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PPM for Internal Departments
A business practice that assists organizations to align their portfolio of projects with their business strategy. Typically IT departments employ an IT governance framework to ensure that their PPM...
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Documents related to » investment decision support


IT Investment Decision Making: Getting to
Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will get anywhere without IT management buy-in, IT

investment decision support  Investment Decision Making: Getting to Yes Getting to “yes” requires accessing and influencing other key decision makers especially those in the finance department. And along the way, there are plenty of others who can say “no” Source : Quocirca Ltd Resources Related to IT Investment Decision Making: Getting to Yes : Information Technology (IT), (Wikipedia) Decision Making (Wikipedia) IT Investment Decision Making: Getting to Yes Investment Decisions is also known as : Investment Read More...
A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion
In going through a business decision process for complex technology selections, more and more use is being made of technologically driven processes using

investment decision support  $30 billion in wasted investment annually. On the vendor side, the challenge of educating the potential client of their offerings results in long sales cycles, meticulous and numerous RFI responses, and potential for a mismatch, resulting in projects that can go awry. These failed projects do not bode well for the vendor, since the sales cycle costs can only rise, and their reputation can suffer. Consequences can be more severe for the client where it can, in extreme cases, lead to business failure. For Read More...
The Return on Investment of IP Telephony Management
Managing a newly deployed voice over Internet protocol (VoIP) integration project is not as easy as some IT managers believe it to be. Delivering voice traffic

investment decision support  Return on Investment of IP Telephony Management The Return on Investment of IP Telephony Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. There are many horror stories around VoIP and IP telephony deployment . There are also many successes. PROGNOSIS management and monitoring tools make the difference.Successful VoIP deployment relies on careful planning, thoughtful infrastructure preparation, and a management platform desig Read More...
The 2008 Handbook of Application Delivery: A Guide to Decision Making
IT organizations can no longer manage networks in isolation from the applications they support, requiring a shift from focusing on devices to a focus on

investment decision support  use to justify an investment in performance management. Chapter 8 concludes with the observation that given where NOC personnel spend their time, that the NOC should be renamed the Application Operations Center (AOC) . Chapter 9 examines the type of control functionality that IT organizations should implement in order to ensure acceptable application performance. This includes route control as a way to impact the path that traffic takes as it transits an IP network. The chapter also describes a process Read More...
Informatica Morphs into Enterprise Decision Support Vendor
Informatica Corporation, long an established vendor in the Extract/Transform/Load (ETL) market space, has morphed themselves into a vendor of solutions for the

investment decision support  spite of its high investment in research & development (25% of total revenues for fiscal 1998). Vendor Strengths Informatica has a lead over most vendors in core database extraction technology. In addition, their MX2 metadata initiative gives them a wide-ranging competency with metadata exchange among other vendors. They currently have interfaces to products from tool vendors such as Business Objects, Cognos, and Seagate Software (See TEC News Analysis article: Informatica Conforms to Metadata Standard Read More...
Minimizing the Total Cost of Technical Support for Enterprise Applications
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise

investment decision support  terms, the concept of investment is that when individuals or firms put forth money to leverage equipment or human capital, they expect to gain revenue in return. When an enterprise needs a solution, one way it can invest into the business in order to cut lost revenue is by taking a best practices approach to its support plan. One such approach is put forth by the Information Technology Infrastructure Library (ITIL). This framework stipulates how a company can manage each process, and thus eliminate the Read More...
Are ASP Applications Right for You? Part 2: Decision Criteria
Whether an application is best implemented as an ASP provided application or service, built in-house or purchased, generally depends on the same criteria as

investment decision support  ASP Applications Right for You? Part 2: Decision Criteria Are ASP Applications Right for You? Executive Summary    An Application Service Provider (ASP) provides an outsourced application to a firm, freeing the firm from hardware costs, training on the system operation, installation and system operation itself. Originally, ASP applications focused on a fairly narrow functional scope, however, as the market matures, the functionality the applications address is growing. It is now possible to contract Read More...
How One Vendor Addresses Support and Maintenance Issues
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance

investment decision support  enterprise resource planning,ERP,support and maintenance,S&M,functionality,service-oriented architecture,SOA,human capital management,HCM,information technology,IT,enhancement packages,upgrades,support contracts Read More...
Anatomy of a Decision: SAP versus Oracle JD Edwards EnterpriseOne
As SAP and Oracle step up their efforts to attract midmarket customers, more and more of those customers are including top-tier vendors in their enterprise

investment decision support  of a Decision: SAP versus Oracle JD Edwards EnterpriseOne As SAP and Oracle step up their efforts to attract midmarket customers, more and more of those customers are including top-tier vendors in their enterprise application evaluation process. Nucleus Research''s analysts conducted in-depth interviews with a number of companies that recently went through the ERP decision process and selected EnterpriseOne instead of SAP. This research note focuses on the decision process and factors of those Read More...
What Are the Support and Maintenance Options?
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing

investment decision support  Are the Support and Maintenance Options? Enterprises can remain at the mercy of vendors'' high-priced support and maintenance (S&M) agreements for only so long. If vendors continue playing hardball with their customers, they are likely to face substantial customer defections, with customers seeking alternative options. To learn more about software maintenance and support, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Read More...
Smartling Adds Additional Document Translation Support to Translation Management System
Smartling, Inc., a provider of cloud-based enterprise translation management solutions, announced support for a broad range of business documents, including

investment decision support   Read More...
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

investment decision support   Read More...
Finance Executives on the Value of Technology Investment for Midsize Companies
Once you are able to provide people easy access to a little bit of information, they start asking for more—which ultimately sets a foundation for leveraging

investment decision support  the Value of Technology Investment for Midsize Companies Once you are able to provide people easy access to a little bit of information, they start asking for more—which ultimately sets a foundation for leveraging information to make better decisions. Read this report to learn why an integrated business intelligence (BI) and planning solution helps maximize the return on investment (ROI) in technology for midsize companies. Read More...
SAP Releases Value Maps for Easier SAP Enterprise Support Navigation
SAP has announced SAP Enterprise Support value maps. The value maps are delivered via the SAP Enterprise Support Academy program, a dedicated portal with

investment decision support  for further efforts or investments necessary. The value maps are structured by customer pain points, grouping services out of the SAP Enterprise Support offering and bringing them into an order to make it easy for the customer to follow this path. To make it even more convenient for customers, the value maps are also connected to exclusive communities where customers can ask questions and have open discussions, moderated by support engineers. For more information, see  here  and  here , and this Read More...
Productivity or Pain: Measuring the Value of Mobile Investment
Most organizations have already taken steps to extend IT access to employees in remote locations. The questions is, should they continue to extend this process

investment decision support  the Value of Mobile Investment Most organizations have already taken steps to extend IT access to employees in remote locations. The questions is, should they continue to extend this process—and how? Mobile technology benefits are often difficult to measure, but the costs of hardware, software, and services are often of such a magnitude that the benefits need to be tangible to justify the cost. Read More...

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