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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 integrating event resolution it

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » integrating event resolution it

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

integrating event resolution it  tool, as well as integrating with the institution?s current reporting system. This section presents an overview of the steps that can be taken with Centauri to minimize risk from IT service breaches and shortfalls. The steps are: Understand the current operational risk. Report risk through IT scorecard. Manage risk Allocate capital for IT risk. Step One: Understand the Current Operat ional Risk The first step is to understand the current operational risk of IT service provisioning. To achieve this, Read More

TEC Industry Watch: Enterprise Software News for the Week of April 23rd, 2012


SOFTWARE SELECTIONSThe SuperYacht Group selects NetSuite Industry tags: services industry "The holding that includes magazine and Web site publishing, event hosting, marketing consultancy, and creative services has consolidated and centralized all its activities on cloud-based NetSuite ERP. The company has replaced its point solutions—solutions that had obviously become too tiny for them. The

integrating event resolution it  a smart move by integrating the technology of these two vendors. —Philippe Reney, TEC SCM Analyst Compare TMS solutions now Compare WMS solutions now TEC profile for RedPrairie Corporation Press release Salvation Army selects SumTotal Cloud for payroll, benefits, and HR management Industry tags: cross-industry “Canadian non-profit organization The Salvation Army has chosen SumTotal to help improve efficiency and reliability in its payroll, benefits, and HR management processes. Once focused on the Read More

No One Said Sourcing Overseas Would Be Easy


The many challenges and risks that retailers face when sourcing globally could be mitigated with the right software tools. Yet the sad fact is that few information technology systems fully support the complexities and unique requirements of global trade.

integrating event resolution it  a product life cycle, integrating pre-SKU (stock-keeping unit) with post-SKU information is critical. Thus, owing to the integration with core systems for product data management (PDM) and purchasing, from the initial sourcing process steps, a one-time data entry with all pertinent information must be held in a single repository and shared with users and other stakeholders as appropriate. As for quality and risk management, supplier assessment should be managed from the earliest stages throughout the Read More

The Gain and Pain of Global Retail Sourcing


The appeal of global sourcing for many industries is certainly understandable, given the potential lower cost benefits, but without careful elimination of all the hidden challenges, the entire process may turn out to be only a costly "siren song" adventure.

integrating event resolution it  depending on volume—possibly also integrating with the merchant organization to give them a feel for how much product the firm will be sourcing of a given style, so that they can look at capacity constraints. The next step could be to use the software tools to break style data down by more variables, in preparation for placing the purchase or production order. For instance, this might provide suppliers with answers to several questions: How much does the retailer want to order by color and by size? Read More

The Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management


Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their larger counterparts. This comprehensive guide provides IT newcomers—as well as experienced veterans—with all the information they need to understand the best ways to align people, processes, policies, and tools for a cohesive, streamlined, and supportable IT infrastructure.

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Drink-IT Is TEC Certified for Mixed-Mode Enterprise Resource Planning


TEC is pleased to announce that Drink-IT by the NORRIQ Group is now TEC certified in the mixed-mode enterprise resource planning (ERP) software space. Drink-IT is one of the only global ERP solutions designed specifically for the beverage industry and supports the unique needs of beverage producers and manufacturers with additional extensive functionality on top of the Microsoft Dynamics NAV platform.

integrating event resolution it  IT Is TEC Certified for Mixed-Mode Enterprise Resource Planning TEC is pleased to announce that Drink-IT by the NORRIQ Group is now TEC certified in the mixed-mode enterprise resource planning (ERP) software space.   Drink-IT is one of the only global ERP solutions designed specifically for the beverage industry and supports the unique needs of beverage producers and manufacturers with additional extensive functionality on top of the Microsoft Dynamics NAV platform. Drink-IT has been serving the Read More

Proactive IT Managers Can Make a Difference


IT managers, under increasing pressure to align their activities and spending with the strategic objectives of the enterprise, need to find new ways to raise the awareness of IT opportunities throughout the enterprise. This paper presents a framework for IT managers to use as a foundation to their planning processes and as a basis for influencing enterprise strategic planning.

integrating event resolution it  a starting point for integrating IT into the corporate planning process. Once corporate strategic objectives are well understood, IT can move to incorporate improvements in the interface and process flows that will impact the corporate objectives, thus helping to increase the ROI from IT investments. In Memoriam Bill Friend was a consultant, writer, and speaker who specialized in the application of IT to business problems in the process industries. He was a principal of WR Friend & Associates and had Read More

Dealership Management System: What Is It and Who Needs It?


What Is a DMS? When one talks about a DMS, people usually think about a document management system, a data management system, or even a destroyer mine sweeper. But very few people know that it’s also the acronym for “dealership management system,” which is a product or package of several products which is created specifically for the automotive industry. The core of any DMS is a

integrating event resolution it   Read More

Elitser IT Solutions India


For over eight years, Elitser IT Solutions India, formerly known as Java Softech, has provided business solutions and technology-based services to its customers around the world. The company offers on-site, off-site, and offshore development models, and has developed and deployed enterprise solutions for the healthcare, banking, finance and education sectors. Elitser IT is headquartered in Singapore, with a development center in Hyderabad, India, and offices in the United States (US), Indonesia, the Philippines, Dubai, and Vietnam.

integrating event resolution it   Read More

Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

integrating event resolution it   Read More

The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It


ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to the target market and success to a "dot-com".

integrating event resolution it  Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It Event Summary Food and beverage industry strategic sourcing vendor ecFood , recently announced exceptional results for 2001 with dramatic increases in revenue, gross margin, transaction volume, customer acquisition and services. The privately held company closed out the year with record-breaking performance, including an 815% increase in gross margin from 2000 and revenue of $37.6 million. ecFood also acquired a major Read More

Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now?


Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application Integration in general and EAI in particular.

integrating event resolution it  Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now? Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now? M. Reed - September 3, 2001 Summary Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application Integration in general and EAI in particular. A great many of the players have changed in the vendor arena, new terminology Read More