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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » independent service providers


A New Model for Evaluating Third Party Logistics Providers: Enter Service Oriented Architecture
Third-party logistic (3PL) providers are under pressure to keep costs low, expand services and capitalize on evolving supply chain management technology. As

independent service providers  compliance, such as application independent integration, business process management, and integrated systems management? Conclusion Today''s 3PL customer has different needs than in the past and must evaluate 3PL providers on new criteria, for the following reasons: Current criteria has been shortsighted, with too much emphasis on cost savings alone Logistics outsourcing decisions and evaluation of service providers need to be based on long-term, strategic factors Over time your relationship with 3PLs Read More...
How to Cope When Your Service Provider is Acquired
Challenges are aplenty when a vendor is acquired. Financial health is no longer a safe indicator to gauge a vendor''s future during this mega merger era. Knowing

independent service providers  channel partners and encouraging independent software vendors (ISV) solutions, but Oracle must become much smarter about partnering if it is to be successful, especially in the mid-market. This is Part Eight of an eight-part note. Part One detailed the event. Part Two presented the competitive response of SAP and Microsoft. Part Three detailed how competition involves infrastructure. Part Four was a reality check. Part Five discussed what Oracle gains. Part Six presented Oracle''s acquisition history. Read More...
VSI Putting Its Service Management Feelers Out
Enterprise resource planning (ERP) solution providers are beginning to recognize that manufacturing companies now view aftermarket service as a strategic

independent service providers  is a Microsoft Global independent software vendor (ISV) for manufacturing, and the Cincom Business Suite is an advanced version of Microsoft Dynamics AX designed specifically for manufacturers of highly engineered products.   In addition, Blue Horseshoe has added VSI ’s VSM solution to its supply chain solution stack for Microsoft Dynamics AX. The firm will resell the VSI solution, and team with VSI to deploy the integrated solutions to joint Microsoft Dynamics AX 2012 customers. Blue Horseshoe sells Read More...
What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

independent service providers  and hosted by an independent service provider, and that are billed on a resource usage or per user basis (which can be changed and is not a fixed monthly fee). These software components do not require any user-owned or managed infrastructure, except for Internet access. The software is supported on a virtual infrastructure platform made up of physical equipment, such as networks and servers; storage located within commercial data centers and logical applications, such as Web sites; applications; and Read More...
Differentiation through Service Excellence
With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer

independent service providers  processes among multiple outsourcers, independent contractors, and third-party service agents. The capabilities of these global networks encompass integration of spare parts planning, resource scheduling, product life-cycle management data, and other service-related information. Well- deployed networks can help reduce costs including field service and parts inventory. The emerging top agenda items for integrated service networks include the need to contain costs while ensuring high performance according Read More...
5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable

independent service providers  Key Steps to Make Field Service Profitable Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor. Read More...
The Executive Buying Guide to Employee Self-service
Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and

independent service providers  self-service,guide,HR,management Read More...
E-Business Customer Service Success at H.B. Fuller Company
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

independent service providers  Business Customer Service Success at H.B. Fuller Company Company Issue    H.B. Fuller Company is a global specialty chemicals manufacturer with annual sales in excess of $1.3 Billion. The company markets and manufactures thousands of products-including adhesives, sealants, and coatings-used in products ranging from automobiles to envelopes, and cereal boxes to satellites. H.B. Fuller sells to customers directly and through distributors in more than 100 countries. H.B. Fuller North America (HBF NA) is Read More...
Comarch Field Service Management
Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is

independent service providers  Field Service Management Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is achieved by selecting the most suitable resources for each task, as well as accounting for scheduling issues. The decision is made taking into consideration modifiable and adjustable ratings, according to a company’s unique business model. Comarch FSM helps take service management to the next level through the Read More...
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

independent service providers  Service Support Processes in Record Time To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More...
Optimal Service-parts Management
Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries,

independent service providers   Read More...
The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

independent service providers  CRM,online,Epicor,self-service,clientele,customer Read More...
Cricket''s Challenges before Oracle Taleo Cloud Service
John Moxley describes the reasons behind the company’s decision to choose Oracle Taleo Cloud Service.

independent service providers  s Challenges before Oracle Taleo Cloud Service Read More...
Service Differentiation: Your 3-Step Plan
Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with

independent service providers  Differentiation: Your 3-Step Plan Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with less, providing service more effectively, and focusing on your unique business processes to outperform your competition. Using this information, you can bring about change and continuous improvement, and differentiate your service from your competition. Read more and find out how. Read More...

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