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Mondial Assistance Group Shares Best Processes to Improve Quality, Efficiency
Mondial Assistance Group relies on efficient sharing of best practices across business units to provide superior customer service to clients worldwide. By

i select travel insurance  Assistance Group Shares Best Processes to Improve Quality, Efficiency Mondial Assistance Group relies on efficient sharing of best practices across business units to provide superior customer service to clients worldwide. By choosing Lombardi Blueprint from IBM to execute the 'SOKE' process improvement program, Mondial discovered inefficiencies, managed sharing processes, and improved collaboration across the organization. See how this led to high cost savings and improved client services. BEGINLYX` Read More

CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » i select travel insurance


Improving Customer Relationships: An Integrated Approach
It’s a simple idea: get a better understanding of your customers’ wants and needs, deliver on their expectations, and your revenue will increase. But more than

i select travel insurance  says Mr Danilewitz. “When I click on a customer’s name, I can see everything he or she is doing under the umbrella of our business. It helps drive the company’s priorities.” As a result, today ABSG can focus its efforts on just-in-time delivery to its customers. For example, a hospital does not want to stock more of an expensive cancer drug than it needs. ABSG’s CRM system can track both the hospital’s historic use of the drug and its inventory, allowing the distributor to ship what the Read More
State of the Market: HR
More than ever, executives are looking to transform human resources (HR) from a seemingly low-priority function into a strategic part of the business. This

i select travel insurance  'When employees have questions, I can log on and see their live session so that I can help them in minutes instead of spending days passing e-mails back and forth,' said Griffin. Using built-in workflow, modifications are routed to the appropriate approver and made 'live' once authorized. By automating day-to-day changes through electronic workflow and empowering employees to handle updates on their own, records are current and accurate. 'The decision to use UltiPro's Web tools and move to a paperless Read More
How to Choose a Manufacturing System
If you’ve worked for more than one manufacturing company, you know that each one is different. Different processes, systems, problems—all these variations mean

i select travel insurance  complex systems. What should I look for in an ASP? First-rate solutions and superior levels of customer service and support. State-of-the-art software, hardware, and network infrastructure. An advanced system for data protection, backup, and recovery. Proactive detection of malicious code, viruses, and system intrusion. Service level agreements that clearly specify the levels of performance, consistency, and availability. Flexible subscription service'monthly, one-year, and two-year agreements. 24 / 7 Read More
CRM for Financial and Insurance Markets Software Evaluation Report
This CRM Software Evaluation Report supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular

i select travel insurance  for Financial and Insurance Markets Software Evaluation Report TEC's CRM for Financial and Insurance Markets Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides Read More
What's in a Name? or Enterprise Systems' Reincarnations (Part I)
Well, the ERP Graveyard blog might sometimes be slightly deceiving, since not all enterprise resource planning (ERP) products necessarily die there. Some of

i select travel insurance  product managers or developers. I recently met with AXIS and Cimnet (parts of Consona) and have vicariously learned that the staff at both places have been with the company an average of 16 years, plus, the founder of Cimnet is still there, now as a managing director of the division. Therefore, Consona is today an enterprise-class application software and services provider for both small-to-medium enterprises (SME) and Global 2000 businesses. The customer size and industry depend on the solutions from Read More
The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

i select travel insurance  1: From A to I The Lexicon of CRM Part 1: From A to I R. Garland - October 12, 2001 0 - A  360 degree view of the customer - A term used to describe the ability for virtually anyone in the company to know anything about the customer (products bought, support calls made, web site visits conducted, etc.). A complete, 306 degree view of customer information. 3G - Supposedly the ultimate wireless protocol technology that is already being used in areas outside of North America where countries have more Read More
Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part I)
One renowned vendor seems to have contributed to the 2007 holiday shopping season. That would be Irvine, California, the United States (US)-based Epicor

