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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 internet business applications crm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery Part 2: Challenges and User Recommendations


Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with soul-searching dilemmas, possibly with more issues than it would wish to be handling at the moment.

internet business applications crm  gigantic task of transforming Internet from a presentation-only to a programming medium as well by promoting open standards based Web Services (see Liberty Alliance vs. WS-I; J2EE vs. .NET; Overwhelmed .YET? ), its applications competitors/partners have solely been focused on their core competencies (i.e., product functional footprint). Therefore, given their access to the same technologies, it is no wonder that many other vendors have delivered their products leveraging .NET and other Microsoft Read More

Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises


Rich Internet applications (RIAs) represent the next wave in the evolution of web applications, as they promise the richness, interactivity, and usability lacking in many of today’s web applications. However, as with any technological innovation, with the new opportunities come new challenges to be negotiated. What are the business benefits of adopting RIA, and what are the risks?

internet business applications crm  Applications | Building Rich Internet Applications | Business Process Management SOA | Business SOA | Choose Software Engineering Technology Labs | Choose Ria Solutions | Choose Ria Technologies | Choose Saas Applications | Choose Saas Architecture | Choose Saas Integration | Choose Saas Model | Choose Saas Platform | Choose Saas Solution | Choose Saas System Inplementation | Choose SOA Applications | Choose SOA Architect | Choose SOA Enterprise | Choosing Software Engineering Technology Labs | Choosing Read More

Glossary of Enterprise Applications Terminology Part One: Accounts Payable Through Internet


As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary of those terms.

internet business applications crm  being conducted over the Internet between businesses. The implication is that this connectivity will cause businesses to transform themselves via supply chain management to become virtual organizations, reducing costs, improving quality, reducing delivery lead time, and improving due-date performance. business-to-consumer sales (B2C) (A): Business being conducted between businesses and final consumers largely over the Internet. It includes traditional brick and mortar businesses that also offer products Read More

Oracle Co. - Internet Paradigm Boosts Applications Growth


Oracle is one of the first software companies to implement the Internet computing model for developing and deploying enterprise software across its entire product line. CRM and strategic procurement will be significant contributors to Oracle Applications sales revenue (up to 35% within next 3 years), where Oracle Business OnLine has a potential of reaching 15%-25% of total Oracle applications sales revenue within the next 5 years...

internet business applications crm  companies to implement the Internet computing model for developing and deploying enterprise software across its entire product line. The Company went public in 1986 and currently trades on NASDAQ. Fig. 1 Vendor Strengths Outstanding ERP market position (28% license growth in last quarter), excellent financial situation ($1.3 billion net profit, $2.3 billion cash balance), sustained investment in R&D (11% of revenue, 13% of workforce), strong management team and direct sales force, large predictable Read More

The Benefits of CRM Internet Architecture


One of the most important aspects of any business management application, including CRM applications, is its underlying architecture. An application’s customizability, adaptability, portability, scalability, and extensibility are all functions of its architecture. A well-designed architecture will thus accommodate growth and adapt to business changes—without affecting the performance of the application or requiring an exhaustive re-implementation.

internet business applications crm  Benefits of CRM Internet Architecture One of the most important aspects of any business management application, including CRM applications, is its underlying architecture. An application’s customizability, adaptability, portability, scalability, and extensibility are all functions of its architecture. A well-designed architecture will thus accommodate growth and adapt to business changes—without affecting the performance of the application or requiring an exhaustive re-implementation. Read More

BizAutomation CRM + Business Management


BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It's the only business suite that leverages a 100 percent browser-based Web interface via Outlook Web Access (OWA) and regular Outlook.  

internet business applications crm  CRM + Business Management BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It''s the only business suite that leverages a 100 percent browser-based Web interface via Read More

Maximizer CRM 12: Salesforce Automation Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Intellicus Enterprise Reporting and Business Insights Platform (V7.0) Business Intelligence Certification Report


Intellicus Enterprise Reporting and Business Insights Platform Version 7.0 (Intellicus) has been TEC Certified as a business intelligence solution. Intellicus's flagship BI product is Intellicus Enterprise Reporting and Business Insights Platform Version 7.0, a complete application for information workers, aiding with data analysis, enterprise reporting, and decision support tasks within any type of organization. Certification ensures that Intellicus has demonstrated the platform's support for select real-world business processes, and that TEC analysts have reviewed the product's functionality against known benchmarks. Download the Intellicus certification report now for product analysis and in-depth analyst commentary.

internet business applications crm  Enterprise Reporting and Business Insights Platform (V7.0) Business Intelligence Certification Report Intellicus Enterprise Reporting and Business Insights Platform Version 7.0 (Intellicus) has been TEC Certified as a business intelligence solution. Intellicus''s flagship BI product is Intellicus Enterprise Reporting and Business Insights Platform Version 7.0, a complete application for information workers, aiding with data analysis, enterprise reporting, and decision support tasks within any Read More

Why Business Intelligence Makes Sense for Midsize Companies: Following the Road Map to Success


