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 improve event resolution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management RFI/RFP Template

Monitor and Resolve,Integration,Business Intelligence and Reporting,Business Applications Catalogue,Data Management,Architecture, Product Technology 

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Documents related to » improve event resolution

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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Dassault Systèmes Announces New Traceability Solution for High Tech


As part of its continuing strategy to launch solutions that address specific industry challenges, Dassault Systèmes has released a global traceability and containment solution for high-tech manufacturers. This solution addresses the issue of low production yields typically experienced by high-tech manufacturers.

improve event resolution  isolate suspect product to improve lead time, accelerate global launches, and increase quality yields.   Back in 2011, former Apriso launched its first Global Trace and Genealogy solution, which offered improved collaboration, centralized track and trace reporting, and an ability to handle a large volume of traceability data. Since that time, Dassault Systèmes has announced industry-based solutions to serve the aviation and defense (A&D), automotive, and medical device industries. These solutions were Read More

The Rapid Response Solution Continues to Improve


Kinaxis’s latest response management product releases deliver even more refined software system tools to help global manufacturers with capacity planning and scheduling, including monitoring and alerting, action team selection, and inventory liability reduction capabilities.

improve event resolution  Response Solution Continues to Improve Kinaxis has been enhancing its response management software for several years now, improving its capabilities to meet the needs of global manufacturers. Global manufacturers require solutions and services designed to drive quick response throughout today’s complex global supply chains. For more background on trends in supply chain management (SCM) and global manufacturing, please see previous parts of this series— Who Could Object to Faster, More Responsive Suppl Read More

Supply Chain Network Visibility and Analytics


The complexity of the global economy is a powerful motivation for companies to look for new ways to increase efficiency and productivity. That’s why companies must have the ability to transform information into meaningful, accurate insights. Most importantly, these insights must be systematically interconnected, to align business strategy with tactics through a seamless integration of analytical, transactional, and collaborative processes.

improve event resolution  companies can control and improve inventory management across the supply chain network - and work with partners to continue improving processes. Companies get more visible and accurate inventory information, allowing them to respond more quickly to customer demands, speed delivery, and reduce costs. In the future, SAP solutions will provide event management functionalities that will allow companies to track and trace EPCs across the supply network, receive alerts when there are problems, and share Read More

Oracle Renders Its PLM Outline Part One: Event Summary


Although its PLM solutions will not likely be the "all things to all people" any time soon, Oracle might be showing us its ability to develop its own applications in collaborative effort with its prominent customers.

improve event resolution  so that companies can improve reuse of components and intellectual capital, reduce costs and accelerate new product development. By centralizing product information, the module provides comprehensive and secure product visibility throughout the enterprise, to all other PLM applications, to all authorized external parties, and it also serves as the common source of product information for all Oracle E-Business Suite applications that manage or access product information. Additionally, Oracle Advanced Produ Read More

Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk


IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service desk.

improve event resolution   Read More

Not All Acquisitions Happen: JDA and QRS Part One: Event and Market Impact


Recent QRS' announcement that it has terminated its agreement to merge with JDA Software, while, in a separate announcement, it stated that it will be acquired by Inovis for a $16 million (USD) higher price, might have more ramifications for JDA than merely an "unrequited love".

improve event resolution  also supposedly benefited from improved revenue and earnings visibility, since approximately 50 percent of its revenues were expected to be recurring, thereby granting improved future revenue and earnings visibility and predictability. Further, the synergies in selling, general and administrative (G&A) infrastructure between the combined organizations were expected to produce annual cost savings ranging from $20 to $25 million (USD)dollars within the first eighteen months after closing. With thirty-three Read More

Event: TEC's P.J. Jakovljevic at SuiteWorld 2013


TEC principal analyst P.J. Jakovljevic will be talking about key trends that are driving cloud ERP in a panel discussion on May 14 (3 pm), as part of SuiteWorld 2013. The event will be moderated by blogger and influencer Vinnie Mirchandani. P.J. will be joined by fellow experts Phil Wainewright, Dennis Howlett, and Brad Kugler in discussing how technologies such as social networks, mobile

improve event resolution  TEC''s P.J. Jakovljevic at SuiteWorld 2013 TEC principal analyst P.J. Jakovljevic will be talking about key trends that are driving cloud ERP in a panel discussion on May 14 (3 pm), as part of SuiteWorld 2013 . The event will be moderated by blogger and influencer  Vinnie Mirchandani . P.J. will be joined by fellow experts  Phil Wainewright , Dennis Howlett , and Brad Kugler  in discussing how technologies such as social networks, mobile devices, and advanced analytics are changing the way Read More

How to Dramatically Improve the Capabilities Within Your Organization


Erik Qualman of Socialnomics offers a four-phase strategy to help organizations deliver greater insight and value from their efforts in social media.

improve event resolution  to Dramatically Improve the Capabilities Within Your Organization Erik Qualman of Socialnomics offers a four-phase strategy to help organizations deliver greater insight and value from their efforts in social media. Read More

ERP Vendors Can Improve Competitive Advantage and End-user Value with BI Integration


Today, organizations are cautious about IT investment. If the value of an enterprise resource planning (ERP) solution is stymied by cumbersome reporting or ineffective integration of information, companies may choose to abandon ERP solution integration. This white paper offers insight into the competitive advantage and enhanced customer value ERP vendors can achieve through the integration of business intelligence (BI).

improve event resolution  Vendors Can Improve Competitive Advantage and End-user Value with BI Integration Today, organizations are cautious about IT investment. If the value of an enterprise resource planning (ERP) solution is stymied by cumbersome reporting or ineffective integration of information, companies may choose to abandon ERP solution integration. This white paper offers insight into the competitive advantage and enhanced customer value ERP vendors can achieve through the integration of business intelligence (BI). Read More

Knowledge Management: The Core of Service Resolution Management


Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

improve event resolution  a company''s knowledge to improve efficiency, competency, and profitability. It does so by providing an environment in which companies can, more quickly and cost-effectively, create a company-wide knowledge base to store and index documents and to more accurately search for the answers to user questions. Currently, the key trends in KM tools enable companies to perform the following: 1) target their online information to reflect what is most likely to interest customers, and 2) maintain online forums where Read More

Microsoft Keeps on Rounding up Its Business Solutions Part One: Event Summary


While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines' SCM capabilities should benefit users, a lot more cohesive SCM strategy is needed for Microsoft to truly permeate the SCM mid-market.

improve event resolution  certain large corporate customers improve the effectiveness of current ERP solutions, Microsoft Business Solutions announced the general availability of Microsoft Business Network , and the upcoming delivery of two demand planning modules. Microsoft Business Network (MBN) is a combination of on-premise software integrated with Microsoft Office , Microsoft Business Solutions applications (albeit currently only with MBS Great Plains ) or Microsoft BizTalk Server , and hosted Web services. MBN was designed Read More

Supply Chain Event Management RFI/RFP Template


Monitor and Resolve,Integration,Business Intelligence and Reporting,Business Applications Catalogue,Data Management,Architecture, Product Technology

improve event resolution  RFI and RFP Responses Improve vendor participation by issuing RFIs that vendors can understand, and respond to easily. Use RFI responses to create lists of requirements for your RFPs or requests for quotation (RFQs). Make sure that vendors understand and can support all your requirements. Eliminate Supply Chain Event Management Implementation Surprises Get a clear picture of any required customizations. Help Supply Chain Event Management vendors accurately cost required development work. Compare your exis Read More

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience


With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve success.

improve event resolution  Leveraging Social Media to Improve the Customer Experience With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve success. Read More