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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » innovative outsourcing


Outsourcing 101 - A Primer
Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling

innovative outsourcing  offering a slew of innovative new products. The CEO has read his competitor''s annual report, and noted that they were profitable again this year. The competitor''s revenues are the same as the CEO''s company, but its costs are lower. Meanwhile, the CEO''s company is unable to raise prices, can''t afford to offer 24-hour customer service, and the competitor is starting to take market share at every turn. And, by the way, the CEO''s company lost money again this year. The CEO continues to ponder . . . Both Read More...
Outsourcing Best Practices-A Primer on Outsourcing Governance
The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the

innovative outsourcing  that the need for innovative leadership goes away. Too many businesses entering into outsourced relationships underestimate the on-going management commitment associated with governance. Ensuring the involvement of the same strong leaders who helped create the outsourcing agreement is critical to effective governance and the continued alignment of principles. Secondly, since lowering the cost of delivering IT services is often a driver for outsourcing, the outsourcer must deliver services below the cost Read More...
24-7 INtouch
24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments

innovative outsourcing  outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and brand specialists for each account, 24-7 Intouch is able to provide a multichannel approach, via voice, live chat, e-mail and social media management. This customizable, customer care method allows clients to utilize business insights to deliver lifetime customer loyalty and increase incremental revenue. Read More...
Why and How Outsourcing Management and Governance is Critical to Outsourcing Success
Organizations undertaking information technology and business process outsourcing typically are very focused on

innovative outsourcing  a more collaborative or innovative relationship, yet does not make the investments to support and enable that level of improvement or change. Frustration can result when the parties are focused on a partnership or transforming critical business processes, but the underlying relationship is not built on trust or each party is aligned with its own objectives. Understanding the type of relationship sought and making sure the requirements to achieve that type of relationship are clearly understood by the Read More...
Outsourcing for SMBs without Compromising your Sanity
Small and medium businesses (SMBs) often don’t know how to engage and manage outsourcing initiatives. Both outsourcing provider and seeker should together

innovative outsourcing  Technologies iNEK Technologies offers innovative & cost-effective, business and IT services & solutions to a variety of industries for achieving superior business results. This enables our clients to cut costs, respond rapidly to market needs, streamline internal operations, enhance customer services and mitigate risks. Head quarters INEK Technologies LLC 9200 Indian Creek Pkwy STE # 187 Overland Park, KS 66210 For General Enquires Phone 913.469.1066 Fax 913.273.1065 Email: info@inekinfo.com Web Read More...
Procurement Outsourcing: 10 Things Companies Really Want to Know
Procurement Outsourcing: The 10 Things Companies Really Want to Know draws upon recent discussions with dozens of companies that are exploring outsourcing

innovative outsourcing  Outsourcing: 10 Things Companies Really Want to Know Procurement Outsourcing: The 10 Things Companies Really Want to Know draws upon recent discussions with dozens of companies that are exploring outsourcing services. Jason Gilroy and colleagues draw upon their years of procurement expertise to provide answers to common questions surrounding the outsourcing of procurement services. Read More...
Outsourcing Security Part 1: Noting the Benefits
Without effective security, companies risk losing money and customer trust. With good security, companies have the power to maintain stakeholder value, customer

innovative outsourcing  Security Part 1: Noting the Benefits Introduction Remember the carefree days of summer? The memories aren''t so positive for many corporations hit by cyber attacks during the summer of 2001. Three especially menacing threats-CodeRed, CodeRed II, and Nimda-cost U.S. corporations more than 12.3 billion dollars. After the fall-out, one company reported it had over 60 software engineers working for a week to recover from Nimda, and it still had work to do. For many organizations, these recent Read More...
Nova Outsourcing Services
Nova offers services in C#, VB.NET, .Net 3.0, DotNetNuke (DNN), ASP.Net, Windows Forms, Web Services, SQL Server, etc. As a provider of .Net technology, it

innovative outsourcing  Outsourcing Services Nova offers services in C#, VB.NET, .Net 3.0, DotNetNuke (DNN), ASP.Net, Windows Forms, Web Services, SQL Server, etc. As a provider of .Net technology, it provides service packages for information security, enterprise infrastructure, and management processes. Read More...
Application Outsourcing Services
BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services

innovative outsourcing  Outsourcing Services BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services engagement models. ADMS helps its clients meet fast-changing business requirements and challenges, without increasing their budgets. BlueAlly provides ADMS across various platforms and technologies, including integration of multiple technology environments. BlueAlly''s specific application development services include full Read More...
Managing the Risks When Outsourcing Offshore
In recent years, increasing numbers of businesses have chosen to outsource their application development overseas for smaller, defined projects, or through a

innovative outsourcing  the Risks When Outsourcing Offshore In recent years, increasing numbers of businesses have chosen to outsource their application development overseas for smaller, defined projects, or through a long-term outsourcing partnership model. The main reasons for outsourcing include a desire to increase company productivity and efficiency, while simultaneously lowering operating costs in an increasingly competitive economy. But outsourcing, whether overseas or locally, comes with severe risks. Read More...
Innovative Ideas for the Decade Ahead
Many business executives have realized that an operating environment that values cash, profit margins, and risk mitigation plays to the skills and capabilities

innovative outsourcing  Ideas for the Decade Ahead Many business executives have realized that an operating environment that values cash, profit margins, and risk mitigation plays to the skills and capabilities of a procurement operation. This report draws on the experience, performance, and perspective of nearly 250 chief procurement officers and other procurement executives to provide a comprehensive industry-wide view into the current state of the procurement world. Read more. Read More...
Managing Risks Associated with Outsourcing
Strategic cost reduction has been a focus area for financial institutions (FIs), with outsourcing emerging as a very attractive option lately. But outsourcing

innovative outsourcing  Risks Associated with Outsourcing Strategic cost reduction has been a focus area for financial institutions (FIs), with outsourcing emerging as a very attractive option lately. But outsourcing is fraught with risks. This article examines risks associated with outsourcing and offers perspectives on managing these risks. Read More...
Collaborative Teamwork in Outsourcing Scenarios
By nature, outsourcing is highly imitative, with organizations attempting to duplicate the imperfectly observed successes of others. Indeed, the myths and

innovative outsourcing  Teamwork in Outsourcing Scenarios By nature, outsourcing is highly imitative, with organizations attempting to duplicate the imperfectly observed successes of others. Indeed, the myths and simplistic beliefs revolving around outsourcing—along with the usual technological, organizational, and cultural barriers—seriously impediment the effectiveness of collaborative models. The key to successful collaborative teamwork in offshore outsourcing lies in understanding and leveraging project Read More...
How To Monitor Your Savings In Outsourcing
This white paper will give you ideas and procedures for monitoring your savings when you invest in outsourcing projects.

innovative outsourcing  To Monitor Your Savings In Outsourcing This white paper will give you ideas and procedures for monitoring your savings when you invest in outsourcing projects. Read More...
Application Outsourcing, BPO, eBusiness and TeamSourcing
Systel offers four services in the category of outsourcing application software.Applications Outsourcing provides a full life cycle approach to development

innovative outsourcing  Outsourcing, BPO, eBusiness and TeamSourcing Systel offers four services in the category of outsourcing application software.Applications Outsourcing provides a full life cycle approach to development, enhancements, maintenance, integration, and technology transformation.BPO is an end-to-end solution for key verticals such as financial services and banking, healthcare, insurance, and retail.With TeamSourcing, Syntel provides professional IT consulting services directly to customers. Read More...

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