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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 ip communications


IP PBX for Service Oriented Architectures: Communications Web Services
The capacity for service-oriented architecture (SOA) to provide a framework for next-generation enterprise telecommunications services has become a reality

ip communications  PBX for Service Oriented Architectures: Communications Web Services The capacity for service-oriented architecture (SOA) to provide a framework for next-generation enterprise telecommunications services has become a reality through the maturing of Web services technology. Such communications services can now take their rightful place alongside collaborating business processes to allow enterprises to achieve a fully integrated SOA, an architecture that can grow with the business and grow with technology.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Documents related to » ip communications

Unified Communications Meets VoIP: A Marriage Made in Heaven


Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.

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IP Phone Buyer’s Guide


Long-term cost savings and extensive feature sets make voice over Internet protocol (VoIP) phone systems an attractive option for many businesses. But with prices for a single VoIP phone ranging from $150 to $700 (USD) or more, switching to VoIP can be an expensive proposition. Find out what to look for in a VoIP phone system, how to buy, what you can expect to pay, and how to get the most out of your investment.

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A Tectonic Shift in Communications Customer Life Cycle Management


Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

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How to Choose Between VoIP and Unified Communications


Both voice of IP (VoIP) and unified communications (UC) represent large leaps forward from legacy telephony. This white paper reviews five key considerations covering the full gamut of stakeholders to make an informed decision to deploy either VoIP or UC.

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Building an Enterprise Communications Strategy: Beyond Voice Mail


With today’s varied communication technologies, there are more ways than ever to stay in touch—and more pressure to respond immediately. This and the need to prioritize multiple messages prove that companies must provide employees with tools suited to managing an increased flow of messages. Learn more about second-generation enterprise communication solutions and how your company can deploy them for maximum benefit.

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Why Would Anyone Need More Than 50 IP Addresses?


A major “issue” (a/k/a bug) has been uncovered in Windows 2000 Server. A consulting firm has found that administrators cannot add more than 51 IP addresses – potentially a tremendous problem for ISPs and other customers.

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Beginner's Guide to Buying Hosted VoIP


Maintaining a phone system requires investment in both personnel and costly equipment. If you’re looking for ways to trim costs, you might want to consider a hosted VoIP phone system. In a hosted VoIP setup, a telephony system is provided and managed by an outside service. Download this guide to arm yourself with the information you need to decide which VoIP service provider would best suit your business.

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Unified Communications Guide: Staying On-Premise or Going to the Cloud


Whether your company has recently migrated from legacy telephony to VoIP or whether it has been on the VoIP path for some time, consideration of unified communications UC makes sense. While some businesses will be perfectly happy moving over to VoIP, others will want the richer set of benefits that come with UC. Once the decision to go with UC has been made, businesses have to choose between retaining their premise-based environment for communications applications and adopting cloud-based UC. This guide will help you to evaluate these options, and give a review of the market landscape of UC providers.

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Voice over IP Manageability


The average personal computer (PC) costs an enterprise $10,000 (USD) per year to own and maintain—five times the purchase price of the hardware and software! Is it possible to reduce the total cost of ownership (TCO) of technology platforms? Voice over Internet protocol (VoIP) manageability can be a crucial step in self-provisioning users and unburdening valuable network professionals.

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Second Generation IP Telephony


As much as 80 percent of day-to-day business activity is taken up by digitally-based messaging. Integrating telecommunications with your messaging environment is crucial. Second generation IPT leverages data networks, and increases productivity through voice application integration. It integrates directly with customer relationship management or enterprise resource planning systems, Lotus Notes, and Outlook, Word, and Excel, to digitally capture information for compliance and traceability.

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Using Keyboard, Video, and Mouse over IP to Connect Remote Networks


Today’s IT professionals are often challenged by unrelenting changes in the enterprise, increased data growth and compliance regulations, and geographic distribution of assets, to name a few. Keyboard/video/mouse (KVM) over Internet protocol (IP) can help by providing an effective tool that can remotely manage servers—regardless of their physical location. When looking for a KVM over IP solution, you should consider some basic requirements first.

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4 Simple Steps to VoIP Vendor Selection


Cutting-edge technologies such as LTE and 4G networks are transforming the way employees communicate, and VoIP services are being adopted by an increasing number of organizations. The challenge for companies today is finding a VoIP solution that best meets business needs, budgetary constraints, and technical requirements. This report can help companies narrow down their options quickly and efficiently, through four simple steps.

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2011 Trends Report: Unified Communications


As a set of products that provides a consistent, unified user interface and experience across multiple devices, unified communications (UC) is poised to become more widespread in the enterprise. How will IM, video, telephony, and other elements of UC change in the coming year? In this guide, experts Jon Arnold, Mike Barnes, Nicole Hayward, Dave Michels, and Blair Pleasant share their predictions for unified communications.

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