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Documents related to » improve event resolution nsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

improve event resolution nsm  Fast Event Resolution , Improve Event Resolution , Event Resolution Process , Probabilistic Event Resolution , Improving Event Resolution , Automating Event Resolution , Event Resolution Invention , Optimization of Event Resolution , System Supported Optimization , Event Processing , Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Include Biases , Integrating Event Resolution , Event Resolution Dependent , Rate IT Event Resolution , Highest-Resolution Read More...
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

improve event resolution nsm  this approach to dramatically improve the quality of IT system service and lower operating risk, including: Establishing the current risk of service defects, specified in cost-to-the-business terms; Identifying areas of adverse exposure to risk that require attention; Carrying out improvement (with Six Sigma quality management techniques); Providing a real-time IT risk scorecard that provides quantitative risk indicators and metrics. Centauri is not a rip and replace solution. Rather, it retrieves data fr Read More...
Improve the Collection and Distribution of Real-Time Data with Better Middleware
Technology trends such as mobile computing, social networking and sensor networks are converging to drive an unprecedented flow of information that many

improve event resolution nsm  the Collection and Distribution of Real-Time Data with Better Middleware Technology trends such as mobile computing, social networking and sensor networks are converging to drive an unprecedented flow of information that many companies are struggling to manage and capitalize on. Solace messaging middleware appliances can help you collect, filter, and distribute massive amounts of data more easily and cost-effectively than software-based solutions. Read More...
JDA Portfolio: For the Retail Industry Part One: Event Summary
From how to price and promote products to how to optimize profits, JDA Portfolio tries to create that perfect

improve event resolution nsm  Portfolio: For the Retail Industry Part One: Event Summary Event Summary JDA Software Group Inc . (NASDAQ: JDAS) is a prominent global provider of integrated software and professional services for the retail demand chain with over 4,600 customers and 33 offices spanning every major global market to service customers in over 60 nations. JDA believes its has a global sales and delivery infrastructure. Namely, the vendor markets its products and services almost exclusively through its direct sales force, Read More...
Microsoft Analyst Event Part One: What’s New for Fall 2012
The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where

improve event resolution nsm  Analyst Event Part One: What’s New for Fall 2012 The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where Windows 8 and Surface were all the rage. Windows 8 is about the following three features: Performing tasks with fewer clicks -- the “tiles” (formerly called the “Metro” look-and-feel) are updated in real time, whereas on, say, the Apple iPad one must invoke one app at a time for Read More...
Microsoft Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next?
Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see Part One of

improve event resolution nsm  Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next? Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see  Part One of this blog series) and Microsoft Dynamics products (see  Part Two of this blog series) was released. Among the demos and tours was info on some of the lesser-known data platforms and business intelligence (BI) capabilities for Microsoft Dynamics. Lesser-known Read More...
Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention
Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a

improve event resolution nsm  Strengthen the Brand and Improve Customer Retention Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a superior experience is a top priority. Also, delivering unique experiences to different customer segments is a valuable strategy. Read about how to increase brand equity and retain customers by offering a better experience. Read More...
Business Intelligence in SAP Business All-in-One: Improve Transparency and Agility
Business intelligence (BI) functionality can help your company gains visibility, insight, operational alignment, and accountability to increase revenue, margins

improve event resolution nsm  in SAP Business All-in-One: Improve Transparency and Agility Business intelligence (BI) functionality can help your company gains visibility, insight, operational alignment, and accountability to increase revenue, margins, and liquidity; streamline processes; improve agility; and become a best-run business. Find out more in this report about a preconfigured solution. Read More...
Preventing Data Corruption in the Event of an Extended Power Outage
Despite advances in technology, power outages continue to be a major cause of PC and server downtime. Protecting computers with uninterruptible power supply

improve event resolution nsm  Data Corruption in the Event of an Extended Power Outage Despite advances in technology, power outages continue to be a major cause of PC and server downtime. Protecting computers with uninterruptible power supply (UPS) hardware is part of a total solution, but power management software is also needed to prevent data corruption after extended power outages. Learn about the various software configurations you can implement and the best practices that can help you ensure uptime. Read More...
Sales: Maximize Profitability, Improve Performance, and Deliver Customer Value
Effective sales organizations do more than just meet revenue goals. They find new ways to achieve their goals while ensuring their sales professionals maintain

improve event resolution nsm  Maximize Profitability, Improve Performance, and Deliver Customer Value Effective sales organizations do more than just meet revenue goals. They find new ways to achieve their goals while ensuring their sales professionals maintain focus on activities that foster profitable customer relationships. Learn how a customer relationship management (CRM) solution can help your sales force acquire and cultivate profitable customer relationships, use their time efficiently, and achieve top performance. Read More...
SAP Coming to Your Next Sports and Entertainment Event
SAP has announced plans to acquire Ticket-Web GmbH @ Co. KG, a provider of ticketing solutions and niche customer relationship management (CRM) software for

improve event resolution nsm  to consumer needs and improve sales. In fact, SAP recently disclosed that SAP HANA-based Rapid Deployment Solutions (RDS) in the realms of CRM and BI are growing fastest in this so-called “engineered services” portfolio. Ticket-Web looks like a great add-on capability but it remains to be seen how much of the purported growth will be based on bundling it with ERP, CRM, BI, and other SAP suites. SAP loves to bundle software and then claim incredible new module growth. For example, via the magic of Read More...
Supply Chain Event Management Software Evaluation Report
Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business

improve event resolution nsm  Chain Event Management Software Evaluation Report Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. Read More...
6 Ways to Improve Your Distribution Operations
In the white paper standing up in a down economy: six strategies for improving operations and profits, you will get six winning approaches to survi...

improve event resolution nsm  Ways to Improve Your Distribution Operations When times are hard, you can stay the course and hope for the best. Or, you can find creative and new ways to help your business succeed. In the white paper Standing Up in a Down Economy: Six Strategies for Improving Operations and Profits , you will get six winning approaches to survive the current downturn and propel your operation into a successful future. You''ll learn the three most profitable lessons for a distributor how to reduce costs and add customer Read More...
5 Ways to Improve Outbound Sales Performance: Best Practices to Increase Your Pipeline
There’s a quality-based prospecting approach that is gaining traction among sales professionals these days. It’s not about finding someone willing to listen to

improve event resolution nsm  Ways to Improve Outbound Sales Performance: Best Practices to Increase Your Pipeline There’s a quality-based prospecting approach that is gaining traction among sales professionals these days. It’s not about finding someone willing to listen to you; instead, it’s about finding someone who wants to collaborate with you. The goal becomes about developing relationships that can yield ongoing results. By applying the strategies in this paper, you can transform the dynamic of outbound sales. Read More...
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

improve event resolution nsm  the Knowledge Base to Improve Customer Interactions Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. VSS works effectively when it is integrated with the overall service strategy, encompassing not only web self-service, but also assisted (i.e., e-mail, chat) and full-service (i.e., agent) strategies. Consumers desire to interact in multiple ways when Read More...

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