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Software Functionality Revealed in Detail
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 improving event resolution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » improving event resolution

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

improving event resolution  Top 10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate Read More

Improving Intercompany Reconciliation for a Faster Close: Driving Financial Excellence


Are you moving beyond the need to comply with legislation like the Sarbanes-Oxley Act (SOX), to focus instead on driving sustainability and control in your processes? Do you have an initiative to support the fast close—or does your ability to complete your accounting cycles and close your books need a boost? Learn about technology and a methodology that can help you deal with the intercompany reconciliation challenge.

improving event resolution  from the process, thus improving the accuracy of reported figures as well. The bottleneck slowing down the reporting process is the time taken at headquarters to participate in the reconciliation process. If reporting units could deal directly with one another in a peer-to-peer fashion, this obstacle would be eliminated, and the intercompany process would fall away from the close''s critical path. Such an achievement would free central finance staff from time spent on non-value-added tasks, enabling far Read More

The Wizardry of Business Process Management: Part 5


Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2, Part 3, and Part 4 then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients. Pega is one of the leading vendors in the

improving event resolution  effectively and consistently, thus improving their conformance, compliance, throughput, and ability to deliver. Enterprises could also empower their workforce by integrating people and their roles, and by customizing individuals’ work styles and decision-making. Astute BPM suites that focus on manufacturing could enable companies to close the loop on production process improvement, digitize good manufacturing practice (GMP ) tasks, standard operating procedures (SOPs ) and work instructions, take Read More

Supply Chain Network Visibility and Analytics


The complexity of the global economy is a powerful motivation for companies to look for new ways to increase efficiency and productivity. That’s why companies must have the ability to transform information into meaningful, accurate insights. Most importantly, these insights must be systematically interconnected, to align business strategy with tactics through a seamless integration of analytical, transactional, and collaborative processes.

improving event resolution  to truly real-time information, improving on the capabilities of bar code technology with automated identification. While supply chains are now much more adaptive through new event management solutions, as data still comes from electronic data interchange (EDI) feeds or from business partners´ systems, these solutions fall short of the potential of RFID and would more accurately be described as almost real time. When RFID tags are attached to products, boxes, and pallets, the items can be followed Read More

Improving Business Efficiency with Digital Dashboards


As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service management does this and achieves the IT alignment with the business necessary to ensure service improvement activities are prioritized with business objectives. Business service management applies the adage that if you improve IT, you improve the business. This paper presents an overview of business service management concepts and describes how Proxima Centauri provides a solution for this. It also describes how Six Sigma can be used as an underlying quality improvement process to eliminate the associated costs of poor quality.

improving event resolution  Business Efficiency with Digital Dashboards The Business Value of Business Service Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Compuware Acquires Proxima Technology. In January 2007, Compuware acquired Proxima Technology. Demonstrating the business value of IT services and investments to appropriate stakeholders can be a difficult task for IT operation leaders. The misalignment between IT and the business makes Read More

Improving Sales Pipeline Performance through Enhanced Visibility: Leveraging Analytics to Focus on the Right Opportunities


The consequences of fleeting customer attention—as companies with complex sales cycles know only too well—include lengthening sales cycles, stalled opportunities, and quarters that bring unpleasant surprises. The easy answer is to spend more time with your customers. But a better answer is having more comprehensive visibility into the sales pipeline and a complete understanding of the end-to-end sales process. Learn more.

improving event resolution  SAP Resources Related to Improving Sales Pipeline Performance : Sales Tunnel (Wikipedia) Improving Sales Pipeline Performance through Enhanced Visibility: Leveraging Analytics to Focus on the Right Opportunities Sales Pipeline is also known as : Sales Pipeline , Sales Pipeline Management , Track & Forecast Sales , Track Your Sales , Manage Your Pipeline , Eazydashboard Pipeline , Sales Pipeline Analysis , Sales Tunnel , Sales Pipeline Info , Sales Pipeline Stages , Sales Pipeline Software , Sales Lead Read More

Automation, Integration, and Consolidation Drive down Costs While Improving Global Delivery


Research has shown that top performing organizations are using core Human Resources (HR) technologies to manage costs, ensure compliance, and automate processes to free up HR resources to focus on strategic business priorities. This research brief from the Aberdeen Group looks at how these organizations are using SAP solutions to address their cost containment, compliance, and automation needs.

improving event resolution  Drive down Costs While Improving Global Delivery Research has shown that top performing organizations are using core Human Resources (HR) technologies to manage costs, ensure compliance, and automate processes to free up HR resources to focus on strategic business priorities. This research brief from the Aberdeen Group looks at how these organizations are using SAP solutions to address their cost containment, compliance, and automation needs. Read More

Measuring and Improving Employee Competencies to Increase Performance and Customer Satisfaction


Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships, needed to identify workforce strengths and weaknesses and build specialized e-learning for new hires, etc. It turned to SumTotal Learning Management to assess talent and deliver highly targeted blended learning to increase employee competencies. Read the case study.

