a portfolio of IT projects necessitates the implementation and adoption of standards processes to track and respond to any red flags that may appear. This is accomplished by establishing IT governance, where a structure of relationships and processes will direct and control an organization in order to achieve Read More...
Moving from Potential to Performance
Companies have invested heavily in their IT infrastructure, but they still face challenges with their existing business operations. To help create a cost

it automating event resolution  invested heavily in their IT infrastructure, but they still face challenges with their existing business operations. To help create a cost-effective, high-performance system, SAP has developed a program to help companies proactively analyze and improve business performance in four key areas. Take a look at SAP Safeguarding services options and how they are designed to serve business users and IT staff. Read More...
Columbus IT
Columbus IT is a global technology consulting and software development company dedicated to improving your operations. You can count on Columbus for low

it automating event resolution  IT Columbus IT is a global technology consulting and software development company dedicated to improving your operations. You can count on Columbus for low risk implementations of ERP, BI, and CRM systems and faster ROI. At Columbus, software development is not an afterthought – you get the benefit of an entire division that is completely focused on the development of high quality industry solutions. Underscoring our leadership in the industry, we have been recognized as ‘Global Partner of the Read More...

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