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Software Functionality Revealed in Detail
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 integrate identity management

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » integrate identity management

How Midsize Businesses Can Reduce Costs, Secure Data, and Ensure Compliance with an Identity Management Program


A strong identity management platform plays dual roles: gatekeeper and guardian of business intelligence (BI) and data. Midsize businesses can’t operate effectively without the ability to control access to their networks and business systems. And, many midsize companies must report on this information for compliance purposes. Learn about the factors driving midsize companies toward stronger identity management systems.

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A Drop-ship Enablement Pioneer Leads the Way


By providing a single plug-and-play connection to multiple trading partners, CommerceHub strives to enable basically any retailer to electronically integrate with its suppliers, regardless of the idiosyncratic systems and capabilities that might exist among them.

integrate identity management  thus enabling QVC.com to integrate entirely new product lines and suppliers without having to modify its existing systems. Additionally, as a result of this program, QVC.com has not had to stock any of the items, as the products have been fulfilled by drop-ship enabled suppliers already integrated to the network. Soon after this agreement, the two companies significantly expanded their relationship: QVC''s core TV business has also been using the same CommerceHub technologies that have been successfully Read More

Deploying Customer Relationship Management Effectively: Beyond Implementation


A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for sales teams, CRM has clearly evolved into a mandatory tool for providing benefit to the entire organization. However, methodology and training play instrumental roles in successful CRM implementations; if designed well, these critical components will ultimately ensure user buy-in and success.

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Flexible Customer Data Integration Solution Adapts to Your Business Needs


Siperian's master data management and customer data integration (CDI) solutions allow organizations to consolidate, manage, and customize customer-related data. The type of CDI hub implemented depends on the CDI environment's maturity, requirements, and alignment with an organization's internal processes.

integrate identity management  with the ability to integrate multiple applications onto a common platform. Siperian''s hubs use additional adapters to leverage SOA and to integrate out of the box with information systems and platforms such as SAP , Oracle , and Siebel . Because many organizations build their information structures based on these three platforms, the natural integration of Siperian''s offerings with these products ensures seamless integration. Siperian delivers out-of-the-box, industry-specific models within the Read More

Identity-based NAC: Using Identity to Put the “Control” in Network Access Control


Access control is more than just checking devices for malware before admitting them to a network. Identity-based network access control (NAC) looks at the identities of users and devices, and knows what resource they are authorized to access, allowing enterprises to tightly control access, and the devices and behavior of users.

integrate identity management  to web application Must integrate into Oracle DBMS Must provide secure remote access to universities CURRENT SOLUTION: Over 2500 rules on firewalls enforced across over 200 user groups to ensure only authorized users get access to data. This solution was very time and resource intensive to manage. CAYMAS SOLUTION: By implementing Caymas'' Identity-Based NAC Appliances in a secure zone configuration, this customer was able to dramatically reduce the complexity of their environment while increasing the Read More

Portfolio Management


Portfolio management provides insight into what is the best way to distribute resources among the various innovative options/projects to ensure that a maximum yield is realized against acceptable risks; there is a good fit between the projects and the various strategic themes; and there is a good mix between the various types of projects. Read this paper to learn about the different approaches used n portfolio management.

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Knowledge Management: The Core of Service Resolution Management


Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

integrate identity management  customer relationship management,CRM,knowledge management,KM,service resolution management,SRM,KM software,live assistance,call center agents,customer segmentation,customer service,Pareto’s 80/20 Rule,customer satisfaction,online self-service solutions,live support Read More

Competency Management: the Compass for Strategic Talent Management


This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all phases of talent management to onboard, review, develop, motivate, and retain employees. It also shows the valuable contribution competencies can make in managing change and defusing turf battles that arise during downsizings, consolidations, and business reengineering.

integrate identity management  It explains how to integrate competencies into all phases of talent management to onboard, review, develop, motivate and retain employees with these competencies. It also shows the valuable contribution competencies can make in managing change and defusing turf battles that arise during downsizings, consolidations and business reengineering. Finally, the report offers a checklist for evaluating a Talent Management Suite (TMS) to make sure its features support a competency-based approach and can apply Read More

Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations


There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide the complete back-office systems preferred by many larger PSOs.

integrate identity management  PPM solutions that tightly integrate with an organization''s existing IT infrastructure (ERP, customer relationship management [CRM], human resource [HR], and financials systems). In either case, PSOs demand the following core components. Portfolio management . This functionality allows service organizations to monitor the health and profitability of projects. For service firms, portfolio management is critical to maximizing revenue streams by leveraging the best resources for the most profitable Read More

Why Invest in Talent Management? Five High-ROI Business Drivers for Implementing a Talent Management Program


Clearly, with skilled workers retiring and the pace of change accelerating, recruitment alone can’t supply the smart leaders, strong managers, high performers, and ever-changing skills sets necessary for success. That’s why organizations can see solid return on investment (ROI) by balancing recruitment with an investment not just in training, but in comprehensive talent management. Download this white paper to read more.

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Engineering Change Management 2.0: Better Business Decisions from Intelligent Change Management


Traditionally, change management in product development and engineering has been viewed as a way to control cost and improve efficiencies. But companies are becoming aware that better change can drive top-line benefits—and are developing processes with an eye towards improving speed-to-market. Find out why good change management is becoming more important—and how you can use it as a tool to increase product profitability.

integrate identity management  likely as Laggards to integrate supporting information to improve change decision-making on a change request. Further, they are 2.6 times as likely as Laggards to implement centralized access to the status of change orders decisions. This not only helps with decisions, but makes the decision more efficient and transparent to all stake-holders. They also provide centralized access to the change history which creates more accountability on the decisions made. The cross functional CRB allows manufacturing Read More

Performance and Compensation Management at the Core of Human Capital Management?


Strategic human capital management (HCM) solutions can help organizations transform their people into a competitive advantage by aligning managers and employees with corporate goals. There is now a statistical and causal relationship among key HCM applications and operating income growth.

integrate identity management  tied together in an integrated way to drive corporate revenue and performance. For background information see in Thou Shalt Manage Human Capital Better and Tactical Human Resources Evolves into Strategic Human Capital Management . Leading Vendors Leading vendors in this space include Authoria (which recently acquired Advanced Information Management [ AIM ], a provider of compensation management), SuccessFactors , Halogen Software , Workscape (including recently acquired Performaworks ), FirstDoor.com , Read More

Mobile Device Management Comparison Guide


In this age of mobility, organizations increasingly use mobile device management (MDM) software to secure, monitor, manage, and support their mobile device usage. The goal is to optimize the functionality and security of a mobile communications network while minimizing costs. If your organization is looking for MDM software, look at this MDM product comparison guide for the key features of some of today’s leading MDM solutions.

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Top Three Learning Management Trends for 2011


Learning management is a growing market in certain geographical areas and within specific industries. The availability of mobile and collaborative learning devices and tools, as well as the wider adoption of Web 2.0 technologies, is opening up a whole new world of opportunities for people to learn. Read this article on user interest in learning management systems and learn about three learning management trends for 2011.

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