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 intelligent demand generation sfa

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » intelligent demand generation sfa

B2B Demand Generation: How Successful Companies Are Improving Sales and Marketing Results


For decades, solution-selling and marketing methodologies have used the principle of identifying pains associated with business processes, in order to create urgency and demand for products and services. With the foundational premise that marketers need to drive more revenue while optimizing marketing investments, successful business-to-business (B2B) companies have focused on four critical pillars needed to optimize the lead-to-sale process.

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Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

intelligent demand generation sfa  Platform contains a unified intelligent agent desktop module called Ciboodle One . This module drives resolution with the first contact, allowing contact center agents to interact with customers and giving back-office experts a window into the customer. Figures 2-6 illustrate how Ciboodle One provides customer service representatives with a seamless single view of the customer history, metrics, and processes. They also illustrate the inquiry handling process, which identifies the type of contact and Read More

SaaS-ing the Manufacturing Opportunity


The software as a service (SaaS) delivery model is here to stay, and most vendors have noticed. Recently, the endorsement for SaaS in the realm of manufacturing enterprise resource planning has come from a veteran vendor and SaaS pioneer.

intelligent demand generation sfa  For example, if an intelligent person knows how to navigate through Amazon.com or eBay web sites, then he or she can quickly grasp the use of a SaaS application. At least in the realm of sales force automation (SFA), users have often shown a preference for simpler and inexpensive, “good enough” SaaS offerings over the underused (but much riskier) offerings from traditional counterparts (see Application Erosion: Eating Away at Your Hard Earned Value ). Further, although it is arguable that on-demand Read More

(Forgotten) CRM and ERP Kingdoms in the Making?


Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona Enterprise CRM. Read this comprehensive analysis of Consona Enterprise CRM to find out what lies ahead for this flagship product.

intelligent demand generation sfa  forecasting analysis, channel management, intelligent call scripting, queue management, call center performance analysis, and computer telephony integration (CTI), among others. Consona Enterprise CRM’s scripting software allows customer support to interact with customers, and wireless and offline technology provides remote access to data. The solution also comes with optional add-ons, such as Web self-service portals, advanced e-mail communications, telephony integration, and document and knowledge Read More

Software as a Service Is Gaining Ground


Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on investment, coupled with new technology advancements, has caused the hosting model to be reborn.

intelligent demand generation sfa  Hosting Evolution or More Intelligent (Software) Design? Applications hosting was the model where another company ran the software and hardware for a user company, which may or may not have owned the software license. A reinvention of the old service bureaus of a few decades ago, customers paid a fixed fee for a service and rented access to the software over the Internet or a virtual private network (VPN). The hosting party, called an ASP, could be the software vendor or another third party entity that Read More

Bandwidth Management in Next-generation Packet Networks


Bandwidth managers can provide the basis of a large-scale solution for a quality of service (QoS) that can support public switched telephone network (PSTN)-grade services. A key aspect of the solution is the ability to be integrated with multi-protocol label switching (MPLS) traffic engineering capabilities, to provide a highly scalable, resilient, and rigorous solution for end-to-end quality of service.

intelligent demand generation sfa   Read More

Demand Management, Inc.-Supply Chain Planning for the SMB


Demand Management Inc. has been very busy as of late, with a recent flurry of new products and features. In a series of press releases, Demand Management has recently announced the availability of the Demand Solutions platform as a software-as-a-service (SaaS) offering; configurable workflows that provide alerts for exceptions and escalations; a new predictive lead time capability; and new

intelligent demand generation sfa  Management, Inc.-Supply Chain Planning for the SMB Demand Management Inc. has been very busy as of late, with a recent flurry of new products and features. In a series of press releases, Demand Management has recently announced the availability of the Demand Solutions platform as a software-as-a-service (SaaS) offering; configurable workflows that provide alerts for exceptions and escalations; a new predictive lead time capability; and new industry-specific business intelligence capabilities. With Read More

Social Media for Lead Generation


Using social media to brand your business isn’t groundbreaking anymore. Been there, done that? But although social is still important for branding and generating buzz, it’s increasingly used for lead generation. Learn what types of messaging work best on which channels.

intelligent demand generation sfa  digital marketing, lead generation, social media, peer-to-peer influence marketing, social marketing, lead generation strategy Read More

State of the Market: on-Demand Business Intelligence Solutions


Find out how the companies you re targeting are approaching SaaS-based BI solutions in On-demand Business Intelligence Solutions.

intelligent demand generation sfa  state market demand business intelligence solutions,state,market,demand,business,intelligence,solutions,market demand business intelligence solutions,state demand business intelligence solutions,state market business intelligence solutions,state market demand intelligence solutions. Read More

On-demand Product Life Cycle Management: Not Just for Small to Medium Businesses Anymore


Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to deploy, but software providers must gain user enterprises' trust before on-demand PLM really takes off.

intelligent demand generation sfa  PLM,product lifecycle management,on-demand,SaaS,software-as-a-service,hosted,CRM,customer relationship management,SMB,small to medium businesses Read More

The Move to PCI Express in Next-generation Systems


The next-generation input/output interconnect standard for the PC industry arises from PCI Express and PICMG 1.3 specifications. However, as platforms change to incorporate these standards, they’re virtually eliminating space for high-end telephony boards. When building telephony solutions, vendors must be aware of the changes in these specifications so that they can better use current and future systems for communications applications.

intelligent demand generation sfa   Read More

SAP BusinessObjects BI, Now On-demand


Yesterday, SAP announced the release of the SAP BusinessObjects BI OnDemand solution. This new product will enable users with no previous experience with business intelligence (BI) applications to use a BI toolset with complete ease. It also will let users access and navigate through their on-demand and on-premise data by incorporating the complete set of BusinessObjects tools. This announcement

intelligent demand generation sfa   Read More

BI: On Demand, On Premise, Open Source, or Outsourced?


On-premise or on-demand, business intelligence (BI) solutions can help businesses become more intelligent about key processes. But what are the benefits to implementing cloud-based BI over traditional software? Are on-demand BI applications as popular in the enterprise as they are with midmarket companies? And what are some reasons people don’t outsource BI? Find out the answers to these questions and more. Download this guide now.

intelligent demand generation sfa  help businesses become more intelligent about key processes. But what are the benefits to implementing cloud-based BI over traditional software? Are on-demand BI applications as popular in the enterprise as they are with midmarket companies? And what are some reasons people don’t outsource BI? Find out the answers to these questions and more. Download this guide now. Read More

Case Study: Seventh Generation


Seventh Generation, distributor of environmentally friendly products, sought an enterprise resource planning (ERP) solution to support its supply chain more efficiently, including monitoring the environmental impact of its suppliers and products. Microsoft ® Dynamics NAV helped the company automate business processes and streamline supply chain management while pursuing its mission of corporate responsibility. Find out how.

intelligent demand generation sfa   Read More

Demand-driven Supply Networks for Small and Medium Business


Lately demand-driven supply networks (DDSN) are a much talked about topic, yet little is written about SMBs and DDSN. By understanding the basics of DDSN, and through selective implementation, SMBs can experience the agility, adaptability, and alignment of DDSN.

intelligent demand generation sfa  driven Supply Networks for Small and Medium Business Introduction In the last year or two there has been much talk about demand-driven supply networks (DDSN). A simple search on Google for DDSN model will return pages of information about DDSN. Despite this and all the noise about small and medium business (SMB) in the enterprise applications arena, information about DDSN for SMBs is virtually nonexistent. The irony of this is that SMBs constitute the majority of the supply chain and yet case Read More