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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 information service provider cdr

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM) Software Evaluation Report

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system 

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The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

information service provider cdr  Independent Service Providers , Information Service Provider , Internet Service Providers , Legal Service Provider , Manage Service Provider , Management Service Providers , Network Service Providers , Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Providers , Qualified Service Provider , Related Service Providers , Shared Service Providers , Support Service Provider , Technical Service Providers , Technology Service Provider , Telecom Service Read More

What Is Interconnect Billing?


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information service provider cdr  invoices. Interface should show information of invoices, sub-invoices and CDRs. The billing system should also allow the terminating partners to download their individual CDR (s) and compare them with the accounting data. Billing system should be reliable and highly secure. It should not allow anyone to intrude into the system and view/modify sensitive information. System should also be flexible enough to adopt different changes. In case of some error(s), the system should able to delete the previous Read More

The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010


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information service provider cdr  Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010 This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways. Read More

Information Today, Inc.


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information service provider cdr  Today, Inc. Information Today, Inc. (ITI) publishes magazines, periodicals, books, and directories. ITI organizes Computers in Libraries, Streaming Media, Enterprise Search Summit, and other conferences. Read More

Antidot Information Factory


The software solution for data quality and data integration. Using your documents, silos in your IS and external data, AIF produces operational information that measures up to your users’ expectations. With Antidot Information Factory, create easily your data processing workflows. You manage both complexity and cost. Emerge a winner from all your data projects, from the most urgent to the most ambitious.

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Ventyx Service Suite


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information service provider cdr  Service Suite The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the world – over 100,000 mobile technicians and their dispatchers use Service Suite every day. Their ongoing feedback has enabled Ventyx to develop the most comprehensive, intuitive solution with proven functionality to increase productivity and reduce costs: Forecasting enables transparent and accurate workforce planning and the Read More

5 Key Steps to Make Field Service Profitable


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Information Builders Did It iWay


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information service provider cdr  Builders Did It iWay Information M. Reed - March 6, 2001 Event Summary Information Builders (IBI, privately held) has announced plans to spin off its middleware technology group (which develops and supports the EDA middleware product) into a new wholly owned subsidiary named iWay Software . The move is designed to allow Information Builders (IBI) to concentrate on the WebFocus and Focus business intelligence products, while allowing iWay to handle e-business integration using its suite of iWay software Read More

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information service provider cdr  that provides them with information, resources, and a method to verify that their applications and integrations, built using the NetSuite SuiteCloud Computing Platform , meet the latest NetSuite standards and best practices. The ‘Built for NetSuite'' program is designed to give NetSuite customers additional confidence that SuiteApps (such as VSM now) have been built to meet these standards.   With these high-profile relationships generating additional demand for SLM solutions, VSI’s new customer Read More

The Power of Web Self-Service


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Evaluating Cloud-Based ERP for Professional Service Organizations


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5 Must-haves in your Information Management Strategy during Challenging Times


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10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract


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information service provider cdr  the governance of their information assets and respond to the opportunities and challenges brought by the mega trends such as Big Data, the cloud, etc. Information governance already exists in most large organizations and has different, often unconnected focal points. This white paper discusses the current state of information governance and new challenges, and makes recommendations for what organizations need to do to succeed in the world of Big Data. Read More