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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 how to check references by telephone

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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How to Avoid the Pitfalls of Shipping Your Software Application as an Appliance


For independent software vendors (ISVs), software delivery creates big operational challenges. Integrating an application with the latest operating system and service pack causes headaches for customers and suppliers. However, pre-built server devices or appliances contain one convenient, ready-to-go system, minimizing configuration glitches and letting customers and suppliers step back while the appliance does the work.

how to check references by telephone  : Software Appliance (Wikipedia) How to Avoid the Pitfalls of Shipping Your Software Application as an Appliance Software Appliance is also known as : Appliance Design , Application Development , Application Security , Application Servers , Application Software Overview , Application Streaming , Business Software , Emulation Software , JeOS , Software Appliances , Software Application , Software Deployment , Software Distribution , Virtual Appliance , Virtual Machine , Virtualization , Virtualization Read More

Case Study: VAI Improves Customer Service with Business Portal


Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail industries. To facilitate everyday business processes, VAI began to consider a business portal. As a software provider, VAI was intimately familiar with a number of portal products, and decided that IBM Workplace Services Express was best suited for the company.

how to check references by telephone  have been doing and how many hours are billable to a certain client. Kevin Beasley Chief Information Officer VAI (Vormittag Associates, Inc.) VAI portal streamlines employee, customer and dealer business processes VAI chose to implement Workplace Services Express software for its ability to facilitate multiple business processes with customized functionality delivered through a common Web browser interface. Of prime importance, the portal structures the customer service process. A customer can log into Read More

Top 10 Considerations When Changing Payroll Software


When choosing a payroll software vendor, there are numerous considerations that must be taken into account when narrowing down the choices. Obviously, you have to decide on a software that meets your needs within budget. However, it’s just as important to consider the other factors that can make a huge impact on the overall success of your payroll software selection.

how to check references by telephone  transfer and conversion Consider how data from the existing system will be entered into the new system. Will the data need to be manually entered, or can it be imported? It''s especially convenient if the vendor offers an easily-customizable link to transfer data from one system to another. This often involves setting up translation tables in the link template that equate fields in the old system to fields in the new system. Once the data is transferred, it''s necessary to verify that all information is Read More

Selecting Your Hosted Security Service Provider: What Every IT Manager Needs to Know


Do-it-yourself (DIY) security can be daunting. It requires significant time, effort and expertise to maintain strong security while complying with information access and disclosure regulations. Find out how a hosted security solution can provide reliable and comprehensive security coverage for your company’s e-mail, Web, and instant messaging (IM), without requiring extensive expertise or equipment in-house.

how to check references by telephone  Use Email Security | How to Block Company Spam | Norton Internet Security | TEC Hosted Service White Paper | Technology Evaluation Centers White Paper | TEC Email Security Software Evaluation | Leader in Providing Security | Securing Web Information | Hosted Security Data Center Service | Mail Security Support | Read More

Making the Move: What to Do When You’ve Outgrown QuickBooks


Your old solution provided the basic bookkeeping capabilities you needed to start your company. But now, you have more customers. More employees. More complexity. What do you do when your small business is no longer so small? Before you make the move to a more powerful accounting solution, you should gather the facts and compare solutions. Get started with 37 tips for finding the accounting solution that fits your needs.

how to check references by telephone  way we can analyze how to improve profitability. Parmenter Studios has experienced important bottom-line benefits by adopting the new software package. Sage BusinessWorks has streamlined our order entry process by 20 percent, Parmenter notes. Receivables and payables are being processed much faster. Having realtime inventory means that we no longer experience material shortages. Company-wide, I d say that Sage BusinessWorks has increased our productivity by at least 15 percent. Focus in Figures, Not Read More

How to Compare the Real Cost of Accounting Software: 30 Questions to Ask Before You Sign the Contract


Once you decide it’s time to upgrade the enterprise resource planning (ERP) for accounting system, the next question is: “How much does it cost?” However, many variables factor into the total project price—and software is only a fraction of that. Discover 16 insider tips that can help you save money, as well as 30 specific questions to ask your software vendor, so you can avoid hidden costs and understand the total quote.

how to check references by telephone  to Compare the Real Cost of Accounting Software: 30 Questions to Ask Before You Sign the Contract Once you decide it’s time to upgrade the enterprise resource planning (ERP) for accounting system, the next question is: “How much does it cost?” However, many variables factor into the total project price—and software is only a fraction of that. Discover 16 insider tips that can help you save money, as well as 30 specific questions to ask your software vendor, so you can avoid hidden costs and Read More

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The Guide to Google Apps Training: Part Two: How to Secure a Google Apps Domain


You don’t have control over attempted attacks on your domain, but putting the right security systems in place means you can block access to your data and your domain. Google Apps provides users with a wide variety of customizable options to ensure that a domain is secure. Google Apps features stringent user access controls, governing how and when selected users gain access to the domain, and a disaster recovery system in order to retrieve any data compromised due to a security breach.

