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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » hotels and restaurants


Integrated EAM for Hotels: An Overview
According to a recent NYT article, the hotel industry saw record revenue last year reaching $138 billion, growing $28 billion from the previous year. In

hotels and restaurants  previous year. In response, hotels increased rates and major chains like Hyatt and Marriott began planning new hotels. While the recent subprime crisis, low US dollar, and high gas prices have caused these chains to scale back new developments, they have not trimmed them down by much. Over 6,000 new hotels have been built, with a third of those still under construction. While hotels have been seeing record profits (until recently), those profits have been hard earned. Guests, especially those in the Read More...
Epicor Software Corp.: Completing Painstaking
Epicor Software is one of the first vendors and possibly the only mid-market vendor able to natively embrace customer and supplier activities tied to a core

hotels and restaurants  hospitality markets (restaurants and hotels), newspaper publishing, public safety, property management & real estate, and libraries. Geac is also a best-of-breed provider of mainframe and client/server cross industry solutions for financial administration and human resources (HR) functions, and enterprise resource planning (ERP) applications for manufacturing, distribution, and supply chain management. Founded in 1971, with headquarters in Markham, Canada, Geac has been experiencing a steady growth over Read More...
BI on the Go . . . So, Who’s Using Mobile BI?
In this first of two posts, TEC senior BI and data management analyst Jorge García presents some of the main findings of the TEC 2014 mobile survey on the usage

hotels and restaurants  was surprised to find hotels and restaurants in the top 10 industries using mobile BI offerings, not because there is no use case for mobile BI in that industry, but because there are other industries which according to previous research appear to be more amenable to the adoption of mobile BI solutions. Examples include utilities and service industries. Read More...
TEC Industry Watch: Enterprise Software News for the Week of July 30, 2012
SOFTWARE SELECTIONSVentura Manufacturing selects IQMSIndustry tags: Manufacturing, Assembly

hotels and restaurants  ERP X3 Industry tags: Hotels and restaurants Nando''s currently operates hundreds of restaurants across South Africa along with 30 others internationally, and has decided to implement Sage ERP X3 as its core global solution. The primary need for the new system was to integrate financial information across all divisions and provide central financial reporting functionality. The company also manages complex distribution and logistics, as well as projects for building new restaurant facilities projects; all Read More...
PurchasePro Acquires Stratton Warren
The $34 million digital marketplace provider is hoping to cash in on Stratton Warren''s large customer base and domain expertise.

hotels and restaurants  online marketplace for large hotels, casinos, and restaurants and these companies make up a significant portion of Stratton''s customer base. Together, PurchasePro and Stratton Warren gain more ground against competitors, in particular GoCo-op.com (see TEC article, Does Someone You Never Ever Heard Of Hold The Keys To The E-Commerce Kingdom? ). Both rivals offer digital marketplace platforms including software, services and catalogs for hospitality related verticals. In contrast to Stratton, GoCo-op''s Read More...
“Act Vertical” vs. “Go Extinct” Retailers - Part 2
Part 1 of this blog series set the historical background for the supply chain management (SCM) evolution and presented the advantages and shortcomings of

hotels and restaurants  example, has opened up hotels for pets and runs dog obedience classes in its stores. Both value-add services create tighter bonds with the consumers that typically come to shop for their pets’ food. The regional grocery supermarket store chain Wegmans lavishes attention and services on its consumers, providing everything from recipes to catering services. Since 2006, Best Buy  has been offering customized store-within-a-store experiences and services at selected locations for small business owners Read More...
Growing Food and Beverage Businesses: Innovation to Maximize Market Opportunities
Global demand for food and beverages continues to rise, and the market will pay a premium for partially prepared healthier choices. Food and beverage

hotels and restaurants  vending suppliers, restaurants, chefs, hotels, schools, and other types of institutions. A growing number are also reaching out directly to consumers on line. Consumers have a love-hate relationship with whole or partially processed foods. After years of being convinced that packaged foods with less fat or fewer carbohydrates were the answer to weight control, they are now returning to basics and looking for healthier, organic, and more appetizing alternatives. This is occurring in an era when time is Read More...
Cornerstone OnDemand
Cornerstone OnDemand (NASDAQ:CSOD) is a global leader of cloud-based talent management software solutions. Over 11 million users across 190 countries rely on

