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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 internet enabled real time support


Economic Benefits of PLM-enabled Collaboration
Many of today’s product lifecycle management (PLM)-enabling technologies allow complex information to be shared by dispersed teams of people. Product data

internet enabled real time support  initially implemented Projectplace, an internet-based collaborative workspace developed by a Swedish company. Since then, SKF continues to use various tools to support external collaboration, including Projectplace and many of their client's own installed collaboration-enabling solutions. While many of these tools have evolved, SKF has continued to expand its internally-focused Windchill environment to support the company's need to leverage its product definition information throughout the company. Mr.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Documents related to » internet enabled real time support

PTC Embarks on Internet of Things Journey via ThingWorx Acquisition


PTC ended 2013 by announcing it had acquired ThingWorx, creators of a platform for building and running applications for the Internet of Things (IoT), for approximately $112 million (USD), plus a possible earn-out of up to $18 million (USD). The acquisition of ThingWorx positions PTC as a major player in the emerging IoT era.

internet enabled real time support  Embarks on Internet of Things Journey via ThingWorx Acquisition PTC ended 2013 by announcing it had acquired ThingWorx , creators of a platform for building and running applications for the Internet of Things (IoT), for approximately $112 million (USD), plus a possible earn-out of up to $18 million (USD). The acquisition of ThingWorx positions PTC as a major player in the emerging IoT era. The IoT, a.k.a. the “Industrial Internet”, is defined by McKinsey as “networks of low-cost sensors and actuat Read More

Logistics.com Might Prove An Internet Success Story After All


As the number of dot-com’s dwindles, we see some examples of highly focused exchanges and hosted applications with growth and a path towards profitability. Logistics.com is an example of one such company.

internet enabled real time support  com Might Prove An Internet Success Story After All On September 18, Logistics.com, Inc. , a provider of transportation procurement and management technology, announced the successful completion of a $10 million round of additional backing from Internet Capital Group (NASDAQ: ICGE). This follows $15 million of previously unannounced financial support late last year. This funding reportedly provides Logistics.com the required financing to continue its rapid growth and demonstrates Internet Capital Read More

Logistics.com Might Prove An Internet Success Story After All- Part 2: Market Impact


By being able to address the needs of all stakeholders across the board from shipper to transport provider, and with the marketplace/private trading exchange (PTX) tool in the middle, Logistics.com can connect trading partners at various levels.

internet enabled real time support  likely reason why the Internet Capital Group has apparently endorsed Logistics.com's business model. Logistics.com offers 16 applications within three major software suites: OptiManage , an online shipper decision-support system for managing day-to-day transportation needs; it has been devised to automate and optimize processes and transactions between shippers and carriers, reducing transaction times and costs. It offers order consolidation, routing, scheduling, mode selection, optimal transportation Read More

Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises


Rich Internet applications (RIAs) represent the next wave in the evolution of web applications, as they promise the richness, interactivity, and usability lacking in many of today’s web applications. However, as with any technological innovation, with the new opportunities come new challenges to be negotiated. What are the business benefits of adopting RIA, and what are the risks?

internet enabled real time support  Internet Applications (RIA): Opportunities and Challenges for Enterprises Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Infosys defines, designs and delivers technology-enabled business solutions that help Global 2000 companies win in a Flat World. Infosys also provides a complete range of services by leveraging our domain and business expertise and Read More

The Current Landscape of Internet Recruiting


Internet recruiting is a potentially powerful opportunity to augment existing recruitment practices. While the landscape is still dotted with a handful of household names, newer tools and technology will usher in newer entrants. Thus, the organizations willing to experiment and embrace this new technology will eventually win the race to the best talent on the Net.

internet enabled real time support  Current Landscape of Internet Recruiting Internet recruiting is a potentially powerful opportunity to augment existing recruitment practices. While the landscape is still dotted with a handful of household names, newer tools and technology will usher in newer entrants. Thus, the organizations willing to experiment and embrace this new technology will eventually win the race to the best talent on the Net. Read More

Real-Time Innovations


Real-Time Innovations (RTI)

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Real-time Performance: SAP Business Suite Running on SAP Sybase Adaptive Server Enterprise


A database platform built with real-time requirements in mind can help your company improve overall data management capabilities and achieve efficiencies in application cost, responsiveness, and reliability while setting the stage for future growth. This paper presents a compelling case for choosing an optimized relational database management system (RDBMS) for your transactional applications, and discusses how to quickly migrate to a new database with minimal disruption and cost.

internet enabled real time support  SAP Business Suite,SAP Sybase Adaptive Server Enterprise,SAP Sybase ASE,transaction processing environment,relational database management system,real-time data platform Read More

A Forum for Wireless Standards…About time isn’t it?


A wireless standards forum has been needed for years, and given the wide array of vendors participating in the newly formed Mobile Wireless Internet Form (MWIF), we believe a global standard can be achieved and implemented quickly.

internet enabled real time support  -- The Mobile Wireless Internet Forum (MWIF), a forum focused on accelerating the deployment of open, Internet-based standards for mobile wireless networks announced its formation today. Its founding members are Alcatel, Bell Atlantic Mobile, Celletra, Cisco Systems, Compaq, Comverse Network Systems, DDI Corporation, Ericsson, Fujitsu, Hewlett-Packard, Hitachi, Hyundai Electronics, IBM, IP Mobile, KPMG Consulting, LG Information and Communications Ltd., Lucent Technologies, Malibu Networks, Microsoft, Read More

Yankee Group: Business Reality of the Mid-Market Real-Time Enterprise


Read this research paper on the vision of the real- time enterprise, creating new operational efficiencies, improving customer relationships, and making better business decisions faster.

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Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

internet enabled real time support  industry watch, crm, customer service, salesforce.com, service cloud, cx, customer experience, salesforce1, mobile, mobile app, mobile chat, Salesforce1 Service SOS, in-app support Read More

Professional Services and Support


Professional services address very specific needs, such as public relations, portfolio management, software engineering, etc. They are provided by specialized individuals, companies, or departments within a company.

Even though support may be considered a part of the professional services business area, a distinction has to be made between the two. Support usually refers to technical support, which is a special type of professional service requiring highly qualified technicians who have experience providing assistance with technology products. While consultants who provide professional services usually charge clients for each project and the amount of time spent for it, support teams are usually paid a monthly or yearly fee.

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Minimizing the Total Cost of Technical Support for Enterprise Applications


Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise software solution. The fact is, poor technical support can have a severe impact on a solution’s total cost of ownership.

internet enabled real time support  software selection,enterprise applications,technical support,cost analysis,total cost of ownership,TCO,SLA,service level agreement,vendor evaluation,software evaluation Read More

Compaq Partners with Red Hat in Linux Support Deal


Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red Hat Linux operating system.

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Smartling Adds Additional Document Translation Support to Translation Management System


Smartling, Inc., a provider of cloud-based enterprise translation management solutions, announced support for a broad range of business documents, including those created using the Microsoft Office suite and Adobe InDesign, with other common formats to come.  The new features will be debuted at the GALA (Globalization and Localization Association) 2013 conference in Miami Beach. The new

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