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Sales Force Automation (SFA)
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Documents related to » intelligent demand generation sfa


B2B Demand Generation: How Successful Companies Are Improving Sales and Marketing Results
For decades, solution-selling and marketing methodologies have used the principle of identifying pains associated with business processes, in order to create

intelligent demand generation sfa  Demand Generation Needs | Intelligent Demand Generation | Demand Generation Planning | Demand Generation Components | Assessing Demand Generation | Demand Generation Tool | Demand Webcast | Established Demand Generation | B2B Demand Generation | B2B Lead Generation | B2B Sales Lead Generation | B2B Generation Marketing | B2B Demand Generation Systems | B2B Demand Generation Software | B2B New Demand Generation | B2B Demand Generation Vendors | B2B Easy Demand Generation | B2B Demand Generation Power | Read More...
Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

intelligent demand generation sfa  Platform contains a unified intelligent agent desktop module called Ciboodle One . This module drives resolution with the first contact, allowing contact center agents to interact with customers and giving back-office experts a window into the customer. Figures 2-6 illustrate how Ciboodle One provides customer service representatives with a seamless single view of the customer history, metrics, and processes. They also illustrate the inquiry handling process, which identifies the type of contact and Read More...
Software as a Service Is Gaining Ground
Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on

intelligent demand generation sfa  Hosting Evolution or More Intelligent (Software) Design? Applications hosting was the model where another company ran the software and hardware for a user company, which may or may not have owned the software license. A reinvention of the old service bureaus of a few decades ago, customers paid a fixed fee for a service and rented access to the software over the Internet or a virtual private network (VPN). The hosting party, called an ASP, could be the software vendor or another third party entity that Read More...
(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

intelligent demand generation sfa  forecasting analysis, channel management, intelligent call scripting, queue management, call center performance analysis, and computer telephony integration (CTI), among others. Consona Enterprise CRM’s scripting software allows customer support to interact with customers, and wireless and offline technology provides remote access to data. The solution also comes with optional add-ons, such as Web self-service portals, advanced e-mail communications, telephony integration, and document and knowledge Read More...
SaaS-ing the Manufacturing Opportunity
The software as a service (SaaS) delivery model is here to stay, and most vendors have noticed. Recently, the endorsement for SaaS in the realm of manufacturing

intelligent demand generation sfa  For example, if an intelligent person knows how to navigate through Amazon.com or eBay web sites, then he or she can quickly grasp the use of a SaaS application. At least in the realm of sales force automation (SFA), users have often shown a preference for simpler and inexpensive, “good enough” SaaS offerings over the underused (but much riskier) offerings from traditional counterparts (see Application Erosion: Eating Away at Your Hard Earned Value ). Further, although it is arguable that on-demand Read More...
N-Tier Demand Management
The classic bull-whip effect means that the further a supplier is removed from the end consumer, the worse are the fluctuations in demand that they see. This

intelligent demand generation sfa  Tier Demand Management Introduction The classic bull-whip effect means that the further a supplier is removed from the end-consumer, the worse are the fluctuations in demand that they see. This has led many to recommend an n-tier approach to demand management, where everyone gets visibility to the end-customer demand at the same time. In practice, very few companies have been able to actually realize this vision. There are some practical approaches that a supplier deep in the supply chain can do to Read More...
Next-generation Tool for Software Comparison Hits the Web
TEC has just released the second generation of its flagship software comparison tool, eBestMatch, which allows users to compare enterprise software side-by-side

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Kinaxis’ Response Management Helps Keep Supply and Demand in Balance
Kinaxis has always been known as a vendor with a solid value proposition around responding to demand changes that happen between planning cycles with a ’what-if

intelligent demand generation sfa  Response Management Helps Keep Supply and Demand in Balance Kinaxis has always been known as a vendor with a solid value proposition around responding to demand changes that happen between planning cycles with a ’what-if’ simulation capability. As Kinaxis likes to say, no forecast is ever right, and so the ability to react quickly to changes is paramount. This is perhaps even more important in today’s business climate as an accelerating pace of business puts increasing pressure on planning Read More...
The Next Generation of Overall Equipment Efficiency
In asset-intensive industries, the need for an overall equipment efficiency (OEE) system is driven by the need to capture real-time information. When equipment

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Demand at the Fount of Open Source: A Primer Based in Demand Trends
As we witness the inexorable increase in demand for Free and open source software (FOSS), many organizations have yet to glean the FOSS fundamentals. This

intelligent demand generation sfa  at the Fount of Open Source: A Primer Based in Demand Trends Introduction This article provides an overview of Free and open source software (FOSS) concepts for both enterprise software clients and vendors that would like to be let in on the buzz resonating from the FOSS-related change in the software industry. I will address FOSS concepts in two parts. The first concerns the FOSS origin and rapid evolution as manifested in global customer demand trends. The second reviews reasons that enterprise Read More...
Second Generation IP Telephony
As much as 80 percent of day-to-day business activity is taken up by digitally-based messaging. Integrating telecommunications with your messaging environment

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Quality of Service for Next-generation Voice Over IP Networks
In order to support the requirements of voice deployments, next-generation networks must be capable of supporting a service equivalent to the existing public

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NGC (New Generation Computing)
New Generation Computing, Inc. (NGC)@a wholly owned subsidiary of American Software Inc. (NASDAQ: AMSWA)@has developed and marketed software for the apparel

intelligent demand generation sfa  (New Generation Computing) New Generation Computing, Inc. (NGC)—a wholly owned subsidiary of American Software Inc. (NASDAQ: AMSWA)—has developed and marketed software for the apparel industry since 1982. The company provides global sourcing visibility, product lifecycle management (PLM), enterprise resource planning (ERP), and shop-floor control systems to brand managers, manufacturers, importers, and retailers. NGC is a member of the American Apparel and Footwear Association (AAFA), Textile Read More...
Collaborative Demand Planning
In theory, demand planning is the foundation for profitable operations. But in practice, it is often a difficult endeavor. Accuracy can fluctuate wildly, and

intelligent demand generation sfa  Demand Planning In theory, demand planning is the foundation for profitable operations. But in practice, it is often a difficult endeavor. Accuracy can fluctuate wildly, and companies tend to react to inaccuracies with new investments in technology, processes, and people. However, new investments do not guarantee better forecasts. There are often fundamental issues that need to be addressed before achieving positive results. Read More...
New Generation of De-dupe for Green Storage Data Protection
IT managers face explosive data growth, which drives up costs for primary storage and storage for backup and disaster recovery. To help reduce costs and

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