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Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » ims billing service providers


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

ims billing service providers  Affordable Service Providers | IMS Billing Service Providers | IMS Broadband Service Providers | IMS Business Service Providers | IMS Communications Service Providers | IMS Community Service Providers | IMS Compare Service Providers | IMS Computer Service Providers | IMS Data Service Providers | IMS DSL Service Providers | IMS Expert Service Providers | IMS External Service Provider | IMS Find Service Providers | IMS High Speed Internet Service Providers | IMS Independent Service Providers | IMS Read More...
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

ims billing service providers  a mockery of most claims of deep savings vs. traditional telephony, unless, of course, users are willing to abandon most features of traditional telephony, which is hardly a fair comparison, and use the nearly free PC-based systems. Although the savings of VoIP circa 2007 are substantial compared with the cost of traditional telephony circa 1995, VoIP today often demands a premium as older, depreciated gear with a service life in the range of two decades is replaced with an unknown or 18-month to 5-year Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

ims billing service providers  the Call Center with Service Resolution Management Processes Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). For more background, please see Integrating Read More...
4 Steps to Choosing the Right Device for Field Service Mobility
Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your

ims billing service providers  field service mobility,field service mobile device,mobile devices for field service organizations,field service mobile device considerations,field service mobile device purchasing,IFS,IFS Applications Read More...
Self Service Business Intelligence
Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical

ims billing service providers  Ziff Davis,Ziff Davis white paper,self service BI,self service business intelligence,data repository Read More...
The Evolution of Enterprise Resource Planning Includes Service Industries
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services

ims billing service providers  ERP,ERP for services,enterprise resource planning,service industry,best-of-breed service applications,project-oriented organizations,professional services automation,PSA,operational functionality,transactional functionality Read More...
Service Partners
Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management

ims billing service providers  ERP, CRM, SCM, business consulting Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

ims billing service providers  web,information,benefits,Surado,customer,service Read More...
Enterprises May Be Overlooking Profits from After-sales Service
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will

ims billing service providers  After-sales service,after-sales profit margins,spare parts management,enterprise service management,service parts,service parts cost,service parts pricing model,supply chain management,SCM,manufacturing industry,revenue enhancement,parts optimization,inventory cost reduction Read More...
Application Outsourcing Service
Damco provides a wide variety of solutions and services to its customers, including: bespoke application development, maintenance, and support

ims billing service providers   Read More...
Case Study: Electrolux Brazil Chooses ServiceMax to Improve Field Service Operations
Electrolux Brazil was using multiple systems for managing partners and service operations, which translated to loss of information, lower than desired customer

ims billing service providers  field serive software,FSM software,field service operations,field service efficiency,ServiceMax,Electrolux Read More...
5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable

ims billing service providers  field service software,profitable field service,FSM,FSM software,field service scheduling,field service mobility,mobile FSM software,ServiceMax,field service operations Read More...
Service Parts Planning RFI/RFP Template
Planning,Service Delivery and Execution,Workforce Optimization,Logistics Transportation and Reverse Logistics,Analytics and Reporting,Utilities

ims billing service providers   Read More...
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

ims billing service providers  service technician scheduling,field service scheduling,automatic technician scheduling,dyanmic field service scheduling,dynamic scheduling engine,dynamic field service scheduling engine,dynamic field service scheduling Read More...

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