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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 idc best data center


Network Data Protection Playbook: Network Security Best Practice for Protecting Your Organization
Malicious hacking and illegal access are just a few of the reasons companies lose precious corporate data every year. As the number of network security breaches

idc best data center  Continuous Data Protection solutions (IDC) that use the network for business-continuity and data-recovery operations and protect data in flight when it is copied from one data store to another. This method allows for the immediate protection of data, whereas backup via tape is not complete until it has been received at the backup data facility. Improve policy and key management for encryption. There is a strong movement to embed encryption in servers, storage, VoIP devices and other technologies. As the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Documents related to » idc best data center

Running and Optimizing the Business of IT: The SAP Best-practices Approach


IT has long been seen as one of the best ways to address the challenges of the business environment. Yet the complexity and rigidity of IT infrastructure keep IT from fully serving the business. IT could better help serve your customers and reduce business costs if it were provided as a service. Find out more about IT service management standards and best practices, with a focus on SAP’s approach to IT optimization.

idc best data center  are growing. A recent IDC survey asked CIOs, IT managers, and IT professional staff to rank the importance of key drivers for adopting IT process standards or best practices. As Figure 2 shows, drivers include improving security, lowering IT operational costs, improving availability and performance, reducing errors, solving problems faster, and satisfying regulatory compliance requirements. The ITIL Framework :Best Practices for ITSM For organizations seeking to progress along the IT process maturity Read More

TradeStone Software STARS 2013: Retail Rocks! Part 1


While I have repeatedly met with TradeStone Software’s top executives at the company’s head office in Gloucester, Massachusetts (and elsewhere, such as at the multiple annual NRF BIG Retail Show events in New York City) and seen its software in action, 2013 was the first time that I have ever attended the company’s user conference, STARS (Simplifying Technology Around Retailers and Suppliers

idc best data center  Leslie Hand, Research Director, IDC Retail Insights , spoke about “Dynamics of Product Management, Merchandising and Supply Chain Convergence in an Omnichannel World.” While not as flashy, hi-tech, and fast-paced as Spieckerman’s talk a day earlier, Hand’s down-to-earth presentation certainly reinforced many of the themes and trends that Spieckerman had outlined. For example, she concurred that the bricks-and-mortar stores will not go away any time soon, as we all like to shop and often Read More

Enterprises Reap Rewards of Modernizing Their ERP Systems


With increased mergers and acquisitions at the global level, organizations have started recognizing the benefits of upgrading to a modern enterprise resource planning (ERP) platform and a service-oriented architecture (SOA). Learn how different approaches to ERP system and architecture upgrades can help your company drive down costs, raise employee productivity, and produce meaningful business process improvement.

idc best data center  accompany any such request. IDC reserves the right to deny approval of external usage for any reason. Copyright 2007 IDC. Reproduction without written permission is completely forbidden. Searches related to Enterprises Reap Rewards of Modernizing Their ERP Systems : Enterprise Resource Planning | ERP Software | ERP Platform | mySAP ERP | ERP Upgrade Options | ERP System | SAP ERP Software Solution | Enterprise Resource Planning Systems | Implementing ERP Systems | ERP Systems Comparison | ERP Systems Read More

KANA Software and Ciboodle Join Forces for Customer Experience Perfection


The multi-channel customer experience management software market represents an attractive US$5 billion-plus market opportunity, which IDC recently forecast to grow at between 5 to 12 percent through 2015 (a 6 percent compound annual growth rate [CAGR]) within the larger overall customer relationship management (CRM) space. To that end, in July 2012, KANA Software, a longstanding customer service

idc best data center  billion-plus market opportunity, which IDC recently forecast to grow at between 5 to 12 percent through 2015 (a 6 percent compound annual growth rate [CAGR]) within the larger overall customer relationship management (CRM) space. To that end, in July 2012, KANA Software , a longstanding customer service software provider, which has lately been on an impressive comeback and acquisition trail , announced that it has acquired the upbeat and innovative contact center customer service company Ciboodle from Read More

Re-think Data Integration: Delivering Agile BI Systems with Data Virtualization


Today’s business intelligence (BI) systems have to change, because they’re confronted with new technological developments and new business requirements, such as productivity improvement and systems as well as data in the cloud. This white paper describes a lean form of on-demand data integration technology called data virtualization, and shows you how deploying data virtualization results in BI systems with simpler and more agile architectures that can confront the new challenges much easier.

idc best data center  BI, business intelligence, operational intelligence, Hadoop, NoSQL, self-service BI, data virtualization, big data, on-demand data integration, lean data integration, JBoss Data Virtualization Read More

Demystifying Data Science as a Service (DaaS)


With advancements in technology, data science capability and competence is becoming a minimum entry requirement in areas which have not traditionally been thought of as data-focused industries. As more companies perceive the significance of real-time data capture and analysis, data as a service will become the next big thing. India is now the third largest internet user after China and the U.S., and the Indian economy has been growing rapidly. Read this white paper to find out more about how data SaaS is set to become a vital part of business intelligence and analytics, and how India will play a role in this trend.

