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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » ims broadband service providers


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

ims broadband service providers  Billing Service Providers | IMS Broadband Service Providers | IMS Business Service Providers | IMS Communications Service Providers | IMS Community Service Providers | IMS Compare Service Providers | IMS Computer Service Providers | IMS Data Service Providers | IMS DSL Service Providers | IMS Expert Service Providers | IMS External Service Provider | IMS Find Service Providers | IMS High Speed Internet Service Providers | IMS Independent Service Providers | IMS Information Service Provider | IMS Internet Read More
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

ims broadband service providers  a mockery of most claims of deep savings vs. traditional telephony, unless, of course, users are willing to abandon most features of traditional telephony, which is hardly a fair comparison, and use the nearly free PC-based systems. Although the savings of VoIP circa 2007 are substantial compared with the cost of traditional telephony circa 1995, VoIP today often demands a premium as older, depreciated gear with a service life in the range of two decades is replaced with an unknown or 18-month to 5-year Read More
Software as a Service: A Cheaper, Faster Way to Access Applications
The dismal economy hasn''t been bad news for all segments of the IT industry. The market for applications delivered in a software-as-a-service (SaaS) model is

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Oracle Announces New Release of RightNow CX Cloud Service
Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service. The release allows organizations to engage customers via

ims broadband service providers   Read More
Epicor for Service Enterprises
Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every

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IT Service Management-A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service

ims broadband service providers   Read More
Evaluating Cloud-Based ERP for Professional Service Organizations
In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs; t...

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Oracle Fusion Financials Cloud Service
Find out about Oracle Fusion Financials Cloud Service, a complete and integrated financial management solution with automated financial processing, effective

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NetSuite SRP—Catering to Both Service and Product Companies
At SuiteWorld 2014, NetSuite announced its new services resource planning (SRP) solution, which addresses all the needs of both services- and product- based

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Service-now.com
PDG Group Model974

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A Guide to ERP for Service Organizations
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In

ims broadband service providers   Read More
ViryaNet G4 Is Now a TEC Certified Field Service Management Solution
Technology Evaluation Centers (TEC) is pleased to announce that ViryaNet G4 is now a field service management (FSM) certified solution. ViryaNet G4 is a field

ims broadband service providers  ViryaNet G4, ViryaNet, field service management, FSM, TEC certification, TEC certified, field service, work order, work order management Read More
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

ims broadband service providers  customer relationship management,CRM,call center solutions,knowledge management,KM,service resolution management,SRM,customer service,support and service,product specifications,technical support,billing questions,pricing and policy information,automated response system,contact channel Read More
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

ims broadband service providers  customer relationship management,CRM,customer-facing processes,complete customer profile,customer-serving institutions,call centers,service resolution management,SRM,customer experience,National Do Not Call Registry,service firms,customer service processes,customer satisfaction,human resources,contact center agents Read More

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