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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 ip phone pbx


10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract
Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most

ip phone pbx  broadband supplier and your IP phone provider are one and the same, but regardless, if they aren't willing to even step up to try to solve your problems, then how good will they be at actually solving them? Take the time to understand all the issues. For example, if there is a major backhaul network failure (the network that connects most of the Internet together in the background), then your provider is unlikely to be able to do a single thing about it, but check if they will at least provide failovers t

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » ip phone pbx

IP Phone Features That Will Make Your Life Better


Voice over Internet provider (VoIP) solutions are appealing for companies, but many haven’t yet discovered the perks of IP phones. Price is one factor in this hesitation—IP phones are often the highest cost component in migrating from a traditional system to VoIP. Learn how to identify the key features of IP phones and to ensure your employees can make proper use of them, so your employees’ working lives can be improved.

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Premise PBX Checklist


Looking for a new business phone system? To find a premise-based private branch exchange (PBX) solution that meets your needs, you should ask yourself several key questions about your current situation. Be sure to specify your business requirements up front to PBX providers—and know which you’re prepared to drop in return for a lower cost. This checklist can help you ask the right questions and keep track of the answers.

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Enterprise IP PBX Buyer's Guide: Features and Services That Matter


The reasons most enterprises upgrade to an IP PBX system range from wanting to replace outdated equipment, to saving money, to adding needed functionality, to keeping up with growth. To evaluate competing offers from both established and new vendors, you need to learn about the market, background information, technology, standards, and the features and services that are critical and important to enterprises. Learn more.

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IP Phone Buyer’s Guide


Long-term cost savings and extensive feature sets make voice over Internet protocol (VoIP) phone systems an attractive option for many businesses. But with prices for a single VoIP phone ranging from $150 to $700 (USD) or more, switching to VoIP can be an expensive proposition. Find out what to look for in a VoIP phone system, how to buy, what you can expect to pay, and how to get the most out of your investment.

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What to Do with Your Legacy PBX


Enterprises will benefit from migrating from their legacy PBX systems and realizing the cost savings and simplified management with VoIP technology. But should you retain your existing PBX, modify it, or replace it altogether with a software-based solution? That’s the question many enterprises face today, and they must consider the makeup of their voice system when reviewing long-term plans for their organization’s IT strategy.

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9 Savvy Ways to Reduce the Cost of Your Existing Enterprise IP Telephony Network


Enterprise internet protocol (IP) telephony has proved to be a great communication tool to unite distant employees in a solid team, to reduce costs for international calls, and to improve productivity. Moreover, there are many ways to make enterprise IP telephony network usage even more attractive. Learn five effective ways to reduce expenses for paid calls; four valid tips to decrease costs for IP telephony network ownership and administration; and a unique solution that combines call-accounting and IP telephony network administration features to cover all the ways of telecom costs reduction.

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VoIP Vulnerabilities: What You Need to Consider When Assessing Business Phone Systems


Many administrators make the mistake of being satisfied by providing VoIP components the same security as they do to their regular data networks. But VoIP security needs differ from other data security needs. This paper looks at reasons why and how this influences the construction of VoIP networks. Read about major VoIP security threats and how they can be circumvented, as well as best practices when assessing VoIP systems.

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Multivendor IP Telephony Management-Challenges and Solutions


Research shows that the occurrence of multivendor Internet protocol telephony (IPT) environments is on the rise. As such, an increasing number of companies are faced with the challenges of using multiple tools to manage these environments. With a single, specialized IPT management solution, companies gain a unified view across the entire voice infrastructure—which can significantly impact total cost of ownership (TCO).

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Top 5 Considerations for Your Next Phone System


All businesses need a phone system, and today’s phone systems are based more on software than hardware. This guide has been prepared to outline the top considerations in selecting a phone system.

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Proteus: IP Address Management Built Right


Organizations deploying next-generation business and communications applications are looking for ways to rapidly increase the use of existing Internet and core network resources. These network environments demand new management frameworks to simplify network configuration and deployment changes. However, existing point-based solutions do little to address issues of scale, usability, security, and network availability at the Internet protocol (IP) level.

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