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Software Functionality Revealed in Detail
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 hosted managed file transfer service

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » hosted managed file transfer service

Magic Quadrant for Managed File Transfer


Companies should consider managed file transfer (MFT) suite vendors that meet their tactical and strategic needs. It's all too easy to be reactive and deploy technology that supports only one file transfer protocol and one standard for secure file transfers. It's more prudent to deploy a product that can be easily expanded and upgraded to handle multiple protocols and multiple standards in a well-managed, auditable way.

hosted managed file transfer service  Strengths LeapFILE offers fully hosted MFT suite functionality, with centralized monitoring and management in a software-as-a-service model (MFTaaS). LeapFILE''s focus on ad hoc file transfer (the most common type of file transfer) reduces the burden on e-mail systems and other collaborative infrastructures. Cautions LeapFILE is part of a growing set of vendors that uses the cloud as a platform and delivery mechanism, so they don''t completely map to Gartner''s MFT taxonomy. Most companies cannot and will Read More

ACCPAC -- Being Much More Than Meets The Eye Part Two: Announcements Continued


ACCPAC continues to expand its products footprint and operations worldwide.

hosted managed file transfer service  EDI data transfer service hosted at ACCPAC Online. IBM Business Exchange Services would then act as a central data transfer manager for EDI transactions, transmitting the data either exclusively through the Internet or, when required, by accessing traditional EDI networks. This flexible transaction delivery should insulate businesses from the complexities of dealing with multiple EDI networks, while enabling them to electronically trade with not only traditional EDI VANs, but also Internet-based trading Read More

PipeChain Adds Pragmatism Onto Simplicity


By being able to address the needs of all stakeholders across the tiers of the supply chain network, and with the marketplace/private trading exchange (PTX) tool as well, PipeChain can connect trading partners at various levels of the supply chain and deliver a value proposition of information connectivity and collaboration.

hosted managed file transfer service  functionality, primarily in a hosted environment. These vendors are mostly targeting midsize businesses that are under pressure to compete in the fast-moving e-business economy, or to react to a channel network''s need for speed and agility by putting their own supply chain online, but are either unable to afford the participation within consortium and/or private trade exchanges (CTX/PTX) or have been deterred from doing it by the bad publicity from already disillusioned market places'' users. PipeChain Read More

Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions


Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to customers, and decreases costs. Knowledge bases play a key role in helping enterprises achieve greater return on investment because they link web- and speech-based self-services together. In particular the emergence of VoiceXML has truly shifted speech and IVR platform hosting options.

hosted managed file transfer service  Providing VSS via a hosted model is not new, but the approach has undergone fundamental shifts in the last several years. The major drivers for this market come from both the supply side and the demand side. Enterprises increasingly rely on VSS for managing business continuity and seasonality demands, and for managing overall IT resources. Suppliers are eager to capitalize on the technological advances and open standards to enhance the VSS channel. The maturation of speech technology during the last 4 Read More

Inovis MESH Framework for Dial Tone Business Communities


When it comes to business-to-business (B2B) communications, two of the basic requirements for regulatory compliance are having a reliable network and a high quality dial tone. So why would you want to settle for anything less? To ensure that both are obtained, many companies are entrusting their data—and their compliance responsibilities—to the Inovis Multienterprise Expert Services Hub (MESH) platform. Find out why.

hosted managed file transfer service  capabilities built into Inovis'' hosted applications, we continuously monitor the entire MESH platform. At Inovis, we understand that you demand the highest-possible levels of network reliability and security for your data. We take great pride in the ability of the MESH platform to deliver exactly what you need, 24x7x365. Outsourcing Quality, Compliance & Business Community Management Build on Quality with Managed Services Dialtone quality, which means the highest-possible reliability and availability of B Read More

Bolstering the Call Center with Service Resolution Management Processes


Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

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Using Service Management Software to Enhance the Customer Experience


These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that best-in-class companies will adopt in the months to come.

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Giving Service Companies a Fast Start


But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

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Web Self-Service


This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the "big picture" of customer relationship management (CRM).

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Top Software for Service Companies


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The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations


Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling engine.

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Case Study: VAI Improves Customer Service with Business Portal


Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail industries. To facilitate everyday business processes, VAI began to consider a business portal. As a software provider, VAI was intimately familiar with a number of portal products, and decided that IBM Workplace Services Express was best suited for the company.

hosted managed file transfer service  Study: VAI Improves Customer Service with Business Portal Case Study: VAI Improves Customer Service with Business Portal If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. VAI is an award winning software developer and an IBM Premier Business Partner. Founded in 1978, VAI is headquartered in Long Island, New York, with branch offices in Florida, California and Illinois. In conjunction with IBM, the company designs customer driven Read More

Evaluating Cloud-Based ERP for Professional Service Organizations


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File Transfer Consulting


File Transfer Consulting provides managed file transfer and secure file transfer installation, integration, and training services to companies of all sizes. It specializes in deployments with multiple vendors, and its consultants help to consolidate, migrate, or expand systems with more experienced personnel, at a lower cost than any vendor can provide.

hosted managed file transfer service  Transfer Consulting File Transfer Consulting provides managed file transfer and secure file transfer installation, integration, and training services to companies of all sizes. It specializes in deployments with multiple vendors, and its consultants help to consolidate, migrate, or expand systems with more experienced personnel, at a lower cost than any vendor can provide. Read More

IBM Algo Risk Service on Cloud


IBM’s Algo Risk Service on Cloud is a web-based risk management and reporting service providing a dynamic interface allowing for the performance of on-demand activities. Support tools are available in a standard configuration for a range of analytics, data, and scenarios, but IBM Algo Risk Service on Cloud also offers flexible customization options. In this white paper, read how IBM Algo Risk Service on Cloud brings the front and middle offices together by addressing and meeting the different needs of portfolio and risk managers, traders, and analysts. The adoption of IBM Business Analytics can help businesses outperform competitors: learn about the myriad of features and benefits that can be brought to your organization.

Decision making needs to be supported by real-time, detailed data, which is delivered by IBM’s Algo Risk Service on Cloud. You can be confident in the source and quality of the risk analysis data, as IBM Algo Risk Service on Cloud provides extensive information and increased visibility on all aspects involved in managing risk. Users can perform a variety of comprehensive “what if” scenarios based on real data to assess an operation before it’s executed. IBM takes your data security seriously and offers a multi-level approach to protecting your information through different security and permissions settings on the individual level. Learn about how IBM Algo One Risk and Financial Engineering Workbench can provide a deeper reading of data. Business can be even more successful with the implementation of IBM’s Algo Risk Service on Cloud.

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