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Abstract:
Your Challenge: Get Decision Makers' Approval for Service and Maintenance Application. Specific, Measurable, Achievable, Relevant
and Time-Bound. If you’re not using a service and maintenance application, you may have reached the point where manual systems
no longer support the pace of business. Where t (...)
Excerpt related to
implementing service maintenance:
Your Challenge: Get Decision Makers' Approval for Service and Maintenance Application. Specific, Measurable, Achievable,
Relevant and Time-Bound. I...
Published:
2010-03-11
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Abstract:
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time
ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing
service resolution management (SRM) systems. With the additi (...)
Excerpt related to
implementing service maintenance:
... To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing
service resolution management (SRM) systems. ...
Published:
2010-03-11
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Abstract:
Identify and leverage your existing service life cycles with IBM service management solutions. Free white paper! Service management
has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support
their customers, suppliers, and business partners (...)
Excerpt related to
implementing service maintenance:
... Implementing Service Management, Identifying Service
Life Cycle, Service Portfolios, Progression of Service Management, Successful Service
Management, Existing ...
Published:
2010-04-23
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Abstract:
Adopting Service Oriented Architecture increases the flexibility of your enterprise. Join Now & Download Free Document
Related to Service Oriented Architecture. Time was, information technology (IT) systems lasted much longer. Organizational
restructuring was uncommon, as business did not really requi (...)
Excerpt related to
implementing service maintenance:
Adopting Service Oriented Architecture increases the flexibility of your enterprise. Join Now & Download Free Document
Related to Service Orien...
Published:
2010-03-11
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Abstract:
Companies can easily spend hundreds of thousands of dollars implementing an enterprise resource planning (ERP) package. After
completing this rollercoaster ride, however, companies are typically faced with the question of whether to implement the latest,
greatest version of the package. (...)
Excerpt related to
implementing service maintenance:
Companies can easily spend hundreds of thousands of dollars implementing an enterprise resource planning (ERP) package. After
completing this roll...
Published:
2006-11-21
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Abstract:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Excerpt related to
implementing service maintenance:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Published:
2000-10-24
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Abstract:
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more
IT savvy business generation is prompting change, but what alternatives are out there for software service and maintenance? (...)
Excerpt related to
implementing service maintenance:
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more
IT savvy business gene...
Published:
2005-12-22
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Abstract:
Enterprise Performance Management for Small and Medium Businesses. Search for Information and Other Software Related to Enterprise
Performance Management. Small to medium businesses (SMBs) often face the same challenges as large businesses—just on a smaller
scale. One such challenge is finding a busines (...)
Excerpt related to
implementing service maintenance:
Enterprise Performance Management for Small and Medium Businesses. Search for Information and Other Software Related to Enterprise
Performance Mana...
Published:
2010-03-11
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Abstract:
Look for IFS’ increased visibility within its market segments of focus, as shown by its continued growth. The company with
its broadened product offering and anticipation of recent market trends, is now in the rear mirror of Tier 1 vendors. (...)
Excerpt related to
implementing service maintenance:
... immaculate implementations and support & maintenance, and the ...
sector, and GE Engine Service for commercial ... In addition to implementing
IFS Applications at its ...
Published:
2002-07-03
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Abstract:
Employee efficiency can greatly increase if information, currently scattered throughout a company, is structured through
an appropriate enterprise content management system. Understanding the types of documents you have is key to knowing what
type of system to implement. (...)
Excerpt related to
implementing service maintenance:
Implementing an Enterprise Content Management System What is in it for the organization? ...
But why would an organization look into implementing an ECM system? ...
Published:
2005-04-25
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Abstract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Excerpt related to
implementing service maintenance:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Published:
2005-08-02
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Abstract:
Six Sigma for IT Service Level Management. Browse Free IT Reports on Six Sigma for IT Service Level Management. Industry analysts,
Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma
is for managing IT service quality. This research, (...)
Excerpt related to
implementing service maintenance:
Six Sigma for IT Service Level Management. Browse Free IT Reports on Six Sigma for IT Service Level Management. Industry analysts,
Enterprise Manag...
Published:
2010-03-11
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Abstract:
Look for IFS’ increased visibility within its market segments of focus, as shown by its continued growth. The company with
its broadened product offering and anticipation of recent market trends, is now in the rear mirror of Tier 1 vendors. (...)
Excerpt related to
implementing service maintenance:
... immaculate implementations and support & maintenance, and the ...
sector, and GE Engine Service for commercial ... In addition to implementing
IFS Applications at its ...
Published:
2002-07-03
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Abstract:
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable
prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available. (...)
Excerpt related to
implementing service maintenance:
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable
prices. Support an...
Published:
2007-04-27
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Abstract:
The main cause of lean maintenance failure is that companies fail to focus on asset reliability. The reliability approach
to capacity, which includes risk prioritization analyses of assets, can help a company achieve lean success. (...)
Excerpt related to
implementing service maintenance:
Lean Maintenance—Does It Impact Reliability? Lessons Learned and Best Practices. Ricky Smith ...
What is Lean Maintenance? Lean manufacturing ...
Published:
2005-07-12
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Abstract:
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses
on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same
one-size-fits-all models of support. (...)
Excerpt related to
implementing service maintenance:
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses
on customization, i...
Published:
2007-04-02
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Abstract:
How can we determine the right maintenance strategy for a specific asset? To meet the objectives of lean, we need to evaluate
the cost of failure in terms of both not meeting business objectives and any extra cost due to the need for unplanned or even
emergency repairs. (...)
Excerpt related to
implementing service maintenance:
Lean Asset Management--Is Preventive Maintenance Anti-Lean? Olin Thompson - December 20, 2004. Comments:
0. Read Comments ... Preventive Maintenance Is Anti-Lean. ...
Published:
2004-12-20
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Abstract:
Vendors' traditional pricing strategies aren't going to work much longer. Sooner or later, prices will be determined by what
the market is ready to bear rather than be based on what vendors think is a profitable way to deliver solutions. (...)
Excerpt related to
implementing service maintenance:
Vendors' traditional pricing strategies aren't going to work much longer. Sooner or later, prices will be determined
by what the market is ready t...
Published:
2007-03-27
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Abstract:
Lean Maintenance: Best Practices to Turn Asset Management into a Profit Center. Get Free White Papers Related To Lean Maintenance.
It’s common knowledge that asset downtime disrupts production and drives up both process and per-unit operating costs. However,
executives often lose sight of this because t (...)
Excerpt related to
implementing service maintenance:
Lean Maintenance: Best Practices to Turn Asset Management into a Profit Center. Get Free White Papers Related To Lean Maintenance.
It’s common know...
Published:
2010-03-11
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Abstract:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation. (...)
Excerpt related to
implementing service maintenance:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analys...
Published:
2004-07-23