IFS Metrix Service Manageement 5.5: Related Documents

Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

IFS METRIX SERVICE MANAGEEMENT 5.5: productize, professional, service, Epicor, tip, hint.
5/16/2005 12:00:00 AM

Where Has All the Service Gone?
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility. When faced with a problem, the consumer is alone! What happened to the lifetime value of the customer? This article examines the lapses and promises in providing service to the end customer.

IFS METRIX SERVICE MANAGEEMENT 5.5: Part Three: Analysis of IFS and Intentia | GXS Acquires HAHT Commerce or More Synchronized Retail B2B Data Part Four: Challenges and User Recommendations. | GXS Acquires HAHT Commerce for More Synchronized Retail B2B Data Part Three: Market Impact | GXS Acquires HAHT Commerce for More Synchronized Retail B2B Data Part Two: HAHT Commerce | GXS Acquires HAHT Commerce for More Synchronized Retail B2B Data Part One: Event Summary | What Does the Future Hold for PRM? | EDI versus. XML--Working in Tandem
11/2/2004

IFS Wins in Field Service Management » The TEC Blog
its footprint with the IFS Metrix Service Management Mobile solution. WP Beverages , a subsidiary of Wis-Pak Inc. , is a distributor of Pepsi-Cola and other leading soft drinks, serving markets in Wisconsin, Illinois, Michigan, and South Dakota. WP Beverages has been using IFS Metrix Service Management software to automate business processes for streamlined operational efficiency, which has resulted in improved service delivery for clients. The company uses IFS Metrix Service Management to automate

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26-02-2013

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

IFS METRIX SERVICE MANAGEEMENT 5.5:
8/3/2009 3:20:00 PM

6 Easy Steps to Finding the Right Business VoIP Service
Here's a handy guide to help you find the system that's right for your company.

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3/10/2011 12:00:00 PM

The Impact of IT Service on Business Process Management
The Impact of IT Service on Business Process Management. Browse & Download Free IT Reports on The Impact of IT Service on Business Process Management There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging technologies: BPM is concerned with the orchestration and management of effective business processes, while BSM focuses on the operational effectiveness of the enabling IT services. These technologies are mutually beneficial to one another. This white paper is intended for managers interested in implementing robust BPM solutions in IT-dependent business scenarios or managers looking to lay down a basic foundation for effective on-demand utility computing. It addresses the partnership between Fuego and Proxima Technology, vendors in BPM and BSM solutions.

IFS METRIX SERVICE MANAGEEMENT 5.5:
10/3/2005 12:40:00 PM

Smart Software for Service-level Driven Forecasting » The TEC Blog

IFS METRIX SERVICE MANAGEEMENT 5.5: demand, demand planning, forecast, forecasting, intermittent demand, Inventory, service level, Smart Software, Smart Willemain method, SmartCollaborator, SmartForecasts, spare parts, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
06-05-2013

eLoyalty Enhances Its Field Service And Logistics Services
eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its Field Service and Logistics practice. ServicePower is a small vendor that develops dispatch optimization software. eLoyalty will use ServicePower’s software to incorporate dispatch optimization and other aspects of Field Force Automation into their CRM services.

IFS METRIX SERVICE MANAGEEMENT 5.5:
11/21/2000

The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments.

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4/27/2010 4:12:00 PM

The Exacting Needs of Metal Service Centers
General enterprise resource planning (ERP) providers that are viable companies with a solid product, typically do not meet the dimensional inventory, chemical, and physical properties requirements that are vital to the metal service industry and material converter businesses.

IFS METRIX SERVICE MANAGEEMENT 5.5: Unite! A Series Study: IFS - Part 2 of 2 | Way To Go, Ross Systems! | Collaborative Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 1 of 2 | Geac Awakens On Its Deathbed - Part 2: Geac s Response | What s With Oracle s And SAP s Differing Clairvoyance? | Geac Awakens On Its Deathbed - Part 1: Event Summary | The ERP Market 2001 And Beyond – Part 5: Recommendations | The ERP Market 2001 And Beyond – Part 4: Market Predictions | The ERP Market 2001 And Beyond – Part 3: Rating
11/30/2005

Digital Business Service Providers Series: Market Overview
Today’s Digital Business Service Provider (DBSP) market is a complex of interrelated services and provider capabilities. This article traces the history of the service providers, and explains how each arose at points when markets developed around particular core technologies. The historical evidence suggests something about future planning for new technologies and developments.

IFS METRIX SERVICE MANAGEEMENT 5.5: Quo | What is IFS Up To in the CRM Arena?! | “B” Before “e” When Marketing to “C” | EAI Vendor Extricity Teams with Moai to Automate E-Commerce Systems | USinternetworking and AT&T are Working the System | MCI WorldCom: “It’s not an age, it’s an attitude” | New Product Delivers Spark to Online Marketing | 3 Countries Open the Gate | ManagedOps.com – 13 Years and 93,000 Square Feet | SynQuest Teams With InterWorld for Internet Sales and Fulfillment | Getting Strangers to Take Your
12/13/2000