Most large enterprises significantly improve their revenue and profitability by deploying business intelligence (BI) technology. But if you are a small or midsize enterprise (SME) does an investment in BI make sense for you, and how should you deploy the various components of BI technology to achieve success? Read this paper to see how BI can enable your SME organization to grow and profit by leveraging its core strengths.

internet business applications crm  Business Intelligence Makes Sense for Midsize Companies: Following the Road Map to Success Most large enterprises significantly improve their revenue and profitability by deploying business intelligence (BI) technology. But if you are a small or midsize enterprise (SME) does an investment in BI make sense for you, and how should you deploy the various components of BI technology to achieve success? Read this paper to see how BI can enable your SME organization to grow and profit by leveraging its core Read More

TEC 2015 Certification Report Zavanti CRM


Zavanti CRM is now certified by TEC for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. Zavanti CRM covers the full customer engagement cycle—from capturing and qualifying a lead, to converting the lead into an opportunity and tracking the state of the opportunity with commercial information, to further converting that opportunity into a project.

Zavanti's front-end CRM system is an adaptation of Microsoft Dynamics CRM. Zavanti CRM leverages most Microsoft Dynamics CRM's out-of-the-box functionality and adapts it for the professional services and property development verticals.

Besides the typical CRM functionality (sales, marketing, and support), Zavanti CRM includes capabilities that support professional services teams with their delivery efforts.

TEC research analyst Raluca Druta gives on overview of the product in the Zavanti CRM certification report. You'll also find detailed functionality graphs comparing Zavanti CRM to competitor solutions in the major CRM functionality areas for professional services and property development.

internet business applications crm  Zavanti CRM, CRM for professional services, CRM for real estate, CRM software for real estate, CRM software for professional services, MS Dynamics CRM 2013, CRM for property development, CRM for property salespeople, CRM for property developers Read More

Is My Business Too Small for Business Intelligence (BI)?


Does business intelligence (BI) make sense for really small businesses? While BI solutions can surface and analyze business data, providing a competitive advantage for enterprises, this inquiry puts the spotlight on smaller businesses. But how does a small business deal with the costs associated with this kind of system? Learn why (and how) BI can be a smart choice for even the smallest business.

internet business applications crm  My Business Too Small for Business Intelligence (BI)? Does business intelligence (BI) make sense for really small businesses? While BI solutions can surface and analyze business data, providing a competitive advantage for enterprises, this inquiry puts the spotlight on smaller businesses. But how does a small business deal with the costs associated with this kind of system? Learn why (and how) BI can be a smart choice for even the smallest business. Read More

SAP Business ByDesign: The Most Complete and Adaptable On-demand Business Solution


This business management solution is an affordable offering that supports profitable growth, enables business agility, and empowers your employees. It’s comprehensive, easy-to-use software that supports all stakeholders across your company as well as your extended ecosystem. Read about how you can grow your business, develop relationships, accelerate innovation, and streamline operations.

internet business applications crm  Business ByDesign: The Most Complete and Adaptable On-demand Business Solution This business management solution is an affordable offering that supports profitable growth, enables business agility, and empowers your employees. It’s comprehensive, easy-to-use software that supports all stakeholders across your company as well as your extended ecosystem. Read about how you can grow your business, develop relationships, accelerate innovation, and streamline operations. Read More

Business Rule Management: Accelerating the Process of Locating, Managing, and Leveraging Business Processes


Two indicators of a successful enterprise are its longevity and its ability to adapt to a constantly changing business environment. However, an enterprise’s business processes, including its analysis and management tools, often fail to keep up with those changes. Knowing how to modernize existing tools in order to prevent the loss of valuable data and application functions is essential—and not as difficult as it sounds.

internet business applications crm  Rule Management: Accelerating the Process of Locating, Managing, and Leveraging Business Processes Two indicators of a successful enterprise are its longevity and its ability to adapt to a constantly changing business environment. However, an enterprise’s business processes, including its analysis and management tools, often fail to keep up with those changes. Knowing how to modernize existing tools in order to prevent the loss of valuable data and application functions is essential—and not as Read More

CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

internet business applications crm  applications delivered over the Internet. However, few of these hosted CRM applications embrace the benefits of true Workflow in their application architecture. This paper is dedicated to the premise that Hosted CRM without Workflow is simply not CRM . We argue that unless you can automate your business rules and deploy business processes (whether sales, customer service or marketing) seamlessly within your organization -- you´re not getting the value that both hosted CRM and Workflow truly offers. Read More

Integrate Business Planning for Dynamics NAV


Developed based on the role-tailored integrated business planning model (RTIBPM), the Microsoft Dynamics NAV integrated business planning system automates much of the planning process. This white paper explores the history of integrated business planning (IBP), and discusses software solutions like Microsoft Dynamics NAV that can help your company improve performance planning.

internet business applications crm  Individual Business Planning | Internet Business Planning | Management Business Planning | New Business Planning | New Business Plans | Online Business Plans | Operational Business Planning | Plans Business Examples | Poor Business Planning | Professional Business Plans | Retail Business Planning | Sales Business Planning | Sales Business Plans | Sample Business Plan | Simple Business Plan | Small Business Planning | Start Up Business Planning | Strategic Business Plan | Successful Business Planning | Read More