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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 implement service maintenance application


How to Choose a Service and Maintenance Application
If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, Applications Software

This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include software development; software maintenance; software reengineering/rearchitecting; porting software to a new platform; defect correction and bug fixing; and software testing; etc. Application areas could include core applications, enterprise applications, web applications, integration between applications, mainframe applications, desktop applications, wireless applications, software packages, and games. 

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Documents related to » implement service maintenance application

Alternative Software Support and Maintenance Options


Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

implement service maintenance application  support their current R/3 implementations, or alternative application platforms altogether. A majority of these customers are Oracle customers, including many [that are] already leveraging Oracle Fusion Middlewar e, which could enable organizations to easily move to Oracle Fusion Applications down the track. Reportedly, 94 percent of R/3 customers have not upgraded to new SAP versions, and the vast majority of those companies run Oracle as well. There are also many customers who have purchased mySAP Read More

How One Vendor Addresses Support and Maintenance Issues


SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available.

implement service maintenance application  of software tools to implement, manage, and upgrade the applications. SAP bundles the above software tools into SAP Solution Manager , while, in contrast, other vendors provide a variety of separate tools for upgrade management. Depending on the extent of the tools provided, customers may use third-party tools for requirements such as change management and performance monitoring. Upgrade tools, however, may have limited (if any) value for customers that upgrade infrequently. Conclusion and Read More

Aligning Java-based Application Strategies


In announcing their merger plans, Lawson and Intentia will not only have to grapple with the usual issues, but will have to deal with the nuanced differences in their respective Java application endeavors.

implement service maintenance application  to quickly and easily implement business solutions at a lower total cost of ownership (TCO). Such a move is in tune with Intentia's strategy. To further reduce its long-term development costs, back in 2004, Intentia announced a significant expansion of its strategic alliance with IBM, which was designed to help customers integrate their enterprise resource planning (ERP) and supply chain management (SCM) business processes through consolidated software offerings. As part of the alliance, Intentia will Read More

The Many Flavors of Application Software Outsourcing


Many companies are looking to outsource development and maintenance of their application software. Common reasons that companies outsource application software are to reduce their costs, improve quality, obtain flexible staffing levels, and obtain improved service and support so they can focus on their core competence such as, designing clothes, managing equity portfolios, or running hospitals. Choosing whether to outsource or not is a strategic decision for a company. Once a company has decided to outsource, however, it must still choose an outsourcing approach that best fits it needs. This paper will describe the many different options for application software outsourcing, including the advantages and disadvantages of each alternative.

implement service maintenance application  chose to purchase and implement new software packages that handled most of their business processes in a single, integrated package from companies such as SAP, PeopleSoft, Epicor, Mapics, Intentia, and other ERP providers. Many other companies chose to modify their existing software to handle the Y2K requirements. Regardless of which approach a company decided to take, almost every company was working on its IT applications and demand for resources grew steadily. During this time and continuing into the Read More

Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

implement service maintenance application  com Unveils Service Cloud SOS Button for Mobile In-app Support Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button (similar to the Amazon Kindle Mayday button) directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.   Last year, salesforce.com Read More

Is Your Current HR Service Delivery Model Working for You?


This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class HR service, and details the technology necessary to transform workforce service delivery.

By downloading this document, you agree to provide contact information and other data to select sponsors of this content.

implement service maintenance application  Your Current HR Service Delivery Model Working for You? This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class HR service, and details the technology necessary to transform workforce service delivery. By downloading this document, you agree to provide contact information and other data to select sponsors of this content. Read More

Enterprise Application Integration - the Latest Trend in Getting Value from Data


Enterprise Application Integration (EAI) is one of the hot-button issues in IT for the Year 2000. Information Week Research's survey of 300 technology managers showed nearly 75% of respondents said EAI is a planned project for their IT departments in the coming year. According to a survey conducted by Bank Boston, the market for EAI is expected to be $50 Billion USD by 2001. However, successful EAI requires a careful combination of a middleware framework, distributed object technologies, and custom consulting.

implement service maintenance application  carefully examined before any implementation is attempted. EAI began at Goldman Sachs in New York nearly 10 years ago, where they funded the Teknekron Information Bus (TIB) to pump stock market quotes into different systems. The programmers who wrote Teknekron then left and founded TIBCO. Many of those same developers are now with Vitria. The basic components required to achieve EAI are the following: Business Rule Component: to allow the applications to understand your business processes Business Logic Read More