i select travel insurance  Epicor Poised to Rule the Mid-Market Retail Sector? (Part I) One renowned vendor seems to have contributed to the 2007 holiday shopping season. That would be Irvine, California, the United States (US)-based Epicor Software Corporation (Nasdaq: EPIC). With over 2,500 employees worldwide and with projected 2007 revenues of $414.5 million (not including the pending acquisition), Epicor is the global leader in the mid-market, serving over 20,000 customers worldwide. With more than 20 years of operating Read More
Onyx-Delivering Excellence in Insurance
Customer process management (CPM)—the convergence of customer relationship management (CRM) and business process management (BPM)—can deliver significant gains

i select travel insurance  Delivering Excellence in Insurance Customer process management (CPM)—the convergence of customer relationship management (CRM) and business process management (BPM)—can deliver significant gains in efficiency and standardization for insurance companies. Whether it’s providing real-time quotations for insurance policies, identifying cross-selling and renewal opportunities, or managing claims, CPM extends across the enterprise to ensure that each customer interaction becomes an opportunity for serv Read More
Curbing MESsy Shop Floor State of Affairs - Part I
Those that follow manufacturing-oriented enterprise applications have likely noticed for some time an uptick of conversations about the need to better integrate

i select travel insurance  of Affairs - Part I Those that follow manufacturing-oriented enterprise applications have likely noticed for some time an uptick of conversations about the need to better integrate high-speed manufacturing operations (the real-time world of the plant) with the planning and engineering departments (the transactional and design world of enterprise systems). The nirvana (or utopia) hoped for thus far has been to provide a single point of operation and control for manufacturers to: Plan, Define, Control, Read More
Tentative Unification in Server I/O Architecture Battle
The Next Generation I/O (NGIO) and Future I/O groups have agreed to unify their efforts to develop the next I/O architecture.

i select travel insurance  Unification in Server I/O Architecture Battle Tentative Unification in Server I/O Architecture Battle R.A. Krause - September 3rd, 1999 Event Summary The Next Generation I/O (NGIO) and Future I/O (FIO) groups announced on August 31st, 1999, that they intend to merge their specifications into one, to be used by server and peripheral vendors throughout the industry. The unified architecture will be called System I/O. (NGIO includes Intel, Dell, Sun, Hitachi, NEC and Siemens; FIO was founded by Read More
Avoiding the Compliance Trap for Travel and Expenses
Maximizing transparency and control over travel and expense (T&E) management is essential in a compliant-conscious market. Purpose-built software and on-demand

i select travel insurance  the Compliance Trap for Travel and Expenses Maximizing transparency and control over travel and expense (T&E) management is essential in a compliant-conscious market. Purpose-built software and on-demand services are part of a best-practices approach that help with not only streamlining your processes, but also analysis and reporting. Find out what you need to know about automated T&E solutions—and how they can help you reduce your risk of noncompliance. Read More
Westwood Insurance Chooses MAS 500 for Integration Capabilities
For ten years, California (US)-based Westwood Insurance used an off-site bureau for all accounting, financial, and insurance data management. In 1996, the

i select travel insurance  Insurance Chooses MAS 500 for Integration Capabilities For ten years, California (US)-based Westwood Insurance used an off-site bureau for all accounting, financial, and insurance data management. In 1996, the rapidly growing division of the century-old company decided to bring its systems in-house in order to improve productivity and cost effectiveness. After an evaluation of three accounting systems, the company turned to MAS 500. Read More
i-Lean
Chiron's flagship product, i-Lean, is a logistics modeling and design tool built for warehousing, manufacturing, and retail environments. It

i select travel insurance  Lean Chiron's flagship product, i-Lean, is a logistics modeling and design tool built for warehousing, manufacturing, and retail environments. It employs a pull methodology used in conjunction with a lean inventory management strategy within a distribution or manufacturing facility. This is accomplished by integrating dozens of variables to generate inventory management solutions down to the stock-keeping unit (SKU) level. In addition to deriving operational recommendations, i-Lean lays out the cost Read More
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