Home
 > search for

Featured Documents related to »  intelligent agent


Intentia Floats Vaporware Agent to Replace Business Planning
Intentia announces an intelligent negotiating agent for its enterprise resource planning software.

intelligent agent  Intentia recently announced Movex Intelligent Agent for the fourth quarter of 2000. Movex Intelligent Agent will, according to the company, find and negotiate deals instead of having personnel do it. The product will be used to search out business-to-business auctions, and will track and learn from user behavior; it will constantly scour the Web or a closed marketplace to search for appropriate deals to recommend to users. Market Impact There is an important statement behind this announcement, which is Read More

Business Intelligence (BI)
Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications pro...
Start evaluating software now
Country:
 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » intelligent agent


SAP - A Humble Giant From The Reality Land? Part 2: Expanding Functionality
During its international e-business conference, SAPPHIRE, SAP displayed a bullish attitude, contradicting the current market malaise. SAP touts a multi-pronged

intelligent agent  through use of new intelligent agent technology. Adaptive supply networks are supposedly an evolution of supply chains and will combine global visibility, event management, adaptive planning and execution, and dynamic collaboration. An adaptive supply network will provide business partner integration and dynamic collaboration through portals and exchanges. The new SAP Event Management - a component of mySAP SCM - enables global visibility through real-time event coordination and management across a networ Read More
Building the Small Contact Center
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that

intelligent agent  Integrated Contact Center | Intelligent Contact Center | Interactive Contact Center | New Contact Center | Offshore Contact Center | Open Source Contact Center | Outbound Contact Center | Outsource Contact Center | Partner Contact Center | Real Time Contact Center | Stream Contact Center | Virtual Contact Center | Web Contact Center | CRM Contact Centers | CRM Contact Center Application | CRM Contact Center Attrition | CRM Contact Center Business | CRM Contact Center Client | CRM Contact Center Companies Read More
Progress Software Revs Up to Higher RPM via Savvion - Part 2
Part 1 of this series began to analyze the recent merger of Progress Software Corp. [NASDAQ: PRGS] and Savvion Inc. With this acquisition, Progress has made a

intelligent agent  multiple customers. Features such as intelligent task routing through multiple channels, communication, and integration become very important for case management. Providing an integrated, 360-degree view of the customer is very important too, as the CSA needs to know who is calling, what the client might be calling about, what he/she has called about in the past, and what the value of this particular business is to the company—even before the CSA picks up the ringing phone. Some other key requirements Read More
Collecting Meaningful Data from the Web: Once an Impossibility, Now a Reality
The traditional way of extracting data from disparate data sources has been transformed by the emergence of new tools and applications, as well as the

intelligent agent  of more sophisticated, customized intelligent agent applications. With a rich set of templates and simple point-and-click functionality, Agent Community is suited for organizations in search of a Web data monitoring and collection tool or a text and sentiment analysis tool, particularly for companies tasked with managing large amounts of externally located time-sensitive information.   A Final Word Web data is growing at a fast pace, and we can expect new Web technologies and tools to arrive on the scene Read More
UCN inContact Selected as the First Hosted System to Support a Statewide 2-1-1 Intelligent Call Handling Platform
Washington Information Network 2-1-1 (WIN 211), was the non-profit organization tasked with implementing an integrated call center solution in the State of

intelligent agent  Support a Statewide 2-1-1 Intelligent Call Handling Platform Washington Information Network 2-1-1 (WIN 211), was the non-profit organization tasked with implementing an integrated call center solution in the State of Washington (US). WIN 211’s challenge was to define system requirements, and select a vendor that could interconnect eight call centers into a single, cohesive information service system. For a solution, it turned to UCN inContact. Read More
Study Shows: FBI Alienates Industry Security Experts
A comprehensive study done by TechnologyEvaluation.Com has shown that, for years the FBI has been alienating industry security experts. Some of the best

intelligent agent  Shows: FBI Alienates Industry Security Experts Study Study Shows: FBI Alienates Industry Security Experts L. Taylor - August 21, 2000 Problem Fighting cybercrime is complex and time-consuming. One case can involve a multitude of computer systems, networks, and administrators, and requires the cooperation of all system owners, and sometimes many nations, in order to find the perpetrator. Due to their love of technology, their education, training, and experience, it is not uncommon for security Read More
Basware
Basware provides open, secure, cloud-based purchase-to-pay and e-invoicing solutions to organizations of all sizes, for greater efficiencies in procurement

intelligent agent  B2B financial processes with intelligent cloud connectivity Basware connects millions of business users in 900,000 companies across more than 100 countries. Read More
Rosslyn Analytics
At Rosslyn Analytics, we@re building intelligent businesses.@ How?@ By enabling our clients to prepare, manage and serve data to their business users.@ But

intelligent agent  Rosslyn Analytics, we’re building intelligent businesses.  How?  By enabling our clients to prepare, manage and serve data to their business users.  But, not just any data.  We’re talking smart, enriched, analytics ready data.  With analytics ready data, decisions accelerate.  Teams collaborate.  People innovate.  Businesses captivate. We’re focused solely on the complex business of data.  And, as business intelligence and analytics make the steady transition to the cloud, we’re taking Read More
Amber Road
Amber Road, headquartered in New Jersey, is a provider of global trade management (GTM) software for importers, exporters, and third-party logistics service

intelligent agent  combination of enterprise-class software, intelligent trade content, and a global trade network that connects supply chain participants such as importers, exporters, freight forwarders, customs brokers, and transportation carriers. Read More
Call Center Protocols: Getting Problems Solved!
Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving

intelligent agent  Center Protocols: Getting Problems Solved! Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving skills, has referred to the company knowledge base (KB) for a possible solution, and is still unable to resolve the problem, the incident ticket is escalated to second level (L2) support, where CSAs have advanced training and more knowledge on how to resolve the issue. If the problem is Read More
How to Create a Unique Shopping Experience, Part 1: Understanding the Customer
To customers bombarded with so many products and experiences, it is the brave retailer who can claim to offer anything unique by way of intelligent

intelligent agent  unique by way of intelligent merchandising or customer service. So how do retailers try to hook customers with fresh, unusual, and relevant shopping experiences? Learn about the results of a global survey of 180 senior retail execs, looking at three aspects of merchandisers’ relationships with customers. Read More
Sword Ciboodle and SAS Analytics Intelligent Contact Center: Product Overview
The market for contact center solutions is divided between customer relationship management (CRM) solutions and call center solutions, typically from different

intelligent agent  Ciboodle and SAS Analytics Intelligent Contact Center: Product Overview The market for contact center solutions is divided between customer relationship management (CRM) solutions and call center solutions, typically from different providers. On top of that, business intelligence (BI) vendors offer tools and add-ons to analyze contact center data. This means that if you require “the complete package,” you’ll need two or three different solutions. Naturally, these solutions will not always integrate Read More
Are Your Capacity Management Processes Fit for the Cloud Era? An Intelligent Roadmap for Capacity Planning
Many organizations apply overly simplistic principles to determine requirements for compute capacity in their virtualized data centers. Read this whitepaper to

intelligent agent  the Cloud Era? An Intelligent Roadmap for Capacity Planning Many organizations apply overly simplistic principles to determine requirements for compute capacity in their virtualized data centers. Read this whitepaper to learn about the complexities of pursuing efficient capacity planning, how to define functional requirements for your capacity management strategy, and a capacity management strategy that assures service levels while reducing performance risk and hardware footprint. Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others