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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 ims service provider search

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM) Software Evaluation Report

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system 

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Documents related to » ims service provider search

Realizing the Potential of IMS with an IMS Charging Solution


Internet protocol multimedia subsystem (IMS) is transforming service providers’ networks by helping roll out blended voice-data-content services for wider markets. But before you implement IMS architectures to deliver more complex offerings, you need to know how IMS impacts your IT environment—and to address vital questions related to profitability and pricing, return on investment (ROI), and quality of service.

ims service provider search  the Potential of IMS with an IMS Charging Solution Internet protocol multimedia subsystem (IMS) is transforming service providers’ networks by helping roll out blended voice-data-content services for wider markets. But before you implement IMS architectures to deliver more complex offerings, you need to know how IMS impacts your IT environment—and to address vital questions related to profitability and pricing, return on investment (ROI), and quality of service. Read More

GMAC Web-Enables Legacy Data With NEON Systems Shadow Direct


GMAC is pushing for enterprise-wide web enablement of existing IT assets to support customer self-service platforms. NEON Systems’ Shadow Direct product gives them access to legacy ADABAS databases in a real-time Internet environment.

ims service provider search  CICS, especially in an IMS environment. Also, the lack of a gateway requirement is a strong competitive differentiator. Virtually all vendors in this market are going to have to develop this capability, or partner with another vendor such as NEON Systems, IBM, ETI ( Evolutionary Technologies ), or IBI ( Information Builders ) to provided it. Access to legacy data for historical information is becoming increasingly more critical, especially in areas such as customer relationship management and supply Read More

The future of voice and real-time services in mobile networks


Mobile network operators (MNOs) and over the top (OTT) providers are struggling to find services that will attract end users’ attention. MNOs need new tools in order to stay competitive, and one such tool is IMS. IMS provides a standardized framework for service delivery of real-time applications with guaranteed quality of service (QoS). Read this white paper for more information on IMS and other technologies to optimize your network.

ims service provider search  such tool is IMS. IMS provides a standardized framework for service delivery of real-time applications with guaranteed quality of service (QoS). Read this white paper for more information on IMS and other technologies to optimize your network. Read More

Three Ways ERP Can Help Manage Risk and Prevent Fraud


If enterprise resource planning (ERP) isn't properly implemented to manage risk, your organization may face loss due to fraud or other hazards. Take advantage of ERP's capacities for role-based security, on both the business and the IT sides of your processes.

ims service provider search  Security data protection,testing security,insurance security,database security monitoring,data security compliance,security compliance,security risks,application security testing,enterprise application security testing,performance audit,database monitoring,data retention,security risk assessment,security access control,operational risk Read More

The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

ims service provider search  Service Providers CDR | IMS Service Provider | IMS Service Provider List | IMS Service Provider Model | IMS Service Provider Offering | IMS Service Provider Review | IMS Service Provider Search | IMS Access Service Providers | IMS Affordable Service Providers | IMS Billing Service Providers | IMS Broadband Service Providers | IMS Business Service Providers | IMS Communications Service Providers | IMS Community Service Providers | IMS Compare Service Providers | IMS Computer Service Providers | IMS Data Read More

Innovations in Business Intelligence


Business intelligence (BI) is in the midst of a new wave of innovations. Ideas in the search space, software as a service, and real-time analytics are extending the reach of BI across the complete size spectrum of organizations. This article looks at these technologies and their impact on businesses.

ims service provider search  business intelligence,BI,Web 2.0,small to medium business,SMB market,software as a service,SaaS,operational BI,data warehouse,data marts,extract,transform,and load,ETL,online analytical processing Read More

E-mail Response Management


E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s online relationship with customers will be increasingly critical to customer satisfaction and retention. That’s why managers need new tools to manage their corporate e-mail assets and better service the e-mail customer.

ims service provider search  mail management software,email management,email analysis and response solutions,email management services,mail management solutions,email archiving,e-mail management guidelines,email list management,email management system,email management tools Read More

Microsoft’s Underlying Platform Parts for Enterprise Applications: Somewhat Explained - Part 3


