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 implementing itil


How to Get ITIL Done-Implementing ITIL and Making It a Reality
In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight

implementing itil  to Get ITIL Done-Implementing ITIL and Making It a Reality In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight has created new challenges for IT, however. Fortunately, the Information Technology Infrastructure Library (ITIL) provides a common framework for all IT activities. But experience shows that ITIL initiatives still tend to stumble for a variety of reasons.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » implementing itil

IT Governance: Maximizing the Business Investment


Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization. Some project portfolio management (PPM) vendors have adopted the IT governance mantra to differentiate their solutions from those offered by the enterprise resource planning (ERP) industry.

implementing itil  what drives today's businesses. Implementing a framework of best practices to support and to efficiently run an organization's IT infrastructure facilitates an IT department's efforts to effectively carry out its objectives, while closely monitoring any bottlenecks along the way. There are numerous vendor neutral governance frameworks that have been widely adopted by large IT departments. The most widely recognized and adopted for IT governance are Control Objectives for Information and Related Read More

Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk


IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service desk.

implementing itil  (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service desk. Read More

ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

implementing itil  | HP Solutions | Implementing ITIL | Information Technology Infrastructure | Information Technology Infrastructure Library | Information Technology Key Performance Indicators | Information Technology Outsourcing | Information Technology Success | Infrastructure Management | Infrastructure Outsourcing | IT Application Management | IT Architecture | IT Asset Management | IT Asset Management Service | IT Best Practice | IT Change Management | IT Deployment | IT Desktop Management | IT Development | IT Read More

Measuring the ROI of Internal ITIL Investments


The Information Technology Infrastructure Library (ITIL) provides a common process framework for driving service quality improvements and cost reductions. That’s why organizations must ensure they clearly understand the objectives of their ITIL implementations, while implementing robust governance processes to measure and report progress—or else risk implementations that fail to live up to stakeholder expectations.

implementing itil  their ITIL implementations, while implementing robust governance processes to measure and report progress—or else risk implementations that fail to live up to stakeholder expectations. Read More

Methods and Tools Operationalizing Data Governance


Data governance is about standardizing principles and implementing best practices. This white paper looks at common challenges to effective information use, and the practical lifecycle associated with defining and then implementing observance of data policies through defined business rules, inspection, reporting, and monitoring.

implementing itil  about standardizing principles and implementing best practices. This white paper looks at common challenges to effective information use, and the practical lifecycle associated with defining and then implementing observance of data policies through defined business rules, inspection, reporting, and monitoring. Read More

Give Your Business What It Wants: Implementing Continual Service Improvement with ITIL Version 3


Most businesses today depend on their own IT departments to satisfy corporate governance objectives and meet increasing customer demand. Unfortunately, many have failed to clearly demonstrate to themselves—and to their customers—that they are truly managing their business. Only when the IT department understands what the business wants can it benchmark itself and build continual improvement plans that can meet these demands.

implementing itil  Business What It Wants: Implementing Continual Service Improvement with ITIL Version 3 Most businesses today depend on their own IT departments to satisfy corporate governance objectives and meet increasing customer demand. Unfortunately, many have failed to clearly demonstrate to themselves—and to their customers—that they are truly managing their business. Only when the IT department understands what the business wants can it benchmark itself and build continual improvement plans that can meet Read More

WAC Consulting, Inc.


WAC Consulting has since 1987 helped companies to increase profitability by streamlining business processes, and implementing customized accounting, manufacturing and supply chain systems. We work with you to analyze your current processes, understand the way you do business, learn where you want to drive your business, and match your needs with appropriate tools. We offer highly experienced staff ready to identify off-the-shelf solutions, customize existing software, or design an end-to-end solution that's right for you. We'll implement your software and train your staff onsite or in our spacious seminar room.

implementing itil  streamlining business processes, and implementing customized accounting, manufacturing and supply chain systems. We work with you to analyze your current processes, understand the way you do business, learn where you want to drive your business, and match your needs with appropriate tools. We offer highly experienced staff ready to identify off-the-shelf solutions, customize existing software, or design an end-to-end solution that's right for you. We'll implement your software and train your staff onsite Read More

