Home
 > search for

Featured Documents related to » improving event resolution mis



ad
Get Free ERP Systems Comparisons Now

Find the best ERP software solution for your business!

Use the software selection tool employed by IT professionals in thousands of selection projects per year. FREE software comparisons based on your organization's unique needsquickly and easily!
Register to access your free comparison reports and more!

Country:

 Security code
Already have a TEC account? Sign in here.

Documents related to » improving event resolution mis


Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog
Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts

IMPROVING EVENT RESOLUTION MIS: Accounting, customer experience, ERP, joe langner, Sage, sage businesscare, sage north america, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-02-2013

Improving Human Performance by Identifying the Gaps
Mariano Bernárdez, expert in performance improvement, was interviewed in Buenos Aires (Argentina) by Learning Review's Verónica Inoue. Inoue asked Bernardez about his new book, Tecnología del Desempeño Humano (Human Performance Technology), and how this issue affects the Latin-American market.

IMPROVING EVENT RESOLUTION MIS: Improving Human Performance by Identifying the Gaps Improving Human Performance by Identifying the Gaps Verónica Inoue - July 16, 2007 Read Comments Improving Human Performance by Identifying the Gaps Featured Author - Vernica Inoue Verónica Inoue: Why is the human performance technology (HPT) model being implemented in companies in the United States and other developed countries, but not in organizations in Latin America and Spain? Mariano Bernádez : Methodology and practice are two very different
7/16/2007

Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

IMPROVING EVENT RESOLUTION MIS: cost of support while improving the quality of the service delivered to users. In the early 2000s, Forrester Research reported that it costs, in US dollars, about $33.00 to handle a customer inquiry by telephone, $10.00 to handle it by e-mail, and about $1.00 to deal with the question through an online self-service system. Furthermore, by 2010, Gartner projects that self-service interactions will account for 58 percent of all service interactions, up from 35 percent in 2005. Thus, the goal of
12/12/2007

Improving Regulatory Compliance with Encryption
As a bedrock element of any sound corporate data protection strategy, encryption protects valuable company data, whether it is at rest, in transit, or in use. Advanced encryption algorithms coupled with faster processors now make it possible to transparently encrypt and decrypt entire drive volumes, massive amounts of data on storage area networks (SANs), and other large-volume data stores.

IMPROVING EVENT RESOLUTION MIS: Improving Regulatory Compliance with Encryption Improving Regulatory Compliance with Encryption Source: Utimaco Safeware Document Type: White Paper Description: As a bedrock element of any sound corporate data protection strategy, encryption protects valuable company data, whether it is at rest, in transit, or in use. Advanced encryption algorithms coupled with faster processors now make it possible to transparently encrypt and decrypt entire drive volumes, massive amounts of data on storage area networks
4/12/2007 11:15:00 AM

Business Intelligence: A Guide for Midsize Companies — Improving Your Company’s Efficiency and Effectiveness, No Matter Its Size
Your company’s focus has been on streamlining operations, acquiring customers, increasing revenues and profitability, and outpacing the competition, instead of analyzing what’s going on and planning for the future. Further, you need to know where to concentrate your efforts. This white paper offers guidance on how to improve the efficiency and effectiveness of your company with business intelligence.

IMPROVING EVENT RESOLUTION MIS: for Midsize Companies — Improving Your Company’s Efficiency and Effectiveness, No Matter Its Size Business Intelligence: A Guide for Midsize Companies — Improving Your Company’s Efficiency and Effectiveness, No Matter Its Size Source: SAP Document Type: White Paper Description: Your company’s focus has been on streamlining operations, acquiring customers, increasing revenues and profitability, and outpacing the competition, instead of analyzing what’s going on and planning for the future.
3/8/2011 11:11:00 AM

Improving Backup Performance with Defragmentation
As organizational storage allocation requirements multiply, the time required to back up file-based data also continues to increase. While software vendors continue making advancements in technology to speed up the disk fragmentation process, it continues to remain an issue—one that needs to be addressed at the file system level. Defragmenting the hard drive volume prior to performing the backup may be the answer.