hotels and restaurants  organizations, such as Starwood Hotels & Resorts, The Neiman Marcus Group, Save the Children, Turner Broadcasting System, Virgin Media and Pinkberry, to engage their workforces and leverage people performance for greater business results. Based on Cornerstone’s pure cloud architecture, Cornerstone’s comprehensive solution helps organizations manage entire employee lifecycle, from hiring through retirement. Read More...
DSL Ltd. Selects IFS for Service Management
DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider has chosen IFS Field Service Management and IFS Mobile

hotels and restaurants  Ltd. Selects IFS for Service Management DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider (to quick-serve restaurants, convenience stores, grocery stores, and independent businesses) for nearly a century, has chosen IFS Field Service Management and IFS Mobile Workforce Management , components of IFS’ Enterprise Service Management offering (which came from the acquisitions of Metrix and 360 Scheduling ). The firm intends to enhance its service Read More...
The Wizardry of Business Process Management - Part 3
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM''s) necessary parts and parcels, and the software category’s

hotels and restaurants  Pharmaceuticals Corporation , Starwood Hotels & Resorts Worldwide , and The ServiceMaster Company . All of the abovementioned companies are largely concerned about their customer service levels. Pega’s customer interaction know-how has also resulted in solutions to close gaps and improve the following processes: Customer retention  and cross-selling ; Specialized fulfillment; New hire training; Post-order clean-up; Objection handling; Reducing on-call time, Product warranty and servicing management, Read More...
Entellium
Located in Seattle, Washington (US), Entellium has a research and development center in Malaysia and global consulting services worldwide. It has provided CRM

hotels and restaurants  such as Pan Pacific Hotels, Standard Chartered Bank, MCIS Zurich Insurance, and TELUS. Entellium is one of the fastest growing CRM companies today. Furthermore, Entellium delivers the best post-sales support in the CRM industry with free training, world-wide 24x7 help desk access and a dedicated account manager to ensure a quick deployment. Read More...
Margin Squeeze and Globalization in the Food and Beverage Industry
In the food and beverage industry, the channel master makes final volume decisions and mostly controls the unit price, with the manufacturer having limited

hotels and restaurants  public food outlets—such as hotels, hospitals, and school canteens—also have the buying power to negotiate national and regional contracts with special ordering, billing, and fulfillment needs. Quotation, price, and cost management are common requirements, as are personalized menu management and menu guides based on order structures. This means that suppliers can, for example, deliver on Monday everything required to prepare Tuesday''s menu, or all the menus for the week. Margin Squeeze What can a Read More...
The Potential of Visa''s XML Standard
Visa introduces a new global XML invoice specification.

hotels and restaurants  spending on airline travel, hotels and car rental. Visa plans to expand the specification to support other merchant sectors including healthcare, maintenance, repair & operations (MRO), and fleet services. The specification may also be used by any system developer seeking a standard and interoperable definition for processing invoice data using XML. It provides a cross-industry, interoperable message format that enables processing of enhanced data across regions and industry sectors. Market Impact As the Read More...
Message to ERP Vendors: Honesty versus Glitz
It’s a bit surprising that sales teams from some ERP vendors are still under the impression that simply wining and dining a customer is enough to win a sale. It

hotels and restaurants  to ERP Vendors: Honesty versus Glitz It’s a bit surprising that sales teams from some ERP vendors are still under the impression that simply wining and dining a customer is enough to win a sale. It’s this type of hubris that can cost vendors entire projects. Recently, I was helping with a customer’s software evaluation and selection process. Yes, we have products and solutions that extend beyond the simple self-service tool usage we offer on our website. For this project, TEC was brought Read More...
Infinium Returns To Its Core Competencies To Succeed Part 1: Recent Announcements
2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring. After a thorough soul-searching

hotels and restaurants  approximately 90% of the hotels and casinos on the Las Vegas Strip, and 100% of the Fortune 500 companies in the gaming industry. To illustrate its unrelenting commitment to the iSeries platform, on April 29, Infinium announced that it has signed IBM eServer iSeries channel partnership agreements with Computer Configuration Services (CCS); Dynamix Group ; Essex Technology Group, Inc. ; Inter-American Data, Inc. (IAD) ; Mainline Information Systems, Inc. ; and Sirius Computer Solutions (SCS) to increase Read More...

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