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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 ip business phone system


Leading Phone System Brands for Different Business Sizes
Your business telephone system is a mission critical tool, so it’s imperative to pick the best system for your business—not only for today, but for the next few

ip business phone system  Phone System Brands for Different Business Sizes Your business telephone system is a mission critical tool, so it’s imperative to pick the best system for your business—not only for today, but for the next few years. Download this guide for a listing and review of the leading phone systems on the market for small, midsized, large, and enterprise-level businesses. You'll get a breakdown of both on-premise and hosted solutions, and the top five providers for each category.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Top 10 Concerns of Buying a VoIP Business Phone System


As more companies switch to business voice over Internet protocol (VoIP) for their telecommunications, many have learned the hard lessons of working with the wrong technology or vendor. A good business VoIP deployment will ensure no dropped calls, excellent sound quality, no latency, and perfect uptime. Learn the top 10 concerns that should drive your business VoIP vendor selection process.

ip business phone system  VoIP | Voice Over IP Business Phone System | Aspect of VoIP | Business VoIP Comparison | Cost-Effective Introduction to VoIP | Transmission Over an IP Network | VoIP for Small Enterprises | Full-Service VoIP Phone Companie | Business Telephone | Costs of Hosted VoIP | Business Cell Phones Service | PSTN Telephone | PBX | Private Branch Exchange | Best Business Telephone Choice | PBX System | Packet-switched Networks | Hosted PBX | Business IP Telephony | Wireless VoIP | VoIP Security | Small Business Read More

How to Sell Management on a New IP-Based Phone System


An Internet protocol (IP) phone system transforms your phone system into a next-generation communications hub, complete with technologies that let your organization improve customer service and cut costs. An IP-based phone system piggybacks on your IP-network, connecting to the public-switched telephone network (PSTN) via your Internet connection. Use this checklist to sell management on a new IP-based phone system.

ip business phone system  Management on a New IP-Based Phone System An Internet protocol (IP) phone system transforms your phone system into a next-generation communications hub, complete with technologies that let your organization improve customer service and cut costs. An IP-based phone system piggybacks on your IP-network, connecting to the public-switched telephone network (PSTN) via your Internet connection. Use this checklist to sell management on a new IP-based phone system. Read More

9 Important Business Phone System Buyer Questions


Learn about the most important factors that go into buying the right phone system, such as scalability, compatibilities, how to negotiate pricing, and more. This white paper and demo are designed to help you be an informed buyer. Whether yours is a small, medium, or large-sized business, you’ll want to know the nine key questions to ask sales reps to get the best deal on the right phone system for your needs.

ip business phone system  Important Business Phone System Buyer Questions Learn about the most important factors that go into buying the right phone system, such as scalability, compatibilities, how to negotiate pricing, and more. This white paper and demo are designed to help you be an informed buyer. Whether yours is a small, medium, or large-sized business, you’ll want to know the nine key questions to ask sales reps to get the best deal on the right phone system for your needs. Read More

Most Overlooked Features when Buying a Business Phone System


When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features.

ip business phone system  Overlooked Features when Buying a Business Phone System When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features. Read More

Business Answers at Your Fingers: The Real-time Value of BI


Today’s businesses are challenged by a multi-dimensional and continually evolving competitive environment. Top-performing organizations must develop strategies to manage the growth of data volume and complexity while exploiting that data to create quicker business insight. See how these top performers are leveraging (near) real-time analytics to proactively manage their business and drive huge performance improvements.

ip business phone system  Answers at Your Fingers: The Real-time Value of BI Today’s businesses are challenged by a multi-dimensional and continually evolving competitive environment. Top-performing organizations must develop strategies to manage the growth of data volume and complexity while exploiting that data to create quicker business insight. See how these top performers are leveraging (near) real-time analytics to proactively manage their business and drive huge performance improvements. Read More

Enterprise Service-oriented Architecture from a Business Perspective: Differentiate, Accelerate, and Simplify Your Business


To survive in today’s global marketplace, companies must develop a competitive advantage. Your business can thrive with the help of enterprise service-oriented architecture (SOA). With the ability to implement business strategies more quickly, this greater flexibility will help your new business processes and empower your information workers—giving your company long-term growth and an ongoing competitive advantage.

ip business phone system  Service-oriented Architecture from a Business Perspective: Differentiate, Accelerate, and Simplify Your Business To survive in today’s global marketplace, companies must develop a competitive advantage. Your business can thrive with the help of enterprise service-oriented architecture (SOA). With the ability to implement business strategies more quickly, this greater flexibility will help your new business processes and empower your information workers—giving your company long-term growth Read More

