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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 how to secure a connection

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Securing Your Online Data Transfer with SSL: A Guide to Understanding SSL Certificates, How They Operate, and Their Application


Secure socket layer (SSL) secures data transmissions across the Internet, and is an integral part of most Web browsers and Web servers. To make an SSL connection, SSL protocol requires that a server have a digital certificate installed—which is typically signed by an independent and trusted third party to ensure its validity. Find out more about SSL and how to know if you need to deploy an SSL certificate.

how to secure a connection  more about SSL and how to know if you need to deploy an SSL certificate. Read More

Has SAP Become a PLM Factor to Be Reckoned With?


You have probably heard of SAP’s recent blockbuster acquisitions, but did you know about the vendor’s fervent in-house innovation and newly developed products for SCM and PLM sectors. In his recent article, TEC Principal Analyst P.J. Jakovljevic takes a close look at the continuous product and service innovation at SAP and discusses the key products and development strategies with SAP PLM solutions managers. Read more.

how to secure a connection  mentioned SAP StreamWork. TEC: How do you plan to “win the hearts and minds” of engineering departments that love their 3D CAD/CAM offerings (which SAP doesn''t have) and that tend to also go for the CAD provider''s PLM offering? Why should they go for SAP PLM? SAP PLM: We have the vision of providing 3D visualization and communication capabilities for all asset- and product-related processes for the entire enterprise. Our strong belief is that 3D is not just for engineering departments—but the Read More

How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

how to secure a connection  TynTec Resources Related to How to Choose an SMS Provider : Short Message Service (SMS) (Wikipedia) How to Choose an SMS Provider SMS Provider is also known as : Best SMS Provider , Free SMS Provider , Install SMS Provider , Premium SMS Provider , SMS Gateway Provider , SMS Messaging Providers , SMS Provider Communication , SMS Provider Computer , SMS Provider Email , SMS Provider Error , SMS Provider Failed , SMS Provider List , SMS Provider Location , SMS Provider Settings , SMS Service Provider , SMS Read More

Waking Up to a “New Day” at Infor


Moving away from the relentless acquisitions of the past, Infor is waking up to a brand new day, marked by innovative product development that will change the way work is done. TEC principal analyst P.J. Jakovljevic looks at how the vendor has become a formidable opponent to SAP and Oracle, and examines all the components of Infor10, a new generation of enterprise software that allows the seamless execution of business processes.

how to secure a connection  have repeatedly heard of how hard it is to integrate ERP systems with other enterprise solutions. With service-oriented architecture (SOA), we really started to see the issues come up with MDM, SOA governance (transaction integrity), and overlapping or conflicting application rules. For example, inventory allocations in ERP, warehouse management system (WMS), and SCM typically have different logic, and one has to use the least common denominator approach (i.e., with the lowest overlap). Namely, to deal Read More

Should You Keep or Replace Your Legacy ERP Software? Here’s How to Decide


Not sure if you should hang on to your legacy ERP system or give it the boot? Find out, as TEC analyst Philippe Reney looks at the pros and cons of buying new, upgrading, or sticking with the software you’ve already got.

how to secure a connection  Legacy ERP Software? Here’s How to Decide There are three questions that have been around for just about as long as enterprise resource planning (ERP) software itself: 1. Do I stay with my current ERP system? 2. Do I upgrade to the next version? 3. Do I go with a new ERP system? These questions are particularly relevant if you are operating an out-of-support system. But don''t make the mistake of thinking that your legacy system is the one thing keeping you from an Eldorado of increased margins. Read More

3 Reasons to Archive E-mail: Capacity and PSTs, Migration to Exchange 2010, and Compliance


E-mail is mission critical with corporate knowledge locked inside maiboxes. E-mail archiving solutions help organizations track e-mail transactions, restore inadvertently deleted messages, ensure compliance, and reduce storage demands. E-mail archiving software provides IT with the ability to manage data retention and enable ediscovery. Read this white paper to explore the issues of e-mail archiving and e-mail management.

how to secure a connection  Reasons to Archive E-mail: Capacity and PSTs, Migration to Exchange 2010, and Compliance E-mail is mission critical with corporate knowledge locked inside maiboxes. E-mail archiving solutions help organizations track e-mail transactions, restore inadvertently deleted messages, ensure compliance, and reduce storage demands. E-mail archiving software provides IT with the ability to manage data retention and enable ediscovery. Read this white paper to explore the issues of e-mail archiving and e-mail managem Read More

A Quiet ERP Vendor Merger That’s Worth a Closer Look


The CMS Software-XKO Software merger into Solarsoft Business Solutions offers proof that smaller enterprise resource planning vendors are not extinct yet. Perhaps in the grand scheme of things, no one should really care about such events, but these less well-known vendors haven’t said their last words yet.

