-
Abstract:
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention
by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy
for actually using that data. Here is an overview of how (...)
Excerpt related to
information system strategy success strategy:
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by
gathering data from ea...
Published:
2003-07-03
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Abstract:
ICICI-Infotech is starting to make its presence felt in North America and raise some ERP eyebrows. Read on as to why you
may want to take a closer look at this vendor and its product. In this research note, you'll also learn about the company’s
strategy to target small and medium-size enterprises in or (...)
Excerpt related to
information system strategy success strategy:
ICICI-Infotech is starting to make its presence felt in North America and raise some ERP eyebrows. Read on as to why you may
want to take a closer...
Published:
2004-11-24
-
Abstract:
You may not yet have heard of ICICI-Infotech or its ERP offering, ORION. Well, for some time the rest of the world has. ICICI-Infotech
is starting to make its presence felt in North America and raise some ERP eyebrows. Read on as to why you may want to take
a closer look at this vendor and its product. I (...)
Excerpt related to
information system strategy success strategy:
You may not yet have heard of ICICI-Infotech or its ERP offering, ORION. Well, for some time the rest of the world has. ICICI-Infotech
is starting...
Published:
2004-11-22
-
Abstract:
ICICI-Infotech is starting to make its presence felt in North America and raise some ERP eyebrows. In this research note,
you'll also learn about the company's strategy to target small and medium-size enterprises in order to enlarge its footprint
in North America. It is targeting companies migrating from (...)
Excerpt related to
information system strategy success strategy:
ICICI-Infotech is starting to make its presence felt in North America and raise some ERP eyebrows. In this research note,
you'll also learn about ...
Published:
2004-11-23
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Abstract:
IT initiatives driven within silos, where each department maintain its own project management office, inhibits the overall
cohesiveness and effectiveness of corporate strategy. This document outlines best practices to centralize and deliver a scalable
and robust project management framework strategy. (...)
Excerpt related to
information system strategy success strategy:
... The information provided in the PMBOK describes the ... the successful
execution of an enterprise PMO strategy. ... the project management key success
factors found in ...
Published:
2005-09-21
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Abstract:
Business strategy, a road map telling us how the business plans to be successful, does not guarantee success. Strategy execution
requires business processes that do what the strategy calls for--and do it well. In today's automated world, these business
processes rely on business systems. Therefore, a dir (...)
Excerpt related to
information system strategy success strategy:
... Customer information flow. ... If the manufacturer's costing system
is weak, the manufacturer may ... and smarter plus has first-rate systems supporting its strategy?
...
Published:
2004-07-31
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Abstract:
Post-implementation agility should be the goal of most companies in their enterprise resource planning (ERP) selection. However,
it is not so easy to dispel a widespread preference for the "usual suspect" ERP choices that currently stop short at post-implementation
agility. (...)
Excerpt related to
information system strategy success strategy:
Post-implementation agility should be the goal of most companies in their enterprise resource planning (ERP) selection. However,
it is not so easy...
Published:
2006-10-18
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Abstract:
Provia's international reach, attractive products and services, and highly referenceable customer base often positions it
well in the highly competitive SCE market. Provia might stand apart from its peers in the enterprise applications industry
by claiming that behind every one of its installations is a (...)
Excerpt related to
information system strategy success strategy:
Provia's international reach, attractive products and services, and highly referenceable customer base often positions
it well in the highly compe...
Published:
2003-04-10
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Abstract:
Adonix marks its strategy with two catchwords: "growth" and "independence". It has carefully assessed and added acquisitions
to broaden Adonix X3 suite's functional scope, licenses and services; and continues nurture internal development with its
own resources. (...)
Excerpt related to
information system strategy success strategy:
Adonix marks its strategy with two catchwords: "growth" and "independence". It has carefully assessed
and added acquisitions to broaden Adonix X3 ...
Published:
2005-09-20
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Abstract:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should
be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a
culture consistent with CRM can lead to a deployment strategy (...)
Excerpt related to
information system strategy success strategy:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based sy...
Published:
2004-10-22
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Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
information system strategy success strategy:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
-
Abstract:
During our recent briefing, MAPICS' executives acknowledged that almost all enterprise software companies are either "hunting"
or being "hunted". (...)
Excerpt related to
information system strategy success strategy:
... of producing and executing a strategy going forward ... connect to
various enterprise system packages ... using Sterling Commerce translator or information
broker, but ...
Published:
2004-07-21
-
Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
information system strategy success strategy:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
-
Abstract:
While not necessarily blossoming like some bigger and more visible SCE peers, Provia certainly still has its 'proven way'
to differentiate its value proposition. (...)
Excerpt related to
information system strategy success strategy:
While not necessarily blossoming like some bigger and more visible SCE peers, Provia certainly still has its 'proven way'
to differentiate its val...
Published:
2003-04-08
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Abstract:
It appears as though SAP feels confident now that its software solutions outside of its core ERP can stand on their own and
attract new customers. (...)
Excerpt related to
information system strategy success strategy:
It appears as though SAP feels confident now that its software solutions outside of its core ERP can stand on their own and
attract new customers.
Published:
2001-08-06
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Abstract:
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training and change management. (...)
Excerpt related to
information system strategy success strategy:
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training a...
Published:
2005-10-22
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Abstract:
An investment analysis focusing on enterprise resource planning (ERP) benefits frequently applies to those firms initially
justifying an ERP implementation. It can also be used to justify a 're-implementation' when the initial efforts have failed
to produce desired results. Reprinted from Maximizing You (...)
Excerpt related to
information system strategy success strategy:
An investment analysis focusing on enterprise resource planning (ERP) benefits frequently applies to those firms initially
justifying an ERP imple...
Published:
2004-02-13
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Abstract:
Deltek's founders have managed the company with great success by expanding client focus into the commercial sector during
the late 1980s. In 1991, Deltek began to configure its software for larger customers. Since 2001, a key growth strategy for
Deltek has been providing additional front-office software (...)
Excerpt related to
information system strategy success strategy:
Deltek's founders have managed the company with great success by expanding client focus into the commercial sector during
the late 1980s. In 1991,...
Published:
2004-01-09
-
Abstract:
Failing to ask "so what?" of a positioning statement can mean losing an opportunity to communicate what is really important
to the target market, and to gain some credibility. (...)
Excerpt related to
information system strategy success strategy:
Failing to ask "so what?" of a positioning statement can mean losing an opportunity to communicate what is really
important to the target market, ...
Published:
2006-02-17
-
Abstract:
Deltek's founders have managed the company with great success by expanding client focus into the commercial sector during
the late 1980s. In 1991, Deltek began to configure its software for larger customers. Since 2001, a key growth strategy for
Deltek has been providing additional front-office software (...)
Excerpt related to
information system strategy success strategy:
Deltek's founders have managed the company with great success by expanding client focus into the commercial sector during
the late 1980s. In 1991,...
Published:
2004-01-09