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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » icici lombard travel insurance review


Mondial Assistance Group Shares Best Processes to Improve Quality, Efficiency
Mondial Assistance Group relies on efficient sharing of best practices across business units to provide superior customer service to clients worldwide. By

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Successful 5010 and ICD-10 transition: An implementation roadmap
The 1996 US Health Insurance Portability and Accountability Act (HIPAA) was enacted to improve the portability of health care coverage. The new 5010 standard

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InsFocus Releases Version 2.0 of BI Solution for Insurance
The Israeli software provider InsFocus Systems, producer of Insfocus Plus, a business intelligence (BI) solution targeted at the insurance industry, has

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Westwood Insurance Chooses MAS 500 for Integration Capabilities
For ten years, California (US)-based Westwood Insurance used an off-site bureau for all accounting, financial, and insurance data management. In 1996, the

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How One Vendor''s Software Solutions Address the Insurance Industry''s Unique Issues
Callidus Software''s latest enterprise incentive management and sales performance management product suite for the insurance sector aims at helping insurance

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Onyx-Delivering Excellence in Insurance
Customer process management (CPM)—the convergence of customer relationship management (CRM) and business process management (BPM)—can deliver significant gains

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Mercator Software Extends EAI Solutions for Insurance with XML
Mercator Software (which is changing its name from TSI International Software to reflect the name of its flagship product) has announced support within its

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TEC Product Review: Omnivex Moxie
TEC business intelligence and data management analyst Jorge García profiles Omnivex Moxie, a powerful digital signage software solution designed for business

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The SCM Perspective: 2009 in Review-and What You Can Do to Weather the Storms of 2010
In spite of the 2009 recession, some SCM vendors were able to create traction in the supply chain space this year. From an industry landscape perspective, three

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Financial Mobility-Balancing Security and Success
No financial services company can afford to relax when it comes to IT security. Banks, investment firms, and insurance providers must follow government

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The Paperless Office: Accepting Digitized Data
Of the many industries that are attempting to go paperless, the insurance industry has been on the leading edge of a completely digital environment. For

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Customers Are Ready For Mobile Commerce, But Are Retailers Ready?
Mobile device interfaces can enhance customer engagement by providing services such as pricing information and user review facilities. The upward trend in the

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Secure Analytics: Maximizing Data Quality and Minimizing Risk for Banking and Insurance Firms
Do you use real customer profiles and statistics to drive marketing efforts, or real employee data for salary or benefit analysis? While these activities are

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Concur Aims To Be Single Point Of (Purchasing) Access
Concur began as a vendor of shrink-wrapped travel and expense tracking software, but is now making a play to be a major provider of self-service Internet

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Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe
The increasing use of virtualization allowed managed hosting providers to reduce costs by sharing infrastructure between customers, creating the earliest

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