IMPROVING EVENT RESOLUTION MIS: Improving Backup Performance with Defragmentation Improving Backup Performance with Defragmentation Source: Diskeeper Corporation Document Type: White Paper Description: As organizational storage allocation requirements multiply, the time required to back up file-based data also continues to increase. While software vendors continue making advancements in technology to speed up the disk fragmentation process, it continues to remain an issue—one that needs to be addressed at the file system level.
5/29/2007 3:02:00 PM

A Road Map to Better Data-driven Decisions: Straightforward Directions for Improving Tactical and Strategic Decision Making
Small or midsize businesses need powerful yet affordable analytics, business intelligence (BI), and mobile functionality— to get the information required for making better business decisions. You need trustworthy data from your enterprise resource planning (ERP) system, to derive insights and deliver information when and where your employees need it. For a road map for better data­driven decisions, read this report.

IMPROVING EVENT RESOLUTION MIS: Decisions: Straightforward Directions for Improving Tactical and Strategic Decision Making A Road Map to Better Data-driven Decisions: Straightforward Directions for Improving Tactical and Strategic Decision Making Source: MindShare Document Type: White Paper Description: Small or midsize businesses need powerful yet affordable analytics, business intelligence (BI), and mobile functionality— to get the information required for making better business decisions. You need trustworthy data from your
2/15/2013 1:53:00 PM

Event: TEC s Aleksey Osintsev to Speak at Glovia Event » The TEC Blog
Event: TEC s Aleksey Osintsev to Speak at Glovia Event » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn

IMPROVING EVENT RESOLUTION MIS: ERP market, Glovia Customer Event, glovia ERP, glovia G2, TEC methodology, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
14-02-2013

CDC Software Wins at the Pivotal Auction. Now What?Part One: Event Summary
While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some decisive moves is now, given that competitive pressures will not go away, but rather will intensify.

IMPROVING EVENT RESOLUTION MIS: CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary P.J. Jakovljevic - February 6, 2004 Read Comments Event Summary What had initially looked like the CRM (customer relationship management) market s version of the Oracle-PeopleSoft takeover saga in the ERP (enterprise resource planning) market, seems to have recently had a closure with relatively graceful winners and losers, despite an inevitable slight
2/6/2004

Improving Agent Productivity with Closed-loop Coaching
Contact center managers are expected to provide high levels of customer satisfaction while increasing revenues and controlling costs. How can you reconcile these seemingly opposing goals? One solution is to implement a performance management process using a technology-enabled closed-loop coaching framework. Find out how they can result in a powerful return on investment for your company and improve agent productivity.

IMPROVING EVENT RESOLUTION MIS: Improving Agent Productivity with Closed-loop Coaching Improving Agent Productivity with Closed-loop Coaching Source: TDI Inc. Document Type: White Paper Description: Contact center managers are expected to provide high levels of customer satisfaction while increasing revenues and controlling costs. How can you reconcile these seemingly opposing goals? One solution is to implement a performance management process using a technology-enabled closed-loop coaching framework. Find out how they can result in a
11/26/2008 12:34:00 PM

Managing the Process of Process: Establishing the Right Goals and Improving Operations and Systems to Hit the Mark
North American process manufacturers face increasing challenges related to heightened security, pricing pressures, global competition, and rising costs. Thus, continuous improvement of processes is imperative to remaining competitive. How close is your company to world-class? And how focused are you on process improvement? Find out how get started on a process improvement strategy that will have long-term benefits.

IMPROVING EVENT RESOLUTION MIS: the Right Goals and Improving Operations and Systems to Hit the Mark Managing the Process of Process: Establishing the Right Goals and Improving Operations and Systems to Hit the Mark Source: Microsoft Document Type: White Paper Description: North American process manufacturers face increasing challenges related to heightened security, pricing pressures, global competition, and rising costs. Thus, continuous improvement of processes is imperative to remaining competitive. How close is your company to
2/23/2009 11:28:00 AM


Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others