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Documents related to » integrating event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

integrating event resolution  Resolution Include Biases , Integrating Event Resolution , Event Resolution Dependent , Rate IT Event Resolution , Highest-Resolution Model , Meeting Event Resolution , Detect Individual Events , Single-event Resolution , Just-in-time Event Resolution , Event Resolution Imaging , Technology Event Resolution , Event Resolution Imaging Learning , Event Resolution Quality , Confidential Resolution Process , Event-Resolution Efficiency , Enterprises Rate IT Event Resolution , Service Event Resolution , Read More
Epicor Claims The Forefront Of CRM.NET-ification Part 1
By harnessing .NET possibly more zealously than its creator Microsoft’s Great Plains and Navision enterprise counterparts, and while difficult market conditions

integrating event resolution  across the board - integrating sales, marketing and support departments - on May 8, Epicor cited that Geac Restaurant Systems , a provider of point-of-sale (POS), back office reconciliation and inventory control software for 11,000 restaurants uses ClienteleNet . This division of Geac Computer Corporation Limited (TSE: GAC), one of Epicor''s competitors in the ERP space, stays on top of call management and problem resolution solution for supporting external customers by using Clientele Customer Support Read More
The Wizardry of Business Process Management: Part 5
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

integrating event resolution  empower their workforce by integrating people and their roles, and by customizing individuals’ work styles and decision-making. Astute BPM suites that focus on manufacturing could enable companies to close the loop on production process improvement, digitize good manufacturing practice (GMP ) tasks, standard operating procedures (SOPs ) and work instructions, take corrective action/exception management, perform  Hazard Analysis and Critical Control Point (HACCP ) monitoring procedures, orchestrate Read More
Merger Mania At Its Extremes
Other than for the peculiarity of a ‘love triangle’, the merger of SynQuest, Viwlocity and Tilion might be a harbinger of SCEM’s annexation by the realm of SCM,

integrating event resolution  exceeding customer expectations; and integrating event management with planning to enable the successful execution of the plan given current conditions. This is Part One of a two-part analysis of recent merger announcements. Part Two will discuss the Challenges and make User Recommendations. Market Impact Apart from a not-so-common practice of tripartite merger, the above move seems to have merit despite the inevitable hurdles it must overcome. As the latest few consecutive quarterly reports have largely Read More
TEC Industry Watch: Enterprise Software News for the Week of April 23rd, 2012
SOFTWARE SELECTIONSThe SuperYacht Group selects NetSuiteIndustry tags: services industry

integrating event resolution  a smart move by integrating the technology of these two vendors. —Philippe Reney, TEC SCM Analyst Compare TMS solutions now Compare WMS solutions now TEC profile for RedPrairie Corporation Press release Salvation Army selects SumTotal Cloud for payroll, benefits, and HR management Industry tags: cross-industry “Canadian non-profit organization The Salvation Army has chosen SumTotal to help improve efficiency and reliability in its payroll, benefits, and HR management processes. Once focused on the Read More
Rewrite or Wrap-Around Old Software? Part One: Event Summary
Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation, and the platform support

integrating event resolution  (for more information, see Integrating All Information Assets ). Leading enterprise application vendors have been trying to oblige users'' demand for e-commerce capabilities in their ERP solutions. The first stage in ERP''s conquest of the Web was to allow browser access through support for HyperText Transfer Protocol (HTTP), HTML, and Java. This stage of adding a Web access layer onto existing old client/server systems has almost been completed by a majority of ERP vendors. This is, however, only a Read More
Integrating Vulnerability Assessment and Remediation: Guidelines to Maximize Performance and Benefits
Over the past few years, vulnerabilities have exploded across all types of platforms—leaving IT security and operations teams scratching their heads. Today

integrating event resolution  lumension Resources Related to Integrating Vulnerability Assessment and Remediation : Vulnerability Assessment (Wikipedia) Integrating Vulnerability Assessment and Remediation: Guidelines to Maximize Performance and Benefits Vulnerability Assessment is also known as : Vulnerability Assessment Tools , Network Vulnerability Assessment , Vulnerability Assessment Report , Vulnerability Management , Vulnerability Assessment System , Vulnerability Assessment Database , Vulnerability Testing , Vulnerability Read More
Event - Driven Optimization: A New Model for Supply Chain Execution in the Retail Industry
As retailers strive to reduce inventories and manage working capital more effectively, they need to streamline processes throughout the supply chain to provide

integrating event resolution  optimization,catalyst,supply,IDC,management,retail Read More
Integrating Web Messaging into the Enterprise Middleware Layer
The rapid development and adoption of real-time, push-based Web technologies is driving requirements for many more real-time data applications running within

integrating event resolution  Web Messaging into the Enterprise Middleware Layer The rapid development and adoption of real-time, push-based Web technologies is driving requirements for many more real-time data applications running within browsers and on mobile devices. Many of these applications have large and unpredictable data volumes, user counts, or both, putting stress on many software-based Web streaming solutions. This white paper describes the architecture and advantages of Solace''s high-performance Web messaging Read More
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

integrating event resolution  centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Resolution Management . Knowledge management (KM) is at the core of integrating CRM and SRM. KM software aims at helping to unlock the power of a company''s knowledge to improve efficiency, competency, and Read More
Preventing Data Corruption in the Event of an Extended Power Outage
Despite advances in technology, power outages continue to be a major cause of PC and server downtime. Protecting computers with uninterruptible power supply

integrating event resolution  Data Corruption in the Event of an Extended Power Outage Despite advances in technology, power outages continue to be a major cause of PC and server downtime. Protecting computers with uninterruptible power supply (UPS) hardware is part of a total solution, but power management software is also needed to prevent data corruption after extended power outages. Learn about the various software configurations you can implement and the best practices that can help you ensure uptime. Read More
Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how

integrating event resolution   Read More
Patient Device Tracking: Integrating Customer, Physician, and Patient Data
For today’s medical device manufacturer, today’s world is complex. The convergence of technology and implanted medical devices has led to some of the most

integrating event resolution  Device Tracking: Integrating Customer, Physician, and Patient Data For today’s medical device manufacturer, today’s world is complex. The convergence of technology and implanted medical devices has led to some of the most innovative and effective new medical therapies in history. Unfortunately, that convergence has created tremendous complexities in the development, manufacture, and implantation of those devices. One area that continues to undergo transformation is patient device tracking Read More
RedPrairie to Spread Across Europe through LIS Acquisition Part One: Event Summary
A consolidation within the warehouse management systems/ supply chain execution market, which many pundits had long been predicting, but had hardly taken place

integrating event resolution  to Spread Across Europe through LIS Acquisition Part One: Event Summary Event Summary The long predicted consolidation within the warehouse management systems/ supply chain execution (WMS/ SCE) market finally seems to be happening. However, it has started by an unexpected route. Instead of a direct intra-market consolidation, some public SCE/WMS vendors and smaller, even profitable but undercapitalized and undervalued WMS/SCE vendors have found shelter under wealthy, more visible parents with Read More
Some Belated Insights from, well, Deltek Insight 2010 - Part 2
Part 1 of this blog series started with me lamenting my inability to attend the Deltek Insight 2010 conference. However, I recently had an in-depth post-event

integrating event resolution   Read More

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