how to secure a connection  . Part two discusses how CMS''s (now Solarsoft) ERP software solutions provide electronic data interchange (EDI), traceability with its Bar Code Labeling/Serialization module, as well as warehousing, distribution, and other supply chain features and functions. For more information and to start your own custom solution comparison, please visit TEC''s Enterprise Resource Planning Evaluation Center Read More

Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis


An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing and sales vehicle for reaching them—with a shrinking budget. And shifts in customer spending demand a fresh look at the value proposition of your current products and services. Find out how you can stay close to your customers as their needs change.

how to secure a connection  are now asking themselves: How do I stay close to my customers as their requirements change? How can I align my strategy and organization to best support my customers'' new needs? How do I monitor execution to achieve results in today''s economy? EXECUTIVE SUMMARY AT A GLANCE A New Look at Customer Value In difficult times, customers look for reliable, trustworthy, and cost-effective business partners. Best-run companies are proactive in adjusting their customer relationship philosophy, processes, and Read More

Building a Best-run Finance Organization: A New Role to Address Today’s Business Realities


One company executive has a growing influence in today’s boardroom—the chief financial officer (CFO). And the role of the finance organizations that these CFOs lead is expanding as well. Examine the changing role of the finance organization in today’s business environment, learn how your CFO can take on a more prominent role in defining company strategy, and find out how you can develop a best-run finance organization.

how to secure a connection  to sharing knowledge on how to maximize the value of SAP® software such as the following: SAP ERP Financials solution: A comprehensive financial management solution engineered to support companies from the midmarket to the most complex, multinational corporations, across a broad range of industries, which supports global financial reporting standards, multiple currencies and languages with over 45 country- specific versions, and tight integration with operational processes Financial performance Read More

Scala Shows Far More Than A Bit Of A Backbone Part 1


Scala seems to be telling any competitor that two can play the game in the global enterprise market. Employing offense as the best defense, the company is determined to attack the satellite divisions of its bigger competitors, particularly those of SAP.

how to secure a connection  Shows Far More Than A Bit Of A Backbone Part 1 Event Summary At the beginning of July, Scala Business Solutions (ASE: SCALA; www.scala.net ), an Amsterdam, the Netherlands-based provider of collaborative ERP software for mid-size enterprises and subsidiaries of global corporations, launched a number of initiatives to defend its turf by providing a counter value proposition to users of its larger competitors, especially SAP. Most recently, on July 16, Scala announced that it signed a new partnership Read More

Why Project Portfolio Management Is a Must-have Strategic Asset in a Down Economy


Project portfolio management (PPM) software can provide a dynamic decision-making process for assessing projects such as portfolios, prioritizing projects, and allocating limited resources to meet key organizational objectives. Using PPM can also help you better align and manage your people, projects, and processes—giving you the ability to react quickly to change and minimize risk in the current declining market.

how to secure a connection  Project Portfolio Management Is a Must-have Strategic Asset in a Down Economy Project portfolio management (PPM) software can provide a dynamic decision-making process for assessing projects such as portfolios, prioritizing projects, and allocating limited resources to meet key organizational objectives. Using PPM can also help you better align and manage your people, projects, and processes—giving you the ability to react quickly to change and minimize risk in the current declining market. BEGINLYX� Read More

Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors


This part illustrates how selecting the right ERP product depends on each client's requirements. Epicor, QAD, and Ramco Systems' rank can change with different sets of client requirements.

how to secure a connection  a four-part tutorial on how to effectively streamline the ERP selection process.   Part 4 illustrates how, by changing the selection criteria, the vendor''s scores will change. Read More

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection


Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.

how to secure a connection  teams can easily see how changes in their priorities impact the rank and scores of the vendors. This information is particularly useful when a selection team is trying to determine which vendors to include on the short list. A selection team''s priorities will customize the knowledge base, resulting in a unique rank based on the priorities. Figure 7 TEC''s CRM Knowledge Base (continued) Yet another set of priorities will generate a different rank among the three vendors. Figure 8 illustrates a new set of pr Read More

How to Survive a Software Selection Project When Your Boss Is a Sociopath


Is your boss the main reason you call in sick on Monday mornings? Do you need to “manage” your boss in order to get any work done? Do you find yourself in the position of having to defend your boss when talking to colleagues? Hello, your boss might be a sociopath. This may or may not be news to you. Time for a quick quiz. I am going to refer to your boss as “he,” but sociopathic

how to secure a connection  are 5 tips on how to survive your sociopath boss when you’re managing a software selection project. Tip #1: Surviving the Paranoia Is your boss convinced that your software selection project is going to make him look bad? Retain a fair, accurate, and auditable trail of all work up to and including to your software selection. TEC’s best-practice selection methodology recommends developing a report (including graphs, data, and charts) that demonstrates full proof of due diligence, as well as an audit Read More