idc best data center  data science, big data, analytics, data SaaS, data scientist, India, data as a service, real-time data, data analytics Read More

Master Data Management: Extracting Value from Your Most Important Intangible Asset


In a 2006 SAP survey, 93 percent of respondents experienced data management issues during their most recent projects. The problem: many organizations believe that they are using master data, when in fact what they are relying on is data that is dispersed throughout the enterprise. Discover the importance of master data and how the ideal master data management (MDM) solution can help your business get it under control.

idc best data center  Data Management: Extracting Value from Your Most Important Intangible Asset Master Data Management: Extracting Value from Your Most Important Intangible Asset If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Read More

ERP Selection: 6 Best Practices You Need to Know


ERP Selection: 6 Best Practices You Need to Know. Here are six best practices to help make your ERP search a success.

idc best data center  Selection: 6 Best Practices You Need to Know Here are six best practices to help make your ERP search a success. From knowing your needs, to making sure the vendor can support your requirements, to understanding the importance of training your staff on the new system, you'll get time-honored advice on how to make the right ERP choice. Let the experts lead you on the path to a winning ERP selection project. Download your PDF copy of 6 Best Practices for Selecting ERP Software today!   For assistance, Read More

A Definition of Data Warehousing


There is a great deal of confusion over the meaning of data warehousing. Simply defined, a data warehouse is a place for data, whereas data warehousing describes the process of defining, populating, and using a data warehouse. Creating, populating, and querying a data warehouse typically carries an extremely high price tag, but the return on investment can be substantial. Over 95% of the Fortune 1000 have a data warehouse initiative underway in some form.

idc best data center  data warehouse,data warehousing,data acquisition,metadata management,data mining,data cleansing,data capture,Data Warehousing definition,Bill Inmon,Ralph Kimball,database technology management experience,data warehouse design expertise Read More

Scalable Data Quality: A Seven-step Plan for Any Size Organization


Every record that fails to meet standards of quality can lead to lost revenue or unnecessary costs. A well-executed data quality initiative isn’t difficult, but it is crucial to getting maximum value out of your data. In small companies, for which every sales lead, order, or potential customer is valuable, poor data quality isn’t an option—implementing a thorough data quality solution is key to your success. Find out how.

idc best data center  Data Quality: A Seven-step Plan for Any Size Organization Melissa Data’s Data Quality Suite operates like a data quality firewall – instantly verifying, cleaning, and standardizing your contact data at point of entry, before it enters your database. Source : Melissa Data Resources Related to Scalable Data Quality: A Seven-step Plan for Any Size Organization : Data quality (Wikipedia) Scalable Data Quality: A Seven-step Plan for Any Size Organization Data Quality is also known as : Customer Read More

Best Practices for Improving Performance in Your Contact Center


Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contac...

idc best data center  Practices for Improving Performance in Your Contact Center Best Practices for Improving Performance in Your Contact Center Your contact center is your front line for customer service and satisfaction. But is it running at peak performance—keeping your customers happy and building solid, loyal relationships? Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contact Center . You'll learn how to manage your Read More

Appliance Power: Crunching Data Warehousing Workloads Faster and Cheaper than Ever


Appliances are taking up permanent residence in the data warehouse (DW). The reason: they are preconfigured, support quick deployment, and accelerate online analytical processing (OLAP) queries against large, multidimensional data sets. Discover the core criteria you should use to evaluate DW appliances, including performance, functionality, flexibility, scalability, manageability, integration, and extensibility.

idc best data center  data warehouse model,data warehouse software,enterprise data warehouse,olap database,olap tools,data warehouse concepts,data warehouse schema,data warehouse system,data warehouse tools,data warehouse training,olap data warehouse,building a data warehouse,building the data warehouse,business intelligence olap,data warehouse data mart Read More

Big Data, Little Data, and Everything in Between—IBM SPSS Solutions Help You Bring Analytics to Everyone


Regardless of the type or scale of business data your users need to harness and analyze, they need a straightforward, visual solution that is easy to use on the front end and highly scalable on the back end. Fortunately, IBM SPSS solutions provide just such an ecosystem that can make different kinds of data stores—from Hadoop to those proverbial spreadsheets—useful sources of business insight and decision support.

idc best data center  big data, predictive analytics, real-time analytics, embedded analytics, business analytics, IBM SPSS solutions, IBM SPSS predictive analytics tools, SPSS predictive software, predictive software Read More

Automating Your Call Center Feedback


Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with "that company." Are your customers saying this about your local contact center? If so, do you know why? Learn why you should update your customer feedback systems.

idc best data center  Your Call Center Feedback Our Mindshare Call Center Supervisor solution can help you measure the performance of your agents continuously so you can seize opportunities in real time to jump in and coach. They'll appreciate the immediate feedback and feel better about their work. Source : Mindshare Technologies Resources Related to Automating Your Call Center Feedback : Call Centre (Wikipedia) Automating Your Call Center Feedback Call Center is also known as : Call Center Services , Inbound Call Read More