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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 integrate crm implementation solutions


A guide to the benefits, technology and implementation essentials of CRM & SFA solutions
Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed

integrate crm implementation solutions  norm. Companies attempting to integrate sales process with automation can elevate their expectations to making the way they sell a competitive advantage. Consider the number of loss reports in which sales people cite price or product as the reason for losing. If product is to blame then the opportunity was never really qualified. For non commodity offerings, if price were the major variable, procurement could make vendor decisions. While almost never mentioned, most losses occur because one seller

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Implementation Acceleration Using Integration


webMethods, Inc. has released a set of Packaged Integrations — pre-built software solutions that can be used to rapidly automate common cross-application business processes. The company claims Packaged Integrations make it possible to accelerate implementation by up to 80 percent and reduce implementation costs by up to 70%.

integrate crm implementation solutions  to quickly and easily integrate different IT systems and business processes without lengthy custom programming, said Kimberly Trudel, Vice President for Product Development, at webMethods, Inc. Because webMethods Packaged Integrations are designed for rapid implementation and are built on top of a comprehensive integration platform, we are able to quickly provide customers with a ready built solution. The result is better supply chain planning, faster time-to-market and a significant return on Read More

"Best" of the Three CRM Solutions


In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of its CRM product: SalesLogix 6.2. Their objective is clearly to gain as much market share as possible in the growing small and medium sized enterprise market (SME). Acquiring additional market share is a clear objective when competing in a target market that houses players such as Microsoft CRM, Salesforce.com and the mid-sized Siebel offering. It will be interesting to watch how Best Software will position its new "trio" product lines ACT, ACCPAC, and SalesLogix on the battleground.

integrate crm implementation solutions  enterprise which complement and integrate with their existing products. To have a direct competitive impact against the major SME players, Best Software needs to offer a product that could be entirely web-based to take advantage of the new trend for application service providers (ASPs). ACCPAC fills this role and complements the existing product mix with its trendier technology. However, some of the newly announced modules and features of SalesLogix are definitely closing the gap between the markets Read More

10 Steps to a Successful CRM Implementation


When selecting or implementing a customer relationship management (CRM) solution, a mistake or error in judgment can be extremely costly. That’s why you should be aware of the ten basic steps to a successful CRM implementation. Even if you’ve already identified the reasons why your organization needs a CRM system, where do you go from there?

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Deploying Customer Relationship Management Effectively: Beyond Implementation


A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for sales teams, CRM has clearly evolved into a mandatory tool for providing benefit to the entire organization. However, methodology and training play instrumental roles in successful CRM implementations; if designed well, these critical components will ultimately ensure user buy-in and success.

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Customer Relationship Management (CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

integrate crm implementation solutions  Compare CRM, CRM systems, CRM customer relationship management, CRM software, CRM comparison, top CRM, CRM software evaluation, CRM vendors, CRM list Read More

Watermark Solutions, LLC


Headquartered in Houston, TX, Watermark Solutions has provided Infor solutions to customers throughout the Southern and Southeastern Regions of the U.S. since the mid-1980’s. As a leading provider of business software and services, Watermark Solutions offers Enterprise solutions that address the essential challenges faced by manufacturers and distributors in key areas such as Enterprise Resource Planning, Enterprise Asset Management, Supply Chain Management, Customer Relationship Management, Performance Management, Hosting Services and much more. These software solutions are built around the business processes of manufacturing - from design, planning and production, to sales, delivery and after-market service and support.

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Avayle Solutions


Avayle provides business and accounting software for manufacturing, distribution and software development companies. Through our special relationship with Epicor we can offer solutions that provide scalability, flexibility, and reliability to meet today's business challenges, while empowering your enterprise with even more success tomorrow.Our clients benefit from our years of experience with the industries we serve and our relationship with Epicor. The perspective we bring is from working with hundreds of companies like yours, helping them to truly understand how to use their software, on their terms, on their time line. From the outset, we establish a working partnership with our clients, learning and growing with them as we fine-tune our software solution for their specific needs. And because of our lean approach to business, we are able to bring senior level skills to our clients at a price that’s a fraction of what our competitors charge.If you are serious about making your business software work harder for you, if you want accountability and results then you should let the Avayle team pick up the gauntlet—whatever the challenge—and work with you to find a solution that fits like a glove.

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EBSuite CRM


The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules.  

integrate crm implementation solutions  CRM The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Read More

Prodika PLM Solutions


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Leveraging CRM for Midsize Company Growth


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integrate crm implementation solutions  CRM for Midsize Company Growth Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative. Read More

Want to Avoid ERP Implementation Problems? Learn How from the Experts


In Lessons from ERP Implementation Failures, you'll discover the five maincauses of ERP implementation failure.

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ALCIE Integrated Solutions


ALCIE Integrated Solutions Inc. (AIS) develops its family of ALCIE modules, as well as providing integrated solution services. ALCIE has been providing, installing, and supporting both packaged off-the-shelf and custom business applications continuously for the past 20 years. Its top five target markets are government, automotive distribution, chemical and pharmacutical distribution, insurance, and food and perishable commodity distribution. ALCIE is based in Montreal, Quebec (Canada). The company's clients, both large and small, include Raytheon, Boeing, Honda, and Shell Oil, and are located throughout the United States (US), Canada, the Caribbean, and Southeast Asia.

integrate crm implementation solutions  Integrated Solutions ALCIE Integrated Solutions Inc. (AIS) develops its family of ALCIE modules, as well as providing integrated solution services. ALCIE has been providing, installing, and supporting both packaged off-the-shelf and custom business applications continuously for the past 20 years. Its top five target markets are government, automotive distribution, chemical and pharmacutical distribution, insurance, and food and perishable commodity distribution. ALCIE is based in Montreal, Quebec Read More

EC-SOLUTIONS


EC-SOLUTIONS is a dynamic and innovative company focused on bringing best of breed business solutions, as well as providing professional consulting services to the manufacturing industries, resulting in increased productivity and a proven return on investment (ROI). EC-SOLUTIONS offers manufacturing companies totally integrated cutting edge and proven business solutions. Specifically designed for made to order, configured to order, engineered to order as well as mix mode manufacturers, our solutions are a definite asset in supporting our customers’ growth and evolution in an ever changing and challenging business world.

integrate crm implementation solutions  offers manufacturing companies totally integrated cutting edge and proven business solutions. Specifically designed for made to order, configured to order, engineered to order as well as mix mode manufacturers, our solutions are a definite asset in supporting our customers’ growth and evolution in an ever changing and challenging business world. Read More

Exactus CRM


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integrate crm implementation solutions  CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base. Read More