X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 hosted managed file transfer service edi

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

Evaluate Now

Documents related to » hosted managed file transfer service edi

Secure Managed File Transfer with BizLink


Part of the BizManager product suite, BizLink is an enterprise-level electronic data interchange (EDI) solution and business-to-business (B2B) gateway. It’s designed for secure managed file transfer, regardless of disparate data types, transports, and connectivity methods. Find out how Bizlink can protect private data, and simplify the management of a complex community of external partners and internal organizations.

hosted managed file transfer service edi  File Transfer Components , Hosted Managed File Transfer Service , Size Transfer Files , Secure File Transfer Server , Managed File Transfer Space . A member of the BizManager&8482; product suite, BizLink&8482; is a powerful and scalable enterprise-level server solution that provides for the secure managed file transfer of critical business documents regardless of disparate data types, transports and connectivity methods. It can protect your private data as well as simplify the management of a complex Read More

One Vendor's Exploit of Marrying Infrastructure with Selling and Fulfillment Applications


For many manufacturers, distributors and retailers with a mishmash of disparate back-office business applications, Sterling Commerce, a traditional integration and communication provider, has recently unveiled a package designed to automate web-based commerce all the way from order capture to fulfillment and payment, as a result of bringing together a few prudent acquisitions over the last three years.

hosted managed file transfer service edi  deployment as on-premise or hosted managed service provider (MSP) offerings. Sterling Commerce''s offerings were part of its efforts to provide a wide range of deployment choices for its customers. We would expect to see Sterling Commerce leveraging its parent, AT&T, and offering more managed services offerings for Multi-Channel Selling. The Comergent acquisition not only gave Sterling Commerce''s suite a strong front-end customer experience, including well known configuration and pricing capabilities, it Read More

The Pain and Gain of Integrated EDI Part Two: Automotive Suppliers Gain


The nature of the global automotive supply chain means that the suppliers must be tightly integrated into the trading partner’s enterprise, whose supply chain communications and management capabilities need to be able to manage that critical relationship.

hosted managed file transfer service edi  is available in a hosted or enterprise environment. As for its ERP systems, in 2004, Infor announced the launch of a new product designed specifically to meet the distinct needs of the automotive supplier community: Infor TRANS4M 8.20 . This is a comprehensive solution for manufacturing performance optimization that enables lean manufacturing in highly-repetitive environments. Namely, while Xpert is better suited to mixed-mode manufacturing requirements, TRANS4M should appeal to manufacturers with a Read More

PipeChain Adds Pragmatism Onto Simplicity


By being able to address the needs of all stakeholders across the tiers of the supply chain network, and with the marketplace/private trading exchange (PTX) tool as well, PipeChain can connect trading partners at various levels of the supply chain and deliver a value proposition of information connectivity and collaboration.

hosted managed file transfer service edi  functionality, primarily in a hosted environment. These vendors are mostly targeting midsize businesses that are under pressure to compete in the fast-moving e-business economy, or to react to a channel network''s need for speed and agility by putting their own supply chain online, but are either unable to afford the participation within consortium and/or private trade exchanges (CTX/PTX) or have been deterred from doing it by the bad publicity from already disillusioned market places'' users. PipeChain Read More

B2B E-business in the Supply Chain: New Services and Technologies Require Companies to Reevaluate Their Strategies


IT groups aspire to standardize on common integration platforms, but the pressure to integrate with business partners quickly often forces companies to favor expediency over strategy. With so many technology choices, it’s important to understand the role each can play when building an overall business-to-business (B2B) strategy. Learn about the four points you should consider when evaluating vendors and service providers.

hosted managed file transfer service edi  company-dedicated application or database hosted by a third party and, in some cases, installations of software behind a company firewall with the option to have the third party administer and maintain it. Regardless of what type of deployment chosen, pricing is almost always subscription based. Technology companies involved in B2B e-business rarely have only one model of deployment or pricing, though. The state of the software industry is such that most go to market with multiple choices to fit prospect Read More

