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B2B Demand Generation: How Successful Companies Are Improving Sales and Marketing Results
For decades, solution-selling and marketing methodologies have used the principle of identifying pains associated with business processes, in order to create

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TEC Industry Watch: Enterprise Software News for the Week of May 21st, 2012
SOFTWARE SELECTED, IMPLEMENTED, AND PUT TO GOOD USEHorticultural tools distribution business goes live with Sage ERP X3Industry tags: wholesale and retail

intelligent demand generation crm  South Wales, uses iWay intelligent adaptors and WebFOCUS to integrate information from different sources and uses them as a source for analysis and reporting tasks. It is always interesting to see how BI products can be applied to real-life situations in various industries. —Jorge García, TEC BI Analyst Top financial institutions in North America and Europe use QlikView Industry tags: business intelligence/business analytics, financial institutions According to QlikTech , the 20 top financial Read More...
Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

intelligent demand generation crm  Platform contains a unified intelligent agent desktop module called Ciboodle One . This module drives resolution with the first contact, allowing contact center agents to interact with customers and giving back-office experts a window into the customer. Figures 2-6 illustrate how Ciboodle One provides customer service representatives with a seamless single view of the customer history, metrics, and processes. They also illustrate the inquiry handling process, which identifies the type of contact and Read More...
Social PLM and CRM - Dassault Systèmes and Netvibes (Under the Exalead Brand)
The voice of the customer (VOC) concept has been around for decades, but the Internet and social media technologies have finally enabled it to its fullest

intelligent demand generation crm  experiences, Exalead , for intelligent search and search-based applications, and 3DSwYm for online collaboration and social innovation. The traditional lion’s share of the market and highest adoption of PLM and CAD solutions has been in the discrete industries such as automotive, aerospace & defense (A&D), heavy equipment, industrial machinery, and high-tech & electronics. But these solutions are now being readily adopted by a new set of industrial verticals such as medical devices, consumer packaged Read More...
Quote-to-order: The Major Players in the Manufacturing Arena
The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence on its highly skilled experts. The

intelligent demand generation crm  document generation, diagnostics, and intelligent searching. The enterprise knowledge base includes the enterprise project environment with Object Manager , Constraint Map and Decision Map , Forms Editor , Database Attach , List Editor , Tree Editor , Case Editor , Hierarchy Editor , and Procedure Editor as building blocks. Unlike within most product configurators, Cincom''s graphical knowledge modeling environment makes it easy for nontechnical users to quickly develop solutions that assist in the Read More...
Oncontact CRM
Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that

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CRM and Technological Solutions: Be the Customer
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer

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Soffront CRM
The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales

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New Generation of BI Tools More Powerful and Easier to Use
To learn how a new generation of BI tools can give you the knowledge you need to make the right business decisions at the right time, check out the...

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Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report
This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features

intelligent demand generation crm   Read More...
CRM: Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document

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The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

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CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement

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