Home
 > search for

Featured Documents related to »  improving event resolution itsm

CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » improving event resolution itsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

improving event resolution itsm  Top 10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate Read More...
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

improving event resolution itsm  system for measuring and improving IT service quality -Centauri Business Service Manager (Centauri). With Centauri, the IT services that support critical to quality (CTQ) business processes are defined. The operational risk of each service is declared using failure modes and effects analysis (FMEA) and the associated risk is indicated by cost of poor quality (COPQ) . Since these techniques are fully supported by Centauri, operational risk measurements are provided in real-time and on a historical basis. Read More...
Improving Management Effectiveness in Midsize Companies: Better Performance Is within Reach
Performance improvements require companies to resolve challenges by addressing the issues related to people, processes, information, and technology. However

improving event resolution itsm  Management Effectiveness in Midsize Companies: Better Performance Is within Reach Performance improvements require companies to resolve challenges by addressing the issues related to people, processes, information, and technology. However, most midsize companies don’t effectively use available IT resources, and they don’t get the right information soon enough. Find out how you can take advantage of IT to achieve greater efficiency and effectiveness, particularly in your finance department. Read More...
The Importance of Software Training: Save Money While Improving Workplace Morale
“Computer rage” is inevitable and costs millions of dollars annually in lost payroll and productivity. Reducing computer rage means investing in employee

improving event resolution itsm  Training: Save Money While Improving Workplace Morale Provide software training - redefined as goal-oriented software instruction and customization - to reduce frustration and help you save money, gain time, and win new business. Source : Efficient Office Computing Resources Related to The Importance of Software Training: Save Money While Improving Workplace Morale : Computer Rage (Wikipedia) The Importance of Software Training: Save Money While Improving Workplace Morale Software Trainings is also Read More...
Improving Bank performance: Overcoming Common Planning-related Obstacles
Bank chief financial officers (CFOs) are being forced to reexamine their roles and responsibilities. Simply closing the books no longer works. Finance

improving event resolution itsm  Bank performance: Overcoming Common Planning-related Obstacles Bank chief financial officers (CFOs) are being forced to reexamine their roles and responsibilities. Simply closing the books no longer works. Finance departments are being asked to perform strategic budgeting and planning, monitor risk and compliance, and improve overall performance. To meet these demands while competing in a turbulent marketplace, bank CFOs need sound planning and forecasting support. Find out more. Read More...
Encompix--Thriving on Encompassing Complexity Part One: Event Summary
If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning system as one of the best-kept secrets

improving event resolution itsm  -Thriving on Encompassing Complexity Part One: Event Summary Event Summary Encompix, Inc . ( www.encompix.com ), a privately-held North American provider of enterprise resource planning (ERP) solutions that helps mid-size engineer-to-order (ETO) and project-based manufacturers to improve their business is a stellar example of a focused niche vendor. As an illustration, seven US-based ETO companies recently selected the Encompix ERP system within a thirty-day time bracket. Encompix, which has a Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

improving event resolution itsm  customer relationship management,CRM,call center solutions,knowledge management,KM,service resolution management,SRM,customer service,support and service,product specifications,technical support,billing questions,pricing and policy information,automated response system,contact channel Read More...
Improving Human Capital Management in the Public Sector
Given the challenges facing governmental human resources (HR) departments, HR organizations need to take a hard look at their operations, and face the realities

improving event resolution itsm  EquaTerra Resources Related to Improving Human Capital Management in the Public Sector : Human Capital (Wikipedia) Human Resources (Wikipedia) Improving Human Capital Management in the Public Sector Public Sector is also known as : Public Sector Account , Public Sector Accountability , Public Sector Accounting , Public Sector Administration , Public Sector Applications , Public Sector Business , Public Sector Challenges , Public Sector Clients , Public Sector Customers , Public Sector Data , Public Read More...
ERP in Complex Manufacturing: Improving Collaboration and Visibility
Find out in ERP in Complex Manufacturing: Improving Collaboration and Visibility.

improving event resolution itsm  in Complex Manufacturing: Improving Collaboration and Visibility As a complex manufacturer, you know that collaboration and visibility are the keys to improved performance and superior customer service. But what''s the best way for you to approach these two critical business elements? And which tactics and best practices are most likely to ensure your success? Find out in ERP in Complex Manufacturing: Improving Collaboration and Visibility . In this Aberdeen report , you''ll get a comprehensive look at Read More...
Supply Chain Event Management Software Evaluation Report
Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business

improving event resolution itsm  Chain Event Management Software Evaluation Report TEC''s Supply Chain Event Management Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information Read More...
TEC Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto
According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event

improving event resolution itsm  Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto TEC Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto Montreal, May 29, 2006 MONTREAL - May 29, 2006 - According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event attendees targeting this immense market were most responsive to TEC''s stated objective of assisting SMBs in complex Read More...
The Retail Industry: Improving Supply Chain Efficiency Through Vendor Compliance - An Andersen Point Of View
The arrival of the new economy has brought significant changes to the existing business landscape. In particular, the retail industry is quickly learning the

improving event resolution itsm  Retail Industry: Improving Supply Chain Efficiency Through Vendor Compliance - An Andersen Point Of View Introduction    The arrival of the new economy has brought significant changes to the existing business landscape. In particular, the retail industry is quickly learning the value of developing strategic working relationships with vendor partners to improve supply chain efficiency. Without these collaborative efforts, retailers will have difficulty achieving strategic goals that rely upon the Read More...
Improving Business Operation Performance with Innovations
The job of business operations is to optimize assets under financial constraints, meeting customer requirements, and supported by relevant technology. Applying

improving event resolution itsm  Business Operation Performance with Innovations The job of business operations is to optimize assets under financial constraints, meeting customer requirements, and supported by relevant technology. Applying technology innovation is critical to achieving optimization across a range of business operations functions. Read this white paper from IDC and see how analytics and other technological innovations are helping organizations improve their business performance. Read More...
Best Practices for Improving Performance in Your Contact Center
In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact

improving event resolution itsm  Practices for Improving Performance in Your Contact Center In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance. Read More...
Production Intelligence--Improving Production by Filling a Traditional Gap
Enterprises understand the value of integration. One area that has been ignored is the plant. Plant systems and corporate systems must be complementary and

improving event resolution itsm  systems. Production intelligence is improving plant operations. What IS Production Intelligence? Systems in the typical plant are not well integrated; they are a series of islands. The plant often has portions of corporate systems performing production management functions, like inventory, scheduling, costing, etc. Plants often have a series of plant level systems performing production execution functions, like quality, maintenance, machine monitoring and control, etc. At both the levels, integration Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others