Transforming Business Intelligence Into Business Performance Management: Competitive Advantage in the Information Economy


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Creating Business Value through Location-based Intelligence


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ip business phone system  Business Value through Location-based Intelligence Despite growth in online and virtual commerce, a business transaction or event happens at some location. The growing volume of data can yield interesting and surprising insight in relation to the location of events, transactions, and behaviors, enabling informed business decisions for increased operational efficiencies, revenue growth, etc. Know the value of location within both operational and analytical applications. Read More

Business Process Analysis versus Business Process Management


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ip business phone system  Process Analysis versus Business Process Management Talking to end users reveals that there is confusion in the market regarding business process analysis (BPA) and business process management (BPM) suites. Vendors use the term BPM in a very broad way, but what are really the differences between BPA and BPM, and where does BPM come from? BPM in the Early Stages In the 1980s, organizations used business process redesign (BPR) to improve productivity, quality of service, and cost effectiveness by Read More

Hyperion System 9


Hyperion System 9 is a flexible business performance management (BPM) system integrating a modular suite of financial management applications with the most comprehensive business intelligence (BI) capabilities for reporting and analysis. It increases user productivity, lowers cost of ownership, and reduces business risk. Hyperion System 9 BI+ is the industry’s most comprehensive BI platform, and supports all types of reporting and analysis through a personalized, intuitive, and interactive thin-client workspace. Hyperion System 9 Applications+ is a modular suite of integrated financial software management applications for managers, analysts, and executives who need to gain visibility into performance, improve forecast accuracy, and respond to changing market conditions. Hyperion System 9 Data Management Services is a family of products for managing financial and operational data, metadata, master data, and financial data quality associated with BPM deployments. It is the enabling data infrastructure layer that allows organizations to align data governance and BPM strategies and manage all forms of BPM information. Hyperion System 9 Data Management Services empowers business users to take part in managing their information, while enabling IT organizations to manage processes and enforce business policies. Hyperion System 9 Foundation Services makes it easy to manage, scale, and deploy BPM across all departments, applications, business units, and locations.

ip business phone system  productivity, lowers cost of ownership, and reduces business risk. Hyperion System 9 BI+ is the industry’s most comprehensive BI platform, and supports all types of reporting and analysis through a personalized, intuitive, and interactive thin-client workspace. Hyperion System 9 Applications+ is a modular suite of integrated financial software management applications for managers, analysts, and executives who need to gain visibility into performance, improve forecast accuracy, and respond to changing Read More

The Five Styles of Business Intelligence: Industrial-strength Business Intelligence


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ip business phone system  Five Styles of Business Intelligence: Industrial-strength Business Intelligence If you’re not on top of the range of business intelligence (BI) functionality that has evolved over the past 15 years, this framework can help. There’s a fundamental shortcoming in most BI tools today, as a single architecture cannot support the full range of BI functionality—leading to excessive costs, delays, and user dissatisfaction. Learn about a solution that covers the five different styles of BI functionality. Read More

BUSINESS FIRST: Business Process Management (BPM) Competitor Analysis Report


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ip business phone system  FIRST: Business Process Management (BPM) Competitor Analysis Report Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases. Read More

Is My Business Too Small for Business Intelligence (BI)?


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ip business phone system  My Business Too Small for Business Intelligence (BI)? Does business intelligence (BI) make sense for really small businesses? While BI solutions can surface and analyze business data, providing a competitive advantage for enterprises, this inquiry puts the spotlight on smaller businesses. But how does a small business deal with the costs associated with this kind of system? Learn why (and how) BI can be a smart choice for even the smallest business. Read More

How IBM Cognos 8 Business Intelligence Meets the Needs of Business Managers


The fast pace of business is making business managers’ lives more challenging than ever. Their teams are more dynamic and far flung, their executives are demanding a more precise view into the workings of the organization, and their stakeholders want answers now. Learn how business intelligence (BI) solutions can help business managers track performance against metrics, and make higher quality, more timely decisions.

ip business phone system  IBM Cognos 8 Business Intelligence Meets the Needs of Business Managers The fast pace of business is making business managers’ lives more challenging than ever. Their teams are more dynamic and far flung, their executives are demanding a more precise view into the workings of the organization, and their stakeholders want answers now. Learn how business intelligence (BI) solutions can help business managers track performance against metrics, and make higher quality, more timely decisions. Read More