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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 install sms provider sla

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CMMS - EAM Software Evaluation Report

The EAM Software Evaluation Report is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. This Software Evaluation Report includes criteria for comparing general computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. 

Evaluate Now

Documents related to » install sms provider sla

How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

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Case Study: Integrated Customer Data Drives Efficiency and New Revenue Opportunity for Leading Medical Solution Provider


Solta Medical, a developer of innovative esthetic energy devices to address aging skin, needed a scalable platform to support near-term product and customer growth and a recent merger. It sought a single, integrated CRM and field solution—one that could provide complete customer and product history. See how the ServiceMax solution has greatly increased Solta’s visibility into its customers and their products. Read the case study.

install sms provider sla  field service management,FSM software,integrated CRM and field service solution,integrated CRM and FSM solution,field service process automation,field service efficiancy,field service visibility,ServiceMax,Solta Medical Read More

Why Do Companies Install “Connected” E-commerce Solutions?


Maybe you’ve already invested in an e-commerce site for your business. However, to fully maximize its potential, it must be integrated with your accounting system. If not, your staff may be wasting valuable time re-entering inventory and customer data from one system into another. Save time, reduce labor costs, and boost your competitive advantage with an e-commerce solution that allows full integration.

install sms provider sla  Do Companies Install “Connected” E-commerce Solutions? Maybe you’ve already invested in an e-commerce site for your business. However, to fully maximize its potential, it must be integrated with your accounting system. If not, your staff may be wasting valuable time re-entering inventory and customer data from one system into another. Save time, reduce labor costs, and boost your competitive advantage with an e-commerce solution that allows full integration. Read More

ERP Services Provider Godlan Gets High Marks from Its Clients [Infographic]


This infographic gives a snapshot of ERP services provider Godlan’s experience and areas of focus and a summary of how Godlan fared in the eyes of its customers.

install sms provider sla  ERP services, ERP implementation, ERP VAR, dicrete manufacturing ERP Read More

The Marketing Services Provider: A Marketer’s Most Strategic Hire


When marketing managers look to expand their teams, they measure individuals on a number of different attributes, including creativity and attention to detail. And it’s no different when signing on with a marketing services provider. When outsourcing a database marketing solution, you should spend time evaluating the services offerings as well as the capabilities of various marketing services providers. Find out how.

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WineDirect Acquires Winery Accounting and POS Provider


WineDirect announced that it has acquired Elypsis Winery from Admiral IT. Headquartered in Napa Valley, CA, WineDirect provides sales technology and fulfillment services for wineries. Elypsis offers a range of services encompassing enterprise resource planning (ERP), point of sale (POS), and customer relationship management (CRM). WineDirect already provided a broad range of

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From VAR to Solution Provider: Five Strategies for Business Transformation


The traditional value-added reseller (VAR) business—comprised of companies that add features or services to an existing product and then resell it as an integrated product or complete solution—has become more challenging, with declining product margins, increasing competition, and lower-cost alternatives to proprietary products. The pressures are causing many VARs to grow their businesses from simply selling products to offering more comprehensive solutions built on a richer set of services and recurring revenue models.

For decades, VARs have been an important channel for original equipment manufacturers (OEMs), like computer manufacturers and software vendors, to reach customers. The “value-add” can simply be to provide local implementation and hands-on support or it can involve adding other hardware, software, and services to tailor the OEM’s product to a specific industry, problem, or use. In many markets, customers prefer buying from VARs instead of directly from OEMs, as VARs are closer to the customer, offer local support, and are in a better position to develop long-term relationships.

