Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly those with large, complex workforces, and how Kronos’ innovative solutions help companies control labor costs, minimize compliance risk, and improve workforce productivity.
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30-year period, because the HR department didn't end his leave, and the sick leave accrued over time. Astute WFM systems should track every minute from clock-in to clock-out. They can track “off the clock work,” which refers to indirect time—for cleaning up before or after a shift, allotted breaks, travel time between assignments/tasks, etc. While labor management systems typically measure the amount of time to perform specific tasks, they may not account for the time before or between these tasks,