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Abstract:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Excerpt related to
information technology service:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Published:
2000-10-24
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Abstract:
Moving to a performance-based service business model will have huge implications for the whole value chain. Its principle
is to manage for outcomes—procure performance rather than parts and people. It requires total business process reorientation
from services and maintenance through procurement techn (...)
Excerpt related to
information technology service:
Moving to a performance-based service business model will have huge implications for the whole value chain. Its principle
is to manage for outcom...
Published:
2004-06-22
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Abstract:
Aligning information technology (IT) with corporate strategy is key to maximizing the business impact of IT investments.
Tree Top's structured process of reviewing proposed IT investments will allow an enterprise to understand this alignment,
and prioritize investments. (...)
Excerpt related to
information technology service:
Aligning information technology (IT) with corporate strategy is key to maximizing the business impact of IT investments. Tree
Top's structured pro...
Published:
2006-04-05
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Abstract:
Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology
flexibility, and faster return on investment, coupled with new technology advancements, has caused the hosting model to be
reborn. (...)
Excerpt related to
information technology service:
Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information
technology flexibility, and fast...
Published:
2006-03-14
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Abstract:
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more
IT savvy business generation is prompting change, but what alternatives are out there for software service and maintenance? (...)
Excerpt related to
information technology service:
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more
IT savvy business gene...
Published:
2005-12-22
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Abstract:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project portfolio management (PPM) vendors have adopted the IT governance mantra to differentiate their solutions from
those offered by the enterprise resource planni (...)
Excerpt related to
information technology service:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project...
Published:
2005-12-13
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Abstract:
Organizations are looking for self-service models to manage their internal and external content. Content management systems
are the answer, but then the question becomes which to choose—an all-in-one enterprise content management suite, or an integrated,
best-of-breed point solution? (...)
Excerpt related to
information technology service:
Organizations are looking for self-service models to manage their internal and external content. Content management systems
are the answer, but th...
Published:
2007-12-12
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Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
information technology service:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
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Abstract:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide
the complete back-office systems preferred by many l (...)
Excerpt related to
information technology service:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed...
Published:
2006-01-02
-
Abstract:
The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply
chain management (SCM) of spare and replacement parts. (...)
Excerpt related to
information technology service:
The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply chain
management (SCM) of...
Published:
2005-07-28
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Abstract:
Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical"
including financials and accounting, asset management, and human capital management applications to supply chain management
and channel management solutions. (...)
Excerpt related to
information technology service:
Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical"
including financials ...
Published:
2007-01-15
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Abstract:
Traditional enterprise systems have proven difficult to change and extend. The inherent problem of old core code and business
logic duplication is part of the reason traditional enterprise resource planning systems have not readily taken to e-commerce. (...)
Excerpt related to
information technology service:
Traditional enterprise systems have proven difficult to change and extend. The inherent problem of old core code and business
logic duplication is...
Published:
2006-09-19
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Abstract:
All good lean systems have both physical systems in the plant and near real time information technology backbones that centralize
data. The primary advantage of enterprise systems is that they can handle considerably more information than can be accommodated
manually. (...)
Excerpt related to
information technology service:
All good lean systems have both physical systems in the plant and near real time information technology backbones that centralize
data. The primar...
Published:
2006-02-16
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Abstract:
Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the
platform support. It is going to determine whether a product is going to be able to accommodate increasingly evolving user
requirements. (...)
Excerpt related to
information technology service:
Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the
platform support. It is...
Published:
2006-09-18
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Abstract:
On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They've assembled
an interesting portfolio of applications designed to support Application Service Providers. (...)
Excerpt related to
information technology service:
On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They've assembled
an interesting portf...
Published:
2000-07-07
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Abstract:
Because the technology has become easier to implement, use, and maintain, many of the challenges to achieving the benefits
that supply chain management software applications can provide have been removed. (...)
Excerpt related to
information technology service:
Because the technology has become easier to implement, use, and maintain, many of the challenges to achieving the benefits
that supply chain manag...
Published:
2001-09-14
-
Abstract:
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors.
Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has
greater interactivity. (...)
Excerpt related to
information technology service:
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors.
Its software is desig...
Published:
2006-03-15
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Abstract:
The documents, spreadsheets, databases and other files on the personal computers used to conduct business are corporate assets.
It cost money to create them and that investment should be protected. Additionally, companies have both competitive and legal
obligations to assure that such data is kept priv (...)
Excerpt related to
information technology service:
... and each new service requires personal attention. Standardization has the highest degree
of impact of any actions that information technology management can ...
Published:
2000-04-18
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Abstract:
Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered
with DSET to use Sagent’s spatial analysis and real-time geographical data access to determine a customer’s qualification
for DSL service. (...)
Excerpt related to
information technology service:
Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered
with DSET to use Sag...
Published:
2000-06-02
-
Abstract:
The human resources (HR) department can—and should—deliver contributions to the organization's bottom line. Through technologies
and service providers, HR can move from being merely a cost center to being an essential component for achieving corporate
objectives. (...)
Excerpt related to
information technology service:
The human resources (HR) department can—and should—deliver contributions to the organization's bottom line. Through technologies
and service provi...
Published:
2006-06-05