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Documents related to » ims independent service providers


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

IMS INDEPENDENT SERVICE PROVIDERS: Service Productization Service Productization Source: Epicor Document Type: White Paper Description: Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with
5/16/2005 12:00:00 AM

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

IMS INDEPENDENT SERVICE PROVIDERS:
8/3/2009 3:20:00 PM

Privacy Challenges for Data Providers
Ensuring the quality, accuracy, and security of customer data has never been more important than it is today. The growing potential for privacy breaches and tighter compliance regulations have created unique challenges and responsibilities for many data providers. Here we discuss some of the key privacy issues surrounding data management, and how partnering with a provider of master data management (MDM) software can help.

IMS INDEPENDENT SERVICE PROVIDERS:
11/20/2007 3:55:00 PM

Magic Quadrant for B2B Gateway Providers
Magic Quadrant for B2B Gateway Providers. Download Free IT Analysis Reports Linked To B2B Gateway Providers. Business-to-business (B2B) gateway solutions have matured to the point where they can support a wide range of projects. However, there are still functional differences—including product maturity, service-oriented architecture (SOA) enablement, architectural coherence, and community management—among competing solutions. Find out who the leaders, challengers, visionaries, and niche players are in the B2B gateway market.

IMS INDEPENDENT SERVICE PROVIDERS: guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. ® 2008 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy,
11/4/2008 10:50:00 AM

Plateau as a Service for Talent Management » The TEC Blog
integration with vendors like iCIMS . Additionally, Plateau recently launched a platform as a service (PaaS), which not only allows users to manage securities and customize the software, but also to build extensions to enhance existing functionality. Future plans include an application exchange online marketplace where users can create and share widgets and tools. How is Plateau Talent Management Suite (TMS) Different? The first major thing that differentiates Plateau from other talent management vendors

IMS INDEPENDENT SERVICE PROVIDERS: CaaS, compensation, CRM, HCM, hr, iCims, iContent, lms, paas, performance management, Plateau, platform, SaaS, social, SuccessFactors, succession planning, Talent Gateway, talent management, taleo, TMS, web 2.0, XaaS, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
30-07-2010

Software as a Service: Not without Caveats
Software-as-a-service solutions often cannot provide that final twenty percent or so that differentiates a company from its competitors. Of major concern is whether off-premise applications can support complex, global organizations on a constant basis and on strict service level agreements.

IMS INDEPENDENT SERVICE PROVIDERS: SaaS, software as a service, SaaS deployment, sales force automation, SFA, customer relationship management, CRM, supply chain management, SCM, enterprise resource planning, ERP, on-premise applications, on demand hosted software, Salesforce.com, information technology, IT, multi-tenant architecture, Apex, application programming interface, API, AppExchange partnering platform, third-party applications, global distribution network.
1/12/2007

ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

IMS INDEPENDENT SERVICE PROVIDERS: itil implementation, service and support conditions, itil implementation plan, itil implementation roadmap, itil implementation project, itil implementation guide, itil implementation plan template, itil implementation strategy, itil implementation project plan, itil implementation steps, itil implementation templates, itil implementation checklist, benefits of itil implementation, itil implementation approach.
1/28/2011 3:41:00 PM

Ten Secrets to Successful Customer Service
Customers are your company’s most precious resource. Consistent service is a must, no matter what your volume of inquiries. That’s why it’s so important to provide great customer service. Companies that provide a superlative service experience keep their customers satisfied and loyal. And that’s a significant competitive advantage. But what are the secrets to accomplishing this and generating bottom-line benefits?

IMS INDEPENDENT SERVICE PROVIDERS:
4/3/2006 2:33:00 PM

Digital Business Service Providers Series: Market Overview
Today’s Digital Business Service Provider (DBSP) market is a complex of interrelated services and provider capabilities. This article traces the history of the service providers, and explains how each arose at points when markets developed around particular core technologies. The historical evidence suggests something about future planning for new technologies and developments.

IMS INDEPENDENT SERVICE PROVIDERS:
12/13/2000

Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

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10/5/2010 9:01:00 AM

What In-home Service Providers Need to Know About Screening Their Field Employees
Armed with the information provided in this white paper from HireRight about the risks of inadequate employee vetting and the benefits provided by background screenings, in-home service companies can take steps to better ensure the safety of their customers, employees, and property. Background screening—in partnership with a trustworthy background check agency—is a solid investment in your company’s success. Read more.

IMS INDEPENDENT SERVICE PROVIDERS: What In-home Service Providers Need to Know About Screening Their Field Employees What In-home Service Providers Need to Know About Screening Their Field Employees Source: HireRight, Inc. Document Type: White Paper Description: Armed with the information provided in this white paper from HireRight about the risks of inadequate employee vetting and the benefits provided by background screenings, in-home service companies can take steps to better ensure the safety of their customers, employees, and
12/13/2011 3:20:00 PM


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