A Candid Conversation with a Field Service Workforce Management Leader


ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.

hosted managed file transfer service edi  ClickSoftware believes that the hosted single-tenant subscription model is a good choice for many field service management and mobile workforce management (MWFM) scenarios, and it is now more than mature enough to merit serious consideration by service organizations looking for such solutions. TEC: Why has scheduling in field force thrived for all this time, which is not the case with advanced planning and scheduling (APS) in manufacturing? SM: We’re not sure, but here’s one guess: Some (or most) Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

hosted managed file transfer service edi  customer relationship management,CRM,customer-facing processes,complete customer profile,customer-serving institutions,call centers,service resolution management,SRM,customer experience,National Do Not Call Registry,service firms,customer service processes,customer satisfaction,human resources,contact center agents Read More

Selecting Field Service Management Software


What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost.

hosted managed file transfer service edi  field service operation,dynamic scheduling engine,what is scheduling,what is service management,in service management,service management services,what is service manager,what is a service manager,how to be a service manager,the service manager,it service software,service software,it services group,it services manager,manager it services Read More

Bolstering the Call Center with Service Resolution Management Processes


Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

hosted managed file transfer service edi  customer relationship management,CRM,call center solutions,knowledge management,KM,service resolution management,SRM,customer service,support and service,product specifications,technical support,billing questions,pricing and policy information,automated response system,contact channel Read More

The Executive Buying Guide to Employee Self-service


Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and payroll information. It often includes time-off management, and can serve as a central portal for communicating company documents and announcements. ESS disperses routine tasks back to the level of origination--employees and their managers.

hosted managed file transfer service edi  self-service,guide,HR,management Read More

Industry Analysts on Field Service Mobility Trends


P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.

hosted managed file transfer service edi  field service management, field service mobility, FSM, FSM trends Read More

Software as a Service Is Gaining Ground


Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on investment, coupled with new technology advancements, has caused the hosting model to be reborn.

hosted managed file transfer service edi  to realize that the hosted delivery model is enjoying a new glorified, (or reinvented, if you prefer) status. Referred to as on-demand , utility computing , or software as a service (SaaS) delivery approaches, hosting has not only achieved buzzword status overnight, but the concept has been gaining ground through real deployments. Hosting was once known as application service provider (ASP), which has negative connotations stemming from the dot.com propaganda, boom and bust, but this term is being Read More

Case Study: VAI Improves Customer Service with Business Portal


Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail industries. To facilitate everyday business processes, VAI began to consider a business portal. As a software provider, VAI was intimately familiar with a number of portal products, and decided that IBM Workplace Services Express was best suited for the company.

hosted managed file transfer service edi  Study: VAI Improves Customer Service with Business Portal Case Study: VAI Improves Customer Service with Business Portal If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. VAI is an award winning software developer and an IBM Premier Business Partner. Founded in 1978, VAI is headquartered in Long Island, New York, with branch offices in Florida, California and Illinois. In conjunction with IBM, the company designs customer driven Read More

Enterprises May Be Overlooking Profits from After-sales Service


If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will lead in turn to significant overall profit margins.

hosted managed file transfer service edi  May Be Overlooking Profits from After-sales Service Introduction Traditional sources of profit margins for manufacturers from product sales are diminishing as more and more products are commoditized, and margins are thus further and further reduced. On the other hand, profit margins from after-sales service are good (if managed well), and hold the promise of sustained (if not increased) revenue in the future. In industries like aircraft, automobile, computers, mobile phones, electronics, and so Read More

We Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices


The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it. But network failure can cause widespread disruption, unhappy customers, unproductive employees, and lost business. Ensuring network availability, security, and efficiency is a job for experts who need powerful tools to carry out these tasks. Learn more.

hosted managed file transfer service edi  Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it. But network failure can cause widespread disruption, unhappy customers, unproductive employees, and lost business. Ensuring network availability, security, and efficiency is a job for experts who need powerful tools to carry out these t Read More