The VAR business model has been attractive in the past, as it was profitable to resell OEM products. Over the past decade, however, product margins have been shrinking as the result of several long-term trends. In this report, learn about five strategies for making the transformation from VAR to solution provider. The changes needed require a new view of the business and a new mindset, to move from a deal mindset to long-term customer relationships, become invested in customer success, and transition from cash up front to realizing revenue over the life of a contract.

install sms provider sla  VAR, value-added reseller, OEM, original equipment manufacturer, Computer Economics Read More

Retalix Acquires a Provider of Store Systems for Top Tier Department Stores


Retalix' acquisition of Cornell Mayo Associates is symptomatic of the current trend of acquisition and consolidation in the retail marketplace (just look at RedPrairie’s four recent acquisitions in this area). This is a fast-changing marketplace, with retailers looking for broader solutions and less interested in multiple point solutions. Predicting how this merger will go is tricky, but in

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Demandware Gets Into Mainstream Order Management


Demandware, a cloud commerce solution provider, recently acquired the cloud-based order management solution provider Mainstreet Commerce. See how this acquisition will allow retailers to deliver faster and more rewarding omni-channel consumer experiences. Get the details in P.J.'s blog post.

install sms provider sla  Omni-channel retail, Demandware, Mainstreet Commerce, distributed order management solution, DOM solution, Mainstreet BusinessFlow, omni-channel shopping, buy anywhere fulfill anywhere, industry watch, e-commerce, retail, omni-channel, multi-channel, scm, dom, order management, nrf Read More

Leading Solution Provider to Steel Manufacturers Gets Acquired-Why?


When one company acquires another, who benefits? It seems PSI’s recent acquisition of AIS will benefit both—as well as their clients and the steel industry as a whole. The combined solution offering will address APS, MES, SCM, and more.

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Enterprise Resource Planning Vendor Gains Connectivity through Acquisition of Plant Intelligence Provider


SAP has gained connectivity to virtually any source on the plant floor and analytical functionality through its acquisition of Lighthammer's products for plant intelligence. SAP users in the process of evaluating plant intelligence solutions should seriously consider Lighthammer.

install sms provider sla  have, for good reasons, installed other solutions, and will continue to do so. Thus, in order to be a trusted platform provider, it will want to be able to integrate with those systems. User Recommendations The acquisition is good news for Lighthammer and SAP''s existing customers, particularly for the large corporations that need to integrate their internal applications with applications from other vendors or that need to exchange plant-level information with business partners that are not necessarily Read More

Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 1


TEC’s recent article on IFS’ recent success in the field service management (FSM) market by no means implies that other FSM players are not prospering. Indeed, one of those players is ServiceMax, which is garnering quite a bit of attention in the field service market, and more than doubles its revenues, receivables, pipeline production, and bookings each year. It also provides one of the most

install sms provider sla  solutions with 1.6 million installs and $700 (USD) in total revenue for salesforce.com’s ecosystem. Reports indicate that 70 percent of the Fortune 100 companies have installed an app from the marketplace. And TEC has recently reported on other Salesforce Platform –based AppExchange products such as Rootstock Software ( see the post ), Vana Workforce ( see the report ) and Inforce by Infor ( see the report ).  ServiceMax Background In the late 1990s, ServiceMax’s three co-founders founded Maxplore Read More

Enterprise Messaging: SMS Evolving from P2P to B2B


Although short message service (SMS) messaging is a cheap and efficient communication channel, many enterprises are still reluctant to deploy it as a corporate tool. At issue is its lack of reliability and security while transmitting information. The enterprise SMS market thus has to evolve from the person-to-person infrastructure into a model that supplies businesses with secure and scalable messaging.

install sms provider sla  Messaging: SMS Evolving from P2P to B2B Although short message service (SMS) messaging is a cheap and efficient communication channel, many enterprises are still reluctant to deploy it as a corporate tool. At issue is its lack of reliability and security while transmitting information. The enterprise SMS market thus has to evolve from the person-to-person infrastructure into a model that supplies businesses with secure and scalable messaging. Read More

Application Software Outsourcing: Six Experiences to Consider When Choosing the Best Provider


When there is an outsourcing failure in the application software area, “poor partner performance” is a reason that frequently appears in the post-mortem report. But, who is responsible for choosing the outsourcing provider? Instead of blaming the lousy job that you’ve received, it is more helpful to investigate how you have ended up with this incapable partner if you don’t want to fall into the

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