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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » information service provider oss


Open Platform Provider Answers Questions about the State of the Market
Rather than offering the customary opinions and analysis of major market trends beforehand and then giving the involved vendors a chance for a factual review

information service provider oss  simultaneously, that most chief information officers (CIOs) shudder at just the idea. As SOA becomes more the norm, the problem of large upgrades will likely increase. Most vendors will respond by going to smaller “service packs” and similar [products], reserving major upgrades for major shifts in architecture, technology, or functionality. As an infrastructure provider, Progress must be concerned with accommodating software upgrades and changes easily. In particular, our business application Read More...
Progress Software Revs Up to Higher RPM via Savvion - Part 2
Part 1 of this series began to analyze the recent merger of Progress Software Corp. [NASDAQ: PRGS] and Savvion Inc. With this acquisition, Progress has made a

information service provider oss  user and presents the information to the user via dashboards. Users can add new process metrics on the fly in the runtime environment to gain insight into current process execution data. Case Management Case management  is a common BPM usage pattern that requires a cross-section of BPM and  customer relationship management (CRM) . As analyzed in  my recent blog post , Savvion has delivered case management capabilities via specialized required out-of-the-box functionality. This usage pattern demands Read More...
The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

information service provider oss  Independent Service Providers , Information Service Provider , Internet Service Providers , Legal Service Provider , Manage Service Provider , Management Service Providers , Network Service Providers , Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Providers , Qualified Service Provider , Related Service Providers , Shared Service Providers , Support Service Provider , Technical Service Providers , Technology Service Provider , Telecom Service Read More...
Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of

information service provider oss  the batch transition of information between systems. Or it called for message-based brokering, where a message broker would step in and let you send data from a given transaction to another application, for close to real time processing. Or it''s now calling for what''s (confusingly) being called a brokered integration solution. With this new approach, a central integration hub is built, and all the logic that''s required to integrate applications is developed and managed within this broker''s interface Read More...
What Is Interconnect Billing?
When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect

information service provider oss  invoices. Interface should show information of invoices, sub-invoices and CDRs. The billing system should also allow the terminating partners to download their individual CDR (s) and compare them with the accounting data. Billing system should be reliable and highly secure. It should not allow anyone to intrude into the system and view/modify sensitive information. System should also be flexible enough to adopt different changes. In case of some error(s), the system should able to delete the previous Read More...
Enterprises May Be Overlooking Profits from After-sales Service
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will

information service provider oss  if supply and demand information can be integrated in real time for all points in the supply chain, right from suppliers to service centers, production units, mobile service stations, and so on. This will ensure that live information is available to make the right decisions. With a planning and forecasting system, things can be improved further, as demand and supply can be matched in the most optimal manner. Scenario in Developing Countries In developed countries, service parts management is Read More...
Stockgroup Information Systems
Stockgroup includes accountability, integrity and open communication, within its set of core values, to achieve its objectives of being a financially strong and

information service provider oss  Information Systems Stockgroup includes accountability, integrity and open communication, within its set of core values, to achieve its objectives of being a financially strong and profitable business. That''s why when it came time to replacing its CRM system to better manage accounts, schedules, sales forecasting, and marketing, Stockgroup selected Maximizer Enterprise as its CRM solution of choice - an easier to use system with a lower TCO. Read More...
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

information service provider oss  ROI of Software as a Service Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More...
Optimal Service-parts Management
Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries,

information service provider oss   Read More...
Antidot Information Search and Access Solutions
Antidot provides ready-to-use solutions for information search and access that are tailored to the specific needs of content publishers, e-merchants, and

information service provider oss  Information Search and Access Solutions Antidot provides ready-to-use solutions for information search and access that are tailored to the specific needs of content publishers, e-merchants, and business organizations. Read the brochure and see how these software solutions have enhanced the value of the vendor’s customers’ information assets and improved their operational performance. Read More...
Information Today, Inc.
Information Today, Inc. (ITI) publishes magazines, periodicals, books, and directories. ITI organizes Computers in Libraries, Streaming Media, Enterprise Search

information service provider oss  Today, Inc. Information Today, Inc. (ITI) publishes magazines, periodicals, books, and directories. ITI organizes Computers in Libraries, Streaming Media, Enterprise Search Summit, and other conferences. Read More...
Evaluating Cloud-Based ERP for Professional Service Organizations
In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs; t...

information service provider oss  Cloud-Based ERP for Professional Service Organizations Cloud computing adoption rates are sky-rocketing. And professional services organizations (PSOs) are leading the way. In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs the unique requirements of professional service automation the cloud considerations that PSOs must take into account You''ll also get the direct experience of one PSO’s evaluation Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

information service provider oss  Self-Service This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how Read More...
IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report


information service provider oss  Field Service Management: Field Service Management (FSM) Competitor Analysis Report Read More...

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