AFC Stamping Sets Record for Implementing Honda EDI and Scheduling




implementing itil  Stamping Sets Record for Implementing Honda EDI and Scheduling Read More

The 5 Biggest Challenges When Implementing ERP for the First Time


Enterprise resource planning (ERP) systems or similar IT packages have become widely used in businesses of all sizes and types. From my understanding, small and family businesses or companies are the only ones yet to join the mainstream trend of implementing ERP software, although the vast majority of medium and lower-medium-sized companies have already performed an implementation at least once

implementing itil  5 Biggest Challenges When Implementing ERP for the First Time Enterprise resource planning (ERP) systems or similar IT packages have become widely used in businesses of all sizes and types. From my understanding, small and family businesses or companies are the only ones yet to join the mainstream trend of implementing ERP software, although the vast majority of medium and lower-medium-sized companies have already performed an implementation at least once (some of them twice or even more often). But I Read More

Caron Business Solutions


Caron is a leading provider of enterprise resource planning (ERP) solutions for small to mid-sized enterprises. We've been implementing complex and complete ERP solutions for over 15 years. We've developed an in-depth knowledge of Sage solutions through implementation, training, customization and creation of customer-specific add-ons and modules. 

implementing itil  mid-sized enterprises. We've been implementing complex and complete ERP solutions for over 15 years. We've developed an in-depth knowledge of Sage solutions through implementation, training, customization and creation of customer-specific add-ons and modules. Read More

Best Practices for Implementing BI in ERP-centric Environments


Business intelligence (BI) is a priority for many organizations, promising enhanced visibility and improved efficiencies. But for those with existing enterprise resource planning (ERP) systems, implementing or updating a BI program raises especially interesting challenges. This set of vendor-neutral articles outlines best practices for creating or optimizing BI programs that effectively leverage existing ERP investments.

implementing itil  Practices for Implementing BI in ERP-centric Environments Business intelligence (BI) is a priority for many organizations, promising enhanced visibility and improved efficiencies. But for those with existing enterprise resource planning (ERP) systems, implementing or updating a BI program raises especially interesting challenges. This set of vendor-neutral articles outlines best practices for creating or optimizing BI programs that effectively leverage existing ERP investments. Read More

Making Your Supply Chain a Competitive Advantage: Implementing S&OP


Improving the supply chain is essential for any company that wants to gain or maintain a competitive edge. To do this, companies are adopting sales and operations planning (S&OP) strategies. Years ago—when the pace of market change was slow—S&OP was a nice-to-have; today it’s a business imperative! But it doesn’t have to happen overnight. By taking a five-step approach, companies can implement S&OP at their own pace.

implementing itil  Chain a Competitive Advantage: Implementing S&OP Making Your Supply Chain a Competitive Advantage: Implementing S&OP If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Supply Chain Consultants (SCC) delivers strategic business solutions that enable clients to gather, process and share information across the extended supply chain. SCC solutions combine years of real world experience in the areas of sales and operations planning (S&OP), Read More

Get ERP Right the First Time: A Practical Guide to Selecting and Implementing a New ERP System


Every company faces different challenges and has different needs in regard to enterprise resource planning (ERP). Choosing the right ERP system can be difficult because there is really no one-size-fits-all ERP solution. However, there are certain basic principles that apply to nearly every company’s situation. Find out what they are, and learn how you can increase your chances of a successful ERP implementation.

implementing itil  Guide to Selecting and Implementing a New ERP System Every company faces different challenges and has different needs in regard to enterprise resource planning (ERP). Choosing the right ERP system can be difficult because there is really no one-size-fits-all ERP solution. However, there are certain basic principles that apply to nearly every company’s situation. Find out what they are, and learn how you can increase your chances of a successful ERP implementation. Read More

Computer Guidance Corporation


Computer Guidance Corporation has a track record of helping commercial contractors achieving quantifiable benefits as a result of implementing our eCMS construction management solution and accompanying business process consulting services.

implementing itil  as a result of implementing our eCMS construction management solution and accompanying business process consulting services. Read More