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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » improving event resolution it


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

improving event resolution it  Top 10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate Read More...
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

improving event resolution it  system for measuring and improving IT service quality -Centauri Business Service Manager (Centauri). With Centauri, the IT services that support critical to quality (CTQ) business processes are defined. The operational risk of each service is declared using failure modes and effects analysis (FMEA) and the associated risk is indicated by cost of poor quality (COPQ) . Since these techniques are fully supported by Centauri, operational risk measurements are provided in real-time and on a historical basis. Read More...
Improving Business Efficiency with Digital Dashboards
As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service

improving event resolution it  Business Efficiency with Digital Dashboards The Business Value of Business Service Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Compuware Acquires Proxima Technology. In January 2007, Compuware acquired Proxima Technology. Demonstrating the business value of IT services and investments to appropriate stakeholders can be a difficult task for IT operation leaders. The misalignment between IT and the business makes Read More...
It’s About Process (or The Ability to Be Responsive)
Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations

improving event resolution it  and adapt processes for improving business performance. Source: Technology Evaluation Centers Resources Related to It''s About Process (or Ability to be Responsive) : Business Process Management (BPM) (Wikipedia) Workflow (Wikipedia) It''s About Process (or Ability to be Responsive) Business Process Management is also known as : Business Process Management BPM , Business Process Manager , Business Process , Business Processes , Business Process Management Software , Business Process Management System , Read More...
Microsoft Releases Preview of Exchange Server 2000
Microsoft Corp announced the availabilty of Exchange 2000 Server Beta 3, the messaging server previously code-named Platinum. The product will be distributed

improving event resolution it  multiple physical disks, thus improving performance, enhancing stability and enabling faster restores. Even with the advent of multiple databases Microsoft does not include a backup product which will restore to the mailbox level. The NTBACKUP utility which is shipped with Microsoft Windows NT Server is made Exchange Aware upon the installation of the exchange server, yet only allows for a all or nothing back up and restore of the two primary exchange databases, priv.edb and pub.edb. One may take Read More...
Attenda''s IT Service Management Platform: Attenda M.O. - An Overview
Businesses today demand that their information technology (IT) functions deliver certainty, confidence, and agility while improving efficiency. This white paper

improving event resolution it  confidence, and agility while improving efficiency. This white paper explains how Attenda provides a way for businesses to achieve their IT goals while avoiding the pitfalls of wholesale outsourcing or uncontrolled consumption of public cloud services. Read More...
A CFO''s Guide For Managing IT
In the post Y2K era, many companies have turned to the CFO to oversee the IT function with the CIO or head of IT reporting to the CFO. IT may look

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DYNAMICS IT S.A.
Dynamics IT @is specialized in ERP consulting and implementation of high quality solutions, currently projected as the company best partner for Microsoft

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IT Management and Development
The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order

improving event resolution it  it management development software selection, evaluate it management and development solutions, top software selection for it manager, it management development application comparisons, select it management development solution, software for managing information technology infrastructure, manage information technology infrastructure, information technology manager development, information technology management devellopment, manage software hardware devlopment, information technology mangement process, methodologies to manage, business project best practices, business project systems selection, return on investment roi, is information security, outsourcing services. Read More...
Event: TEC''s Aleksey Osintsev to Speak at Glovia Event
TEC''s Aleksey Osintsev will be presenting at the Glovia Customer Event in Las Vegas, Nevada, which happens next week, February 18 and 19. If you''re at the event

improving event resolution it  TEC''s Aleksey Osintsev to Speak at Glovia Event TEC''s Aleksey Osintsev will be presenting at the Glovia Customer Event in Las Vegas, Nevada, which happens next week, February 18 and 19. If you''re at the event, be sure to say hello to him. Aleksey will be talking about the current ERP market, and will explain TEC''s methodology to show how the glovia G2 ERP solution measures up against the competition. We''ll have highlights from his presentation available for you online after it''s been delivered. Read More...
IT Epidemic: Treating IT Client Relationship Breakdown
The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an

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Managing IT in a Downturn: Beyond Cost-cutting
During a downturn economy, the IT department is often among the first to be hit with senior executives’ cost-cutting initiatives. Yet in some instances, IT

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Proactive IT Managers Can Make a Difference
IT managers, under increasing pressure to align their activities and spending with the strategic objectives of the enterprise, need to find new ways to raise

improving event resolution it  to determine methodologies for improving white-collar productivity. One of the major findings of the study was that real, measurable improvement in productivity occurred only in those pilot projects that were designed to work on problems in the interface between organizations. The APQC studies found that projects that were designed to optimize productivity inside of a department ended up making more work for the down or up stream departments that were involved in the work flow. On the other hand, when Read More...
What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…
A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is

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Compliance, Not Conflict: From IT Security vs. IT Operations,
It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet

improving event resolution it   Read More...

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