improving event resolution  and Improving Employee Competencies to Increase Performance and Customer Satisfaction Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships, needed to identify workforce strengths and weaknesses and build specialized e-learning for new hires, etc. It turned to SumTotal Learning Management to assess talent and deliver highly targeted blended learning to increase employee competencies. Read Read More

Improving Supply-Chain Resilience with webSCOR.com


This paper presents a case study from HP's Inkjet Supplies Business. It demonstrates how the combination of optimization and SCOR-based dynamic simulation effectively drives the critical supply chain design and policy decisions that improve overall supply chain resilience.

improving event resolution  Supply-Chain Resilience with webSCOR.com This paper presents a case study from HP''s Inkjet Supplies Business. It demonstrates how the combination of optimization and SCOR-based dynamic simulation effectively drives the critical supply chain design and policy decisions that improve overall supply chain resilience. Read More

Improving Profitability through Better Human Capital Management


Human capital costs account for at least half of the variable costs within a company. Yet this cost center is typically managed with less fiscal discipline, fewer business intelligence metrics, and more compromise than the more traditionally valued business aspects such as development and infrastructure.

Human capital management (HCM) needs best practices just like the other aspects of your business—a high turnover increases costs for training and knowledge transfer, while too many disengaged employees means a loss of profits from your bottom line.

This paper looks at how having a single, integrated, and comprehensive talent management solution can help manage all aspects of the employment lifecycle and aid in the management of human capital costs. Included here are case studies of five organizations that have used comprehensive talent management solutions and experienced good results, including increases in sales per employee and higher profits per employee.

The organizations discussed include a large restaurant chain, a restaurant supplier, an automotive services chain, a food retailer, and a bank holding company. Read on for real-life examples of successful human capital cost reduction through best practices brought about by HCM software solutions, such as streamlined processes, higher accuracy, and improved cost and time savings.

improving event resolution  Profitability through Better Human Capital Management Human capital costs account for at least half of the variable costs within a company. Yet this cost center is typically managed with less fiscal discipline, fewer business intelligence metrics, and more compromise than the more traditionally valued business aspects such as development and infrastructure. Human capital management (HCM) needs best practices just like the other aspects of your business—a high turnover increases costs for Read More

Improving CRM Investments: Optimizing the Customer Life Cycle with Intelligent Marketing Automation


Building customer relationships requires six key elements to be in place and working together to maximize your customer relationship management (CRM) investment. Because these strategies are synergistic, one missing piece can have an impact on the effectiveness of the other parts. Find out about the six components that can lead you to having—and using—a profitable CRM system that includes a marketing automation solution.

improving event resolution  CRM Investments: Optimizing the Customer Life Cycle with Intelligent Marketing Automation Building customer relationships requires six key elements to be in place and working together to maximize your customer relationship management (CRM) investment. Because these strategies are synergistic, one missing piece can have an impact on the effectiveness of the other parts. Find out about the six components that can lead you to having—and using—a profitable CRM system that includes a marketing Read More

Improving Business Operation Performance with Innovations


The job of business operations is to optimize assets under financial constraints, meeting customer requirements, and supported by relevant technology. Applying technology innovation is critical to achieving optimization across a range of business operations functions. Read this white paper from IDC and see how analytics and other technological innovations are helping organizations improve their business performance.

improving event resolution  Business Operation Performance with Innovations The job of business operations is to optimize assets under financial constraints, meeting customer requirements, and supported by relevant technology. Applying technology innovation is critical to achieving optimization across a range of business operations functions. Read this white paper from IDC and see how analytics and other technological innovations are helping organizations improve their business performance. Read More

The Retail Industry: Improving Supply Chain Efficiency Through Vendor Compliance - An Andersen Point Of View


The arrival of the new economy has brought significant changes to the existing business landscape. In particular, the retail industry is quickly learning the value of developing strategic working relationships with vendor partners to improve supply chain efficiency.

improving event resolution  Retail Industry: Improving Supply Chain Efficiency Through Vendor Compliance - An Andersen Point Of View Introduction    The arrival of the new economy has brought significant changes to the existing business landscape. In particular, the retail industry is quickly learning the value of developing strategic working relationships with vendor partners to improve supply chain efficiency. Without these collaborative efforts, retailers will have difficulty achieving strategic goals that rely upon the Read More

Improving Customer Relationships: An Integrated Approach


It’s a simple idea: get a better understanding of your customers’ wants and needs, deliver on their expectations, and your revenue will increase. But more than 40 percent of companies surveyed do not have a formal customer relationship management (CRM) strategy in place. And those that have one still struggle with CRM at nearly every stage. Learn more about areas where you can improve your own CRM system strategy.

improving event resolution  SAP Resources Related to Improving Customer Relationships : Customer Relationship Management (CRM) (Wikipedia) Improving Customer Relationships: An Integrated Approach Customer Relationships is also known as : Customer Relationships , Get Info on Customer Relationships , Improving Customer Relationships , Manage Customer Accounts , Customer Relationship MGT , Customer Relationship Management , Maintaining Customer Relationships , Solutions for Customer Relationship , Complete Customer Relationship , Read More