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Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » improving event resolution mis


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

improving event resolution mis  Top 10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate Read More...
Operational Business Intelligence: Five Things You Need to Know About Improving Your Customer-facing Performance
According to a recent study, 82 percent of respondents are cutting budgets in response to the current recession. Companies are attempting to increase customer

improving event resolution mis  Need to Know About Improving Your Customer-facing Performance According to a recent study, 82 percent of respondents are cutting budgets in response to the current recession. Companies are attempting to increase customer loyalty to reduce customer churn at a time when the customer relationship may be the only reliable source of revenue. Discover how operational business intelligence capabilities can help top-performing companies better focus on operational processes and performance. Read More...
Rewrite or Wrap-Around Old Software? Part One: Event Summary
Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation, and the platform support

improving event resolution mis  have been maintaining or improving their functionality, although some observers may contend that their bold'' moves have been virtue made out of necessity. The persevering tough economic climate extends the time of opportunity for the nimblest companies. It appears that a large number of manufacturing enterprises within the lower-end of the market have yet to deploy an enterprise package, particularly in emerging markets. Some of them have cited being intimidated by the complexity of enterprise resource Read More...
Improving and Expanding: The Road Ahead for a Drop-ship Facilitator
CommerceHub may be destined for leadership in collaborative planning, forecasting, and replenishment; trade promotions; new product design and introduction

improving event resolution mis  and Expanding: The Road Ahead for a Drop-ship Facilitator Recent Developments The year 2005 marked several major customer wins for CommerceHub ( http://www.commercehub.com ), an Albany, New York (US)-based provider of hosted supplier integration and order management services for multichannel retailers. CommerceHub''s hosted platform provides one single, universal hub- or bus-like connection between a retailer''s business and all its distributors, suppliers, and manufacturers. By providing a single Read More...
Improving CRM Investments: Optimizing the Customer Life Cycle with Intelligent Marketing Automation
Building customer relationships requires six key elements to be in place and working together to maximize your customer relationship management (CRM) investment

improving event resolution mis  CRM Investments: Optimizing the Customer Life Cycle with Intelligent Marketing Automation Building customer relationships requires six key elements to be in place and working together to maximize your customer relationship management (CRM) investment. Because these strategies are synergistic, one missing piece can have an impact on the effectiveness of the other parts. Find out about the six components that can lead you to having—and using—a profitable CRM system that includes a marketing Read More...
Improving Regulatory Compliance with Encryption
As a bedrock element of any sound corporate data protection strategy, encryption protects valuable company data, whether it is at rest, in transit, or in use

improving event resolution mis  Regulatory Compliance with Encryption As a bedrock element of any sound corporate data protection strategy, encryption protects valuable company data, whether it is at rest, in transit, or in use. Advanced encryption algorithms coupled with faster processors now make it possible to transparently encrypt and decrypt entire drive volumes, massive amounts of data on storage area networks (SANs), and other large-volume data stores. Read More...
Improving HR through Business Process Outsourcing
In this interview, IDC''s program director for human resources (HR) and talent management services answers five questions about business process outsourcing (BPO

improving event resolution mis  HR through Business Process Outsourcing In this interview, IDC''s program director for human resources (HR) and talent management services answers five questions about business process outsourcing (BPO) for HR. Learn why, for BPO to be successful, service suppliers need to balance support for underlying technology with their ability to achieve economies of scale through technological innovation, and how the role of technology affects the success of BPO projects. Read More...
Improving Corporate Training Results with Discovery Learning Methodology
Organizations today, in the face of increased global competition, need educated managers and employees who can solve problems, understand complex issues, and

improving event resolution mis  Corporate Training Results with Discovery Learning Methodology Organizations today, in the face of increased global competition, need educated managers and employees who can solve problems, understand complex issues, and learn new skills quickly. This means that training organizations need to provide learning opportunities that effectively address these issues in ways that produce high retention rates. But if lectures don’t work, then what does? Enter discovery learning. Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

improving event resolution mis  customer relationship management,CRM,call center solutions,knowledge management,KM,service resolution management,SRM,customer service,support and service,product specifications,technical support,billing questions,pricing and policy information,automated response system,contact channel Read More...
Automation, Integration, and Consolidation Drive down Costs While Improving Global Delivery
Research has shown that top performing organizations are using core Human Resources (HR) technologies to manage costs, ensure compliance, and automate processes

improving event resolution mis  Drive down Costs While Improving Global Delivery Research has shown that top performing organizations are using core Human Resources (HR) technologies to manage costs, ensure compliance, and automate processes to free up HR resources to focus on strategic business priorities. This research brief from the Aberdeen Group looks at how these organizations are using SAP solutions to address their cost containment, compliance, and automation needs. Read More...
Improving Management Effectiveness in Midsize Companies: Better Performance Is within Reach
Performance improvements require companies to resolve challenges by addressing the issues related to people, processes, information, and technology. However

improving event resolution mis  Management Effectiveness in Midsize Companies: Better Performance Is within Reach Performance improvements require companies to resolve challenges by addressing the issues related to people, processes, information, and technology. However, most midsize companies don’t effectively use available IT resources, and they don’t get the right information soon enough. Find out how you can take advantage of IT to achieve greater efficiency and effectiveness, particularly in your finance department. Read More...
Inovis Delves into PIM by Snatching QRS Part One: Event Notes
The termination of QRS'' merger with JDA Software opened a window of opportunity for business commerce automation provider Inovis to acquire QRS, indicating a

improving event resolution mis  partner relationships, since, by improving visibility throughout the hub and establishing a central point of management, organizations should be able to monitor and track transactions in near real time, thereby minimizing critical errors and exceptions as they occur. Inovis believes that centrally managing B2B interactions gives companies deeper insight into the technical aspects of transactions delivery; provides a central reusable repository for partner profiles and processes; and provides support for Read More...
The Retail Industry: Improving Supply Chain Efficiency Through Vendor Compliance - An Andersen Point Of View
The arrival of the new economy has brought significant changes to the existing business landscape. In particular, the retail industry is quickly learning the

improving event resolution mis  Retail Industry: Improving Supply Chain Efficiency Through Vendor Compliance - An Andersen Point Of View Introduction    The arrival of the new economy has brought significant changes to the existing business landscape. In particular, the retail industry is quickly learning the value of developing strategic working relationships with vendor partners to improve supply chain efficiency. Without these collaborative efforts, retailers will have difficulty achieving strategic goals that rely upon the Read More...
People and SOA: Improving Productivity through People Collaboration
In any organization, people remain one of the largest sources of value when it comes to business processes. But providing them with tools that can be easily

improving event resolution mis  and SOA: Improving Productivity through People Collaboration In any organization, people remain one of the largest sources of value when it comes to business processes. But providing them with tools that can be easily accessed and used has its challenges. As we move into the era of service-oriented architecture (SOA), portal and collaboration software now delivers the essential people-focused capabilities businesses need, while adding significant value to the organization. Read More...

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