In this white paper, learn the basic systems and settings for a variety of security features, including development of domain recovery options, enforcement of secure sockets layer (SSL) connections, how to configure two-factor authorization for maximum mobile security, and the importance of auditing and setting long minimums for passwords. You’ll also read how the Google Apps system works to create the best mobile security for your domain, and how installation of a Google Apps Device Policy can further protect your domain in case of device theft. Get information on the disaster recovery features included in the core Google Apps, and how third-party systems such as Backupify can be added to further strengthen data recovery options, ensuring that duplicate copies of documents are available. Through these controls, users can be assured that their domain data is secure.

how to check references by telephone  Apps Training: Part Two: How to Secure a Google Apps Domain You don’t have control over attempted attacks on your domain, but putting the right security systems in place means you can block access to your data and your domain. Google Apps provides users with a wide variety of customizable options to ensure that a domain is secure. Google Apps features stringent user access controls, governing how and when selected users gain access to the domain, and a disaster recovery system in order to retrieve any Read More

Managed Services: How to Adapt to the Channel Model of the Future


Low margins, a boom in the managed services sector, and a decreasing reliance on client–server-based infrastructures are drastically changing the business landscape for many traditional IT channel players. This paper assesses the challenges facing the IT channel and describes how IT resellers can transform the growing demand for managed services from a threat into a key opportunity for future business success.

how to check references by telephone  Services: How to Adapt to the Channel Model of the Future Low margins, a boom in the managed services sector, and a decreasing reliance on client–server-based infrastructures are drastically changing the business landscape for many traditional IT channel players. This paper assesses the challenges facing the IT channel and describes how IT resellers can transform the growing demand for managed services from a threat into a key opportunity for future business success. Read More

Bizagi Case Study: Mars Canada Wins the ‘Time-to-Market’ Race in a Very Competitive FMCG Sector


The Speed-to-Market team at Mars Canada needed to make process changes fast and deploy process applications in a fraction of time in order to respond to the changing market dynamics. The team chose to implement Bizagi BPMS and gained a number of differentiating benefits in the fast-moving consumer goods (FMCG) sector.

how to check references by telephone  Case Study: Mars Canada Wins the ‘Time-to-Market’ Race in a Very Competitive FMCG Sector The Speed-to-Market team at Mars Canada needed to make process changes fast and deploy process applications in a fraction of time in order to respond to the changing market dynamics. The team chose to implement Bizagi BPMS and gained a number of differentiating benefits in the fast-moving consumer goods (FMCG) sector. Read More

Introduction to Dundas BI


The vision for Dundas BI is to provide organizations with the ability to give all their users a unified front end to the oaganizations' data. This video provides a short introduction to Dundas BI, including an overview of the architecture, the user interface, and some of its most important features.

how to check references by telephone  to Dundas BI The vision for Dundas BI is to provide organizations with the ability to give all their users a unified front end to the oaganizations'' data. This video provides a short introduction to Dundas BI, including an overview of the architecture, the user interface, and some of its most important features. Read More

Using SumTotal Systems to Build a Structured Approach to Learning and Development


Murray Metals Group, an independent UK-based metal business, needed to develop a structured approach to learning across the organization and build a consistent learning program across all 20 geographical locations. Murray Metals Group chose SumTotal® Learning Management to act as a central learning management resource, thereby successfully establishing a learning and development capability within the organization. See how.

how to check references by telephone  within the organization. See how. Read More

From Promises to Proof: How to Demonstrate Value to Your Customers


For managed services providers (MSPs) aiming to serve small and medium-sized businesses, the ability to capture and retain lasting customer relationships is a determining factor for long-term profitability. Only by clearly and consistently communicating your value to your customer can you hope to attain the role of trusted advisor—a position that will help protect you from losing business to lower-priced competitors. Learn how an integrated, offline reporting solution can help ensure that your customers perceive your value in the ways that matter most to all managers within the customer organization.

how to check references by telephone  Promises to Proof: How to Demonstrate Value to Your Customers For managed services providers (MSPs) aiming to serve small and medium-sized businesses, the ability to capture and retain lasting customer relationships is a determining factor for long-term profitability. Only by clearly and consistently communicating your value to your customer can you hope to attain the role of trusted advisor—a position that will help protect you from losing business to lower-priced competitors. Learn how an Read More

Top 10 Reasons to Take Your Field Service to the Cloud


Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus on what’s important: making customers happy. Here are 10 reasons why they have made the switch and why you need to take your field service organization to the cloud . . . or get left behind. Download the white paper and find out.

how to check references by telephone  10 Reasons to Take Your Field Service to the Cloud Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus on what’s important: making customers happy. Here are 10 reasons why they have made the switch and why you need to take your field service organization to the cloud . . . or get left behind. Download the white paper and find out. Read More

From Right Brain to Retail: Cutting Time-to-market with PLM


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how to check references by telephone  white paper, you’ll discover how PLM solutions can help your company achieve faster time-to-market. And you’ll learn how integrating PLM with your enterprise resource planning (ERP) system maximizes the capabilities of both. Read More