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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » hosted managed file transfer service


Magic Quadrant for Managed File Transfer
Companies should consider managed file transfer (MFT) suite vendors that meet their tactical and strategic needs. It@s all too easy to be reactive and deploy

hosted managed file transfer service  Strengths LeapFILE offers fully hosted MFT suite functionality, with centralized monitoring and management in a software-as-a-service model (MFTaaS). LeapFILE''s focus on ad hoc file transfer (the most common type of file transfer) reduces the burden on e-mail systems and other collaborative infrastructures. Cautions LeapFILE is part of a growing set of vendors that uses the cloud as a platform and delivery mechanism, so they don''t completely map to Gartner''s MFT taxonomy. Most companies cannot and will Read More...
PipeChain Adds Pragmatism Onto Simplicity
By being able to address the needs of all stakeholders across the tiers of the supply chain network, and with the marketplace/private trading exchange (PTX

hosted managed file transfer service  functionality, primarily in a hosted environment. These vendors are mostly targeting midsize businesses that are under pressure to compete in the fast-moving e-business economy, or to react to a channel network''s need for speed and agility by putting their own supply chain online, but are either unable to afford the participation within consortium and/or private trade exchanges (CTX/PTX) or have been deterred from doing it by the bad publicity from already disillusioned market places'' users. PipeChain Read More...
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

hosted managed file transfer service  Providing VSS via a hosted model is not new, but the approach has undergone fundamental shifts in the last several years. The major drivers for this market come from both the supply side and the demand side. Enterprises increasingly rely on VSS for managing business continuity and seasonality demands, and for managing overall IT resources. Suppliers are eager to capitalize on the technological advances and open standards to enhance the VSS channel. The maturation of speech technology during the last 4 Read More...
Inovis MESH Framework for Dial Tone Business Communities
When it comes to business-to-business (B2B) communications, two of the basic requirements for regulatory compliance are having a reliable network and a high

hosted managed file transfer service  capabilities built into Inovis'' hosted applications, we continuously monitor the entire MESH platform. At Inovis, we understand that you demand the highest-possible levels of network reliability and security for your data. We take great pride in the ability of the MESH platform to deliver exactly what you need, 24x7x365. Outsourcing Quality, Compliance & Business Community Management Build on Quality with Managed Services Dialtone quality, which means the highest-possible reliability and availability of B Read More...
ACCPAC -- Being Much More Than Meets The Eye Part Two: Announcements Continued
ACCPAC continues to expand its products footprint and operations worldwide.

hosted managed file transfer service  EDI data transfer service hosted at ACCPAC Online. IBM Business Exchange Services would then act as a central data transfer manager for EDI transactions, transmitting the data either exclusively through the Internet or, when required, by accessing traditional EDI networks. This flexible transaction delivery should insulate businesses from the complexities of dealing with multiple EDI networks, while enabling them to electronically trade with not only traditional EDI VANs, but also Internet-based trading Read More...
Ventyx Service Suite
The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the

hosted managed file transfer service   Read More...
Service Partners
Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management

hosted managed file transfer service  ERP, CRM, SCM, business consulting Read More...
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

hosted managed file transfer service  delivering superior customer service multiple channels,delivering,superior,customer,service,multiple,channels,superior customer service multiple channels,delivering customer service multiple channels,delivering superior service multiple channels,delivering superior customer multiple channels. Read More...
7 Ways Service Culture Can Drive Revenue
Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service

hosted managed file transfer service  field service management,FSM software,field service culture,field service company executives,field service revenue goals,field service business success,ServiceMax Read More...
The Executive Buying Guide to Employee Self-service
Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and

hosted managed file transfer service  self-service,guide,HR,management Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

hosted managed file transfer service  customer relationship management,CRM,call center solutions,knowledge management,KM,service resolution management,SRM,customer service,support and service,product specifications,technical support,billing questions,pricing and policy information,automated response system,contact channel Read More...
A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

hosted managed file transfer service  client data center or hosted in a secure off-site facility), and system management (i.e., maintained either by the client or by Servigistics). In my opinion, “social media” will go the way of “e-business.” That is, it will become such an integral part of how business is conducted that you will no longer hear it called out as a separate endeavor. TEC: Who are the decision makers within an enterprise when it comes to buying your products and services: IT departments or line of business (LoB) folks? Read More...
Service Delivery Innovation: Creating Client Value and Enhancing Profitability
The rules for success in today’s fiercely competitive market are constantly changing. Through service delivery innovation, a company can differentiate itself

hosted managed file transfer service  successful service delivery innovation,public service innovation,integrated services,public service delivery,electronic service delivery innovations,routine service delivery,alternative service delivery Read More...
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

hosted managed file transfer service  service technician scheduling,field service scheduling,automatic technician scheduling,dyanmic field service scheduling,dynamic scheduling engine,dynamic field service scheduling engine,dynamic field service scheduling Read More...

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