Home
 > search for

Featured Documents related to »  independent service providers oss

ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » independent service providers oss


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

independent service providers oss  Internet Service Providers , Independent Service Providers , Information Service Provider , Internet Service Providers , Legal Service Provider , Manage Service Provider , Management Service Providers , Network Service Providers , Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Providers , Qualified Service Provider , Related Service Providers , Shared Service Providers , Support Service Provider , Technical Service Providers , Technology Service Read More...
ASP Infrastructure: The Party Has Started
On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They''ve assembled an interesting portfolio of

independent service providers oss  to provide resources for Independent Software Vendors (ISV) to certify interoperability with the Preside Managed Application Services Platform. Market Impact Depending on what bulletin board you look at, or what industry analyst you speak with, the estimates on the ASP market are in the billions. By 2003, analysts are predicting an Application Service Provider market anywhere from 4 to 20 billion. E-commerce estimates are the same, if not higher. With industry pundits forecasting green fields and Read More...
Sage ERP and CRM Portfolio Update: Clarity at Last
Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and

independent service providers oss  resellers (VARs) and 500 independent software vendor (ISV) partners. While having a hefty number of ERP solutions in its portfolio has traditionally presented an integration and positioning puzzle for Sage, it has also given the vendor the ability to cover more ground, being able to offer solutions for the lower mid-market all the way through upper mid-market enterprises, for both local and global operations (according to customer preference). Today, there are many migration paths between these products Read More...
Open Platform Provider Answers Questions about the State of the Market
Rather than offering the customary opinions and analysis of major market trends beforehand and then giving the involved vendors a chance for a factual review

independent service providers oss  Incidentally, what about partners— independent software vendors (ISVs) and value-added resellers (VARs)? Anything similar (or more impressive) on your side, with regard to the above? PS: Progress has always been a big believer in the power of ISVs and VARs. We built a company with the belief that regional and industry specialists were the best people for understanding and fulfilling individual customer needs, particularly in the mid-market. Recently, that view has come under attack from large software Read More...
Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of

independent service providers oss  the web, from both independent analysts as well as the large integrated-CRM software vendors, that integration is the Holy Grail. Why? Because companies are wary of spending two years or more trying to link disparate systems within their own companies, let alone deal with the push which is on to allow both customers on the front-end and suppliers on the back-end to see and interact with their data. What IT department in the world, short of an IBM or Microsoft (or maybe an Amazon , which had and still has Read More...
The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

independent service providers oss  CRM,online,Epicor,self-service,clientele,customer Read More...
7 Ways Service Culture Can Drive Revenue
Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service

independent service providers oss  Ways Service Culture Can Drive Revenue Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service often proves elusive. Why? Because service companies often take a tactical perspective to solving issues while ignoring cultural changes that are equally important. Know 7 ways to build a strong culture in your service business so you can achieve your business goal. Read More...
The Delivery of Enabling Software as a Service
In the context of delivering applications as a service, the enabling software layer also needs to be delivered as a service. While there are a number of

independent service providers oss  Delivery of Enabling Software as a Service In the context of delivering applications as a service, the enabling software layer also needs to be delivered as a service. While there are a number of benefits to this model, there are also concerns preventing organizations from adopting it. All things considered, however, there is evidence that delivery of software as a service is a positive step to take. Read More...
Service Parts Planning RFI/RFP Template
Planning,Service Delivery and Execution,Workforce Optimization,Logistics Transportation and Reverse Logistics,Analytics and Reporting,Utilities

independent service providers oss  Parts Planning RFI/RFP Template The Service Parts Planning RFI/RFP Template lists and describes 436 features and functions found in Service Parts Planning software solutions. This Supply Chain Management (SCM) Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your Service Parts Planning software selection projects. Features and functions included in this Supply Chain Management (SCM) Template: Planning Service Delivery and Execution Read More...
The State of Service Management
This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a

independent service providers oss  State of Service Management This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a recent survey) for 2012. It also reveals the performance benchmarks of leading service organizations, and divulges the strategic elements that contribute to best-in-class performance. Read More...
Service-now.com
PDG Group Model974

independent service providers oss   Read More...
E-Business Customer Service Success at H.B. Fuller Company
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

independent service providers oss  Business Customer Service Success at H.B. Fuller Company Company Issue    H.B. Fuller Company is a global specialty chemicals manufacturer with annual sales in excess of $1.3 Billion. The company markets and manufactures thousands of products-including adhesives, sealants, and coatings-used in products ranging from automobiles to envelopes, and cereal boxes to satellites. H.B. Fuller sells to customers directly and through distributors in more than 100 countries. H.B. Fuller North America (HBF NA) is Read More...
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

independent service providers oss  Importance and Benefits of Automatic Technician Scheduling in Field Service Operations Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling Read More...
Customer Focused Self-service: Building the Balanced Business Case
Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many

independent service providers oss  the interaction is “customer independent,” meaning that existing knowledge about the customer is not used to customize the dialog. A business case for self-service should balance the “inside-out” need of the company to lower costs with the “outside-in” realization that customers have a value that is well in excess of their most recent transaction. Technology opens doors to cut costs, lift revenue Recent improvements in self-service technology have overcome these obstacles. Using sophisticated Read More...
Service Partners
Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management

independent service providers oss  Partners Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) implementation projects. Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others