Part 2 of this blog series analyzed Microsoft platform parts that are slated for shared use within the Microsoft Dynamics family of products. Particular attention was given to Microsoft SQL Server, SharePoint, and parts of Microsoft .NET Framework. What About Visualization and User Interface (UI) Technologies? However, what has somewhat intrigued me is Microsoft’s not-so-vocal touting and

ims service provider search  disconnected participants. Microsoft claims that future product releases will improve the alignment for collaboration between Groove and SharePoint . Lawson''s technology decision was likely owing to Groove’s concept of “shared workspaces” and Lawson’s view that individuals live in a space where they do most of their work.  For example, a manager really lives in Microsoft Outlook, and should be able to do all his/her work from there.  An accountant lives in Microsoft Excel and should Read More

InfiniteKM: Knowledge Management for Sales Channels and Contact Centers


InfiniteKM, a cloud (and on-premise)-based sales and service enablement platform, helps organizations’ sales channels and contact centers run smoothly and optimally. The platform has been developed by Infinite Media, and has evolved over the 15 years of experience the vendor has amassed working with some of the best-known brands in the world, such as Xerox, GE Mabe, ScotiaBank, John Hancock

ims service provider search  was ineffective. The system aims to solve major business problems in the following ways: Fix inconsistent data (pricing, outdated materials, policies, legal, etc.) Speed onboarding processes Connect sales, marketing, and support to incentives Companies that have already invested in MS SharePoint can choose to enhance their existing implementation with Infinite KM or replace it. There are a number of alternate learning management solutions in the industry such as Saba and Learn.com, yet the key Read More

Falcon Aviation Selects Ramco


Ramco Systems continues to make major forays in the Middle East. The Middle East and Africa is the third largest market for Ramco after India and the United States, accounting for 23 percent of the overall revenue in fiscal 2013-14. Ramco has announced its 65th aviation customer—the Middle East-based Falcon Aviation Services.

ims service provider search  industry watch, ramco, cloud erp, eam, mro, erp, aviation, enterprise asset management Read More

Specialty Chemicals Manufacturer Selects DEACOM ERP


FORREST Technical Coatings, a manufacturer of high-performance liquid and powder coatings, selects DEACOM ERP—a single-system model specifically designed for process manufacturers. Get all the details in P.J.’s post.

ims service provider search  industry watch, deacom, erp, deacom erp, process manufacturing, process erp Read More

IBM to Extend Analytics Portfolio by Acquiring Vivisimo


IBM has announced a definitive agreement to acquire Vivisimo, a provider of federated data discovery and navigation solutions. This acquisition will enable IBM to reinforce its offering in the enterprise search and data discovery spaces. Just as Oracle has Endeca, now Big Blue will count on Vivisimo to perform advanced enterprise search and data discovery tasks as part of its

ims service provider search   Read More

Going from Good to Great


Creating a great Website depends on strategy, and the investment of time and energy in continuous improvement. Learn how techniques like search engine marketing and search engine optimization (SEM and SEO), maximizing lead generation, increasing conversions, improving customer service, and engaging target audiences can take your Website from good to great—and help you maximize return on investment (ROI).

ims service provider search  continuous improvement. This whitepaper aims to provide advice for organisations seeking to push their websites from good to great. 1. Search Engine Marketing Search engine marketing (SEM) is a particularly useful technique for building brand awareness and driving site traffic. SEM seeks to promote websites by increasing their visibility in search engine result pages (SERPs) through search engine optimisation (SEO) and the use of paid placement, contextual advertising, and paid inclusion. Google Adwords Read More

Improving and Expanding: The Road Ahead for a Drop-ship Facilitator


CommerceHub may be destined for leadership in collaborative planning, forecasting, and replenishment; trade promotions; new product design and introduction; sourcing and procurement; and so on. But given its current size and low global brand recognition, it is not there yet.

ims service provider search  launch of PRM, CommerceHub claims that its retailer customers should gain a holistic view of existing partner relationships, and improve their ability to establish new trading connections, allowing them to manage and grow their extended supply chains more efficiently. Retailers should gain invaluable insight into their supply chain networks through reports and scorecards that will provide a performance snapshot for individual partners, groups of partners, and even the entire supply chain. Additionally, Read More