Application Portfolio Management: Delivering Improved Functionality


Today’s technology and application leaders are pressured to deliver functionality that drives efficiency, innovation, and growth—while reducing costs. As a result, technology and application portfolio management (APM) are top business priorities. Learn about a framework for implementing an APM program that can enable your company to monitor and analyze the impact of application changes and reduce portfolio complexity.

implement service maintenance application  practice that many organizations implement to support APM efforts.   The Recommended Approach It is recommended that the introduction and implementation of an APM program be phased to balance costs, benefits, risks, and combined business and technology objectives. Moreover, because APM is a continuous process, it requires a lifecycle approach to be effective. Figure 1 provides an example of the lifecycle approach that Lionbridge has developed to support the implementation and ongoing management of APM Read More

Mobile Application Momentum


With the boom in sales of smart mobile handsets, the opportunity for developing and selling mobile applications is ever more appealing. But the market is changing and evolving rapidly, with new concepts and technologies vying for attention. Discover why, in order to gain momentum, mobile applications need to have both appealing value for customers and the most appropriate, rapid, and wide-reaching routes to market.

implement service maintenance application  Application Momentum Quocirca is a research and analysis company with a primary focus on the European market. Quocirca produces free to market content aimed at IT decision makers and those that influence them in business of all sizes and public sector organisations. Much of the content Quocirca produces is based on its own primary research. Source: Quocirca Ltd Resources Related to Mobile Application Momentum : (Wikipedia) Mobile Application Momentum Mobile Applications is also known as : Mobile Read More

5 Key Steps to Make Field Service Profitable


Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor.

implement service maintenance application  Key Steps to Make Field Service Profitable Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor. Read More

Application Security, Inc.


Application Security, Inc. (AppSecInc) is the leading provider of application security solutions for the enterprise. AppSecInc's products – the industry's only complete vulnerability management solution for the application tier – proactively secure enterprise applications at more than 350 organizations around the world. Historically, organizations have secured their networks and host operating systems by applying the vulnerability management methodology. This four-step process allows organizations to proactively manage risk by baselining what elements they have and identifying what vulnerabilities are present on them; prioritizing security measures based on value and risk; intelligently applying protection based on this prioritization; and then applying ongoing monitoring to flag any issues. AppSecInc products are the industry's most complete line of security solutions for the application tier that apply to applications the same vulnerability management methodology organizations use to secure their networks and general-purpose operating systems. By securing data at its source, we enable organizations to more confidently extend their business with customers, partners and suppliers while meeting regulatory compliance requirements. Our security experts, combined with our strong support team, deliver up-to-date application safeguards that minimize risk and eliminate its impact on business. Please contact us at 1-866-927-7732 to learn more, or visit us on the web at www.appsecinc.com

implement service maintenance application  column-level encryption, intrusion detection, security audit, vulnerability assessment,database security Read More

IBM Moves into Enterprise Application Integration


International Business Machines (NYSE: IBM) has announced a new release of MQSeries Integrator that should help businesses integrate their applications and improve e-business architectures. IBM’s leadership in message oriented middleware with MQSeries should allow them to take a leadership role in the market in short order.

implement service maintenance application  easier and faster to implement changes. MQSeries Integrator Version 2 also features new Extensible Markup Language (XML) support, making it possible for companies to automatically transform messages from existing applications into useable data for XML-based applications. The reverse is also true, MQSeries Integrator Version 2 can transform XML-formatted messages into useable data for existing applications. MQSeries Integrator Version 2 builds on the power of MQSeries Integrator Version 1. MQSeries Read More

Evaluating Cloud-Based ERP for Professional Service Organizations


In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs; t...

implement service maintenance application  Cloud-Based ERP for Professional Service Organizations Cloud computing adoption rates are sky-rocketing. And professional services organizations (PSOs) are leading the way. In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs the unique requirements of professional service automation the cloud considerations that PSOs must take into account You'll also get the direct experience of one PSO’s evaluation Read More

Transform Your Service Organization into a Performance-driven Leader


Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything together.

implement service maintenance application  Your Service Organization into a Performance-driven Leader Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything Read More