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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » information service provider cdr


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

information service provider cdr  Independent Service Providers , Information Service Provider , Internet Service Providers , Legal Service Provider , Manage Service Provider , Management Service Providers , Network Service Providers , Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Providers , Qualified Service Provider , Related Service Providers , Shared Service Providers , Support Service Provider , Technical Service Providers , Technology Service Provider , Telecom Service Read More...
What Is Interconnect Billing?
When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect

information service provider cdr  invoices. Interface should show information of invoices, sub-invoices and CDRs. The billing system should also allow the terminating partners to download their individual CDR (s) and compare them with the accounting data. Billing system should be reliable and highly secure. It should not allow anyone to intrude into the system and view/modify sensitive information. System should also be flexible enough to adopt different changes. In case of some error(s), the system should able to delete the previous Read More...
Strategic Information Group
Strategic Information Group helps manufacturers, suppliers, OEMS and virtual manufacturers maximize business value through the application of enterprise

information service provider cdr  Information Group Strategic Information Group helps manufacturers, suppliers, OEMS and virtual manufacturers maximize business value through the application of enterprise technologies. Strategic Information Group deliver a full range of proven enterprise solutions including ERP, CRM and QMS. Strategic Information Group provides consulting, implementation, validation, training and support services to the life sciences, high-tech, industrial products, food and beverage and consumer goods Read More...
Reverse Logistics for Service
Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By

information service provider cdr  Logistics for Service Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more. Read More...
Antidot Information Factory


information service provider cdr  Information Factory Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

information service provider cdr  ITIL with SRM Service Resolution Management for the Next-generation Service Desk IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service Read More...
5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable

information service provider cdr  Key Steps to Make Field Service Profitable Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor. Read More...
Industry Analysts on Field Service Mobility Trends
P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.

information service provider cdr  Analysts on Field Service Mobility Trends Everything is mobile, and mobile is everything. In a new video from ClickSoftware, several industry analysts, including TEC''s P.J. Jakovljevic, discuss the impact of mobility on field service management. Read More...
4 Steps to Choosing the Right Device for Field Service Mobility
Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your

information service provider cdr  Steps to Choosing the Right Device for Field Service Mobility Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your organization’s technology outlook, how a customer’s perceptions of you might be affected by the device, and how the hardware features make your employees more efficient. Know the four steps to consider for choosing the right device for your field service mobility needs. Read More...
Antidot Information Factory
The software solution for data quality and data integration. Using your documents, silos in your IS and external data, AIF produces operational information

information service provider cdr  Information Factory The software solution for data quality and data integration. Using your documents, silos in your IS and external data, AIF produces operational information that measures up to your users’ expectations. With Antidot Information Factory, create easily your data processing workflows. You manage both complexity and cost. Emerge a winner from all your data projects, from the most urgent to the most ambitious. Read More...
What Good Is Information If Nobody Sees It?
Keeping detailed historical information is a great idea in theory, but how can it be merged with current data to enable split-second decisions? Two companies

information service provider cdr  Good Is Information If Nobody Sees It? What Good Is Information If Nobody Sees It? D. Geller and M. Reed - June 16, 2000 Event Summary Smith-Gardner builds and sells software products that pull together data from all of a company''s operational data channels. They recently announced a suite of products, collectively called Ecometry, which help online retailers collect and manage a wide range of customer and transaction data. The goal is to provide a single view of the customer data. Ecometry is Read More...
Information Security in Law Firms
For advocacy firms, safeguarding client information is of paramount importance. One key concern for these law firms is the presence of vulnerabilities in their

information service provider cdr  advocacy firms, safeguarding client information is of paramount importance. One key concern for these law firms is the presence of vulnerabilities in their networks due to the general lack of user awareness in information security issues. While there are a number of solutions on the market to combat threats, MicroWorld’s suite of security solutions provide highly advanced protection that businesses can rely on. Read More...
Transform Your Service Organization into a Performance-driven Leader
Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not

information service provider cdr  Your Service Organization into a Performance-driven Leader Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything Read More...
Moving to Self-Service Business Intelligence
Learn how in the Forrester report Why and How Enterprises are Moving to Self-service Business Intelligence.

information service provider cdr  time searching for the information they need than actually performing their jobs. And the problem is only getting worse. The solution isn’t more complex and expensive enterprise business intelligence (BI) solutions. Nor are user installed patchwork tools the answer —and can create operational and compliance nightmares. Getting the right information to the right people at the right time in a secure environment requires a balance of the two. But how do you find it? Learn how in the Forrester report Why Read More...
Giving Service Companies a Fast Start
But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

information service provider cdr  Service Companies a Fast Start If you''re in IT services or strategic consulting, you''re getting squeezed from all sides . Global competition is driving down margins and profits. Fixed-price contracts are pushing up project and delivery risks. And the economy''s in deep recession. You know you have to cut costs and increase operational efficiencies. But will your software allow you to do what you need to? If you''re using outdated, non-integrated software systems, the answer could be no. But, there Read More...

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