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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 hosted managed file transfer service ftp

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » hosted managed file transfer service ftp

Magic Quadrant for Managed File Transfer


Companies should consider managed file transfer (MFT) suite vendors that meet their tactical and strategic needs. It's all too easy to be reactive and deploy technology that supports only one file transfer protocol and one standard for secure file transfers. It's more prudent to deploy a product that can be easily expanded and upgraded to handle multiple protocols and multiple standards in a well-managed, auditable way.

hosted managed file transfer service ftp  Strengths LeapFILE offers fully hosted MFT suite functionality, with centralized monitoring and management in a software-as-a-service model (MFTaaS). LeapFILE''s focus on ad hoc file transfer (the most common type of file transfer) reduces the burden on e-mail systems and other collaborative infrastructures. Cautions LeapFILE is part of a growing set of vendors that uses the cloud as a platform and delivery mechanism, so they don''t completely map to Gartner''s MFT taxonomy. Most companies cannot and will Read More

PipeChain Adds Pragmatism Onto Simplicity


By being able to address the needs of all stakeholders across the tiers of the supply chain network, and with the marketplace/private trading exchange (PTX) tool as well, PipeChain can connect trading partners at various levels of the supply chain and deliver a value proposition of information connectivity and collaboration.

hosted managed file transfer service ftp  functionality, primarily in a hosted environment. These vendors are mostly targeting midsize businesses that are under pressure to compete in the fast-moving e-business economy, or to react to a channel network''s need for speed and agility by putting their own supply chain online, but are either unable to afford the participation within consortium and/or private trade exchanges (CTX/PTX) or have been deterred from doing it by the bad publicity from already disillusioned market places'' users. PipeChain Read More

On-demand Retail Trade Partner Integration Provider Asserts its Expertise


SPS Commerce delivers on-demand Software-as-a-Service (SaaS) SCM solutions to address inefficiencies in the retail supply chain network. Find out why SPS’ latest tools are a cut above the rest and how they help improve the way suppliers, retailers, and other trading partners manage and fulfill orders. And get the inside story as TEC Principal Analyst P.J. Jakovljevic sits down for a candid conversation with SPS’ Jim Frome.

hosted managed file transfer service ftp  centers, SPSCommerce.net , a hosted software suite that enables suppliers, retailers, distributors, and other retail supply chain parties to manage and fulfill orders. SPSCommerce.net includes an extensive and up-to-date repository of EDI transaction maps and point-of-sale (POS) data from 1,500 leading retailers, grocers, and distributors, ensuring greater reliability, faster implementations, extensive supply chain visibility, and deep insight for customers. Based on a multi-tenant on-demand model, SPSCom Read More

Secure Managed File Transfer with BizLink


Part of the BizManager product suite, BizLink is an enterprise-level electronic data interchange (EDI) solution and business-to-business (B2B) gateway. It’s designed for secure managed file transfer, regardless of disparate data types, transports, and connectivity methods. Find out how Bizlink can protect private data, and simplify the management of a complex community of external partners and internal organizations.

hosted managed file transfer service ftp  File Transfer Components , Hosted Managed File Transfer Service , Size Transfer Files , Secure File Transfer Server , Managed File Transfer Space . A member of the BizManager&8482; product suite, BizLink&8482; is a powerful and scalable enterprise-level server solution that provides for the secure managed file transfer of critical business documents regardless of disparate data types, transports and connectivity methods. It can protect your private data as well as simplify the management of a complex Read More

How to Evaluate Web-based BI Solutions


Web-based business intelligence (BI) is no longer an anomaly: organizations are ready for BI solutions that go beyond Web portals. However, when selecting Web-based BI applications, organizations must evaluate architecture, rather than features or functions. What differentiators do you need to look for before embarking on a full-scale BI implementation? And which vendors offer the solution your organization truly needs?

hosted managed file transfer service ftp  service-oriented architecture (SOA), and hosted applications has increased, organizations are increasingly examining Web-based applications. There are two approaches to Web-based BI delivery. The first involves portal delivery of BI reports and OLAP cubes, and the second is a true Web-based BI solution, fully deployed and maintained via the Web. From the user''s perspective, the differences may seem minor, as the interface remains the same. The real difference is the back end and the fact that development Read More

Service Partners


Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) implementation projects.

hosted managed file transfer service ftp  ERP, CRM, SCM, business consulting Read More

Enterprises May Be Overlooking Profits from After-sales Service


If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will lead in turn to significant overall profit margins.

hosted managed file transfer service ftp  May Be Overlooking Profits from After-sales Service Introduction Traditional sources of profit margins for manufacturers from product sales are diminishing as more and more products are commoditized, and margins are thus further and further reduced. On the other hand, profit margins from after-sales service are good (if managed well), and hold the promise of sustained (if not increased) revenue in the future. In industries like aircraft, automobile, computers, mobile phones, electronics, and so Read More

Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

hosted managed file transfer service ftp  industry watch, crm, customer service, salesforce.com, service cloud, cx, customer experience, salesforce1, mobile, mobile app, mobile chat, Salesforce1 Service SOS, in-app support Read More

Case Study: VAI Improves Customer Service with Business Portal


Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail industries. To facilitate everyday business processes, VAI began to consider a business portal. As a software provider, VAI was intimately familiar with a number of portal products, and decided that IBM Workplace Services Express was best suited for the company.

hosted managed file transfer service ftp  Study: VAI Improves Customer Service with Business Portal Case Study: VAI Improves Customer Service with Business Portal If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. VAI is an award winning software developer and an IBM Premier Business Partner. Founded in 1978, VAI is headquartered in Long Island, New York, with branch offices in Florida, California and Illinois. In conjunction with IBM, the company designs customer driven Read More

Using Service Management Software to Enhance the Customer Experience


These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that best-in-class companies will adopt in the months to come.

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Market Landscape Report: Field Service Management


If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report.

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3 Tips for Integrating Field Service Management Software with ERP


Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources.

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Optimal Service-parts Management


Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries, are pursuing the service- and spare-parts market for revenue and profit growth. Increasing customer demands and a dynamic marketplace are forcing these organizations to operate at new levels of flexibility and responsiveness, to address customer requirements and attain targeted profit margins.

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IFS Field Service Management Certification Report


IFS Field Service Management is now TEC Certified for online evaluation of field service management (FSM) solutions in the Customer Relationship Management (CRM) and Enterprise Research Planning (ERP) Evaluation Centers. The IFS Field Service Management solution intertwines service management, dynamic scheduling, and mobile capabilities. It is an ideal fit for organizations that require a combination of service jobs such as installation, quick break-fix jobs, some preventive maintenance, and other similarly fast-paced jobs. Download the IFS Field Service Management certification report now for product analysis and in-depth analyst commentary.

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