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Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » improving event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

improving event resolution  Top 10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate Read More...
Improving Intercompany Reconciliation for a Faster Close: Driving Financial Excellence
Are you moving beyond the need to comply with legislation like the Sarbanes-Oxley Act (SOX), to focus instead on driving sustainability and control in your

improving event resolution  from the process, thus improving the accuracy of reported figures as well. The bottleneck slowing down the reporting process is the time taken at headquarters to participate in the reconciliation process. If reporting units could deal directly with one another in a peer-to-peer fashion, this obstacle would be eliminated, and the intercompany process would fall away from the close''s critical path. Such an achievement would free central finance staff from time spent on non-value-added tasks, enabling far Read More...
The Wizardry of Business Process Management: Part 5
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

improving event resolution  effectively and consistently, thus improving their conformance, compliance, throughput, and ability to deliver. Enterprises could also empower their workforce by integrating people and their roles, and by customizing individuals’ work styles and decision-making. Astute BPM suites that focus on manufacturing could enable companies to close the loop on production process improvement, digitize good manufacturing practice (GMP ) tasks, standard operating procedures (SOPs ) and work instructions, take Read More...
Improving Business Efficiency with Digital Dashboards
As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service

improving event resolution  Business Efficiency with Digital Dashboards The Business Value of Business Service Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Compuware Acquires Proxima Technology. In January 2007, Compuware acquired Proxima Technology. Demonstrating the business value of IT services and investments to appropriate stakeholders can be a difficult task for IT operation leaders. The misalignment between IT and the business makes Read More...
Supply Chain Network Visibility and Analytics
The complexity of the global economy is a powerful motivation for companies to look for new ways to increase efficiency and productivity. That’s why companies

improving event resolution  to truly real-time information, improving on the capabilities of bar code technology with automated identification. While supply chains are now much more adaptive through new event management solutions, as data still comes from electronic data interchange (EDI) feeds or from business partners´ systems, these solutions fall short of the potential of RFID and would more accurately be described as almost real time. When RFID tags are attached to products, boxes, and pallets, the items can be followed Read More...
A Road Map to Better Data-driven Decisions: Straightforward Directions for Improving Tactical and Strategic Decision Making
Small or midsize businesses need powerful yet affordable analytics, business intelligence (BI), and mobile functionality— to get the information required for

improving event resolution  Decisions: Straightforward Directions for Improving Tactical and Strategic Decision Making Small or midsize businesses need powerful yet affordable analytics, business intelligence (BI), and mobile functionality— to get the information required for making better business decisions. You need trustworthy data from your enterprise resource planning (ERP) system, to derive insights and deliver information when and where your employees need it. For a road map for better data­driven decisions, read this Read More...
Improving CRM Investments: Optimizing the Customer Life Cycle with Intelligent Marketing Automation
Building customer relationships requires six key elements to be in place and working together to maximize your customer relationship management (CRM) investment

improving event resolution  CRM Investments: Optimizing the Customer Life Cycle with Intelligent Marketing Automation Building customer relationships requires six key elements to be in place and working together to maximize your customer relationship management (CRM) investment. Because these strategies are synergistic, one missing piece can have an impact on the effectiveness of the other parts. Find out about the six components that can lead you to having—and using—a profitable CRM system that includes a marketing Read More...
Event: TEC''s Jorge García to Speak at Salon BI Montreal
TEC''s business intelligence analyst, Jorge García, will be presenting at Salon BI 2012 at the Palais des congrès de Montréal, this Tuesday, November 6 (9:35 am)

improving event resolution   Read More...
Measuring and Improving Employee Competencies to Increase Performance and Customer Satisfaction
Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships

improving event resolution  and Improving Employee Competencies to Increase Performance and Customer Satisfaction Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships, needed to identify workforce strengths and weaknesses and build specialized e-learning for new hires, etc. It turned to SumTotal Learning Management to assess talent and deliver highly targeted blended learning to increase employee competencies. Read Read More...
SAP Coming to Your Next Sports and Entertainment Event
SAP has announced plans to acquire Ticket-Web GmbH @ Co. KG, a provider of ticketing solutions and niche customer relationship management (CRM) software for

improving event resolution  Coming to Your Next Sports and Entertainment Event SAP has announced plans to acquire Ticket-Web GmbH & Co. KG , a provider of ticketing solutions and niche customer relationship management (CRM) software for sports and entertainment promoters. Ticket-Web employees will become part of SAP, and the deal is expected to close during the second quarter of 2013. The move is expected to pave the way for SAP to offer enhanced solutions to help promoters, venues, and teams market events over the Internet and Read More...
A New Prescription for Improving Global Labeling and Packaging Operations
In the life sciences industry, marketing operations (in particular the packaging, labeling, and final steps of new product development) remain virtually

improving event resolution  New Prescription for Improving Global Labeling and Packaging Operations In the life sciences industry, marketing operations (in particular the packaging, labeling, and final steps of new product development) remain virtually untouched by the computerized systems integration pervading the rest of the sector. However, cost-effective approaches do exist for digital workflow and asset management software and services, and can provide you with a wealth of cost savings and operations efficiencies. Read More...
A Data-Driven Approach: Improving Outcomes and Financial Performance
This white paper discusses ways of using a patient data superset strategy of expanded medical data accuracy, comprehensiveness, granularity, and accessibility

improving event resolution  Data-Driven Approach: Improving Outcomes and Financial Performance This white paper discusses ways of using a patient data superset strategy of expanded medical data accuracy, comprehensiveness, granularity, and accessibility to drive real improvements in patient care management, use, and financial performance. Read More...
Five Steps to Improving Business Performance Through Customer Intimacy
Customer intimacy has become an essential driver for company success. In this white paper from IBM Business Analytics, you’ll learn how customer intimacy can be

improving event resolution  Steps to Improving Business Performance Through Customer Intimacy Customer intimacy has become an essential driver for company success. In this white paper from IBM Business Analytics, you’ll learn how customer intimacy can be implemented at your organization in five practical steps. Read More...
Best Practices for Improving Performance in Your Contact Center
In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact

improving event resolution  Practices for Improving Performance in Your Contact Center In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance. Read More...
Improving Management Effectiveness in Midsize Companies: Better Performance Is within Reach
Performance improvements require companies to resolve challenges by addressing the issues related to people, processes, information, and technology. However

improving event resolution  Management Effectiveness in Midsize Companies: Better Performance Is within Reach Performance improvements require companies to resolve challenges by addressing the issues related to people, processes, information, and technology. However, most midsize companies don’t effectively use available IT resources, and they don’t get the right information soon enough. Find out how you can take advantage of IT to achieve greater efficiency and effectiveness, particularly in your finance department. Read More...

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