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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 highest resolution model nsm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for the Oil and Gas Industry (Upstream)

The model of ERP systems for the upstream oil and gas sector addresses the particularly specialized business model of this industry. It is common practice for companies, individuals, and government agencies to form partnerships to explore, develop, and share production of oil wells. More often than not, this is a short-term alliance rather than a long-term partnership, and business structuring must therefore be flexible at initial set-up and throughout the lifespan of the venture. This model of ERP systems includes criteria for financials, human resources, production data capture and reporting, maintenance management, and supply chain management (SCM) functionality. 

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Documents related to » highest resolution model nsm

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

highest resolution model nsm  the users. At the highest level, failure modes are aggregated to show exposure for the entire financial institution. This corporate view progressively breaks down to show exposure by department, business function, individual failure mode, and, at the lowest level, a specific IT component. The dashboard is complemented with other information forwarding mechanisms within Centauri. These include summary Acrobat PDF formatted reports, automatically created and dispatched as email attachments to appropriate pa Read More

Bolstering the Call Center with Service Resolution Management Processes


Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

highest resolution model nsm  the Call Center with Service Resolution Management Processes Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). For more background, please see Integrating Read More

MARS


PDG Group Model  802

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Get on the Grid: Utility Computing


The latest business model in licensing is the utility (on demand) computing and associated pricing. Sometimes called "grid" computing, it allows customers to purchase processing power and software access as needed, and pay based on how much and how often the software has been used.

highest resolution model nsm  utility computing,grid computing,on-demand computing,Internet,ASP/hosting,application software provider,service level agreements,SLA,subscription model,IT providers,small and medium enterprises,Web services,extensible markup language,XML,dynamic hypertext markup language (DHTML) Read More

The Business Model for the 21st Century Is Project-centric


Cost, time, resources, cash, and risk have always been the basics of project management. But as business as a whole becomes more project- rather than process-oriented, management technologies must in turn become more project-centric.

highest resolution model nsm  a market achieves the highest profits. It is better to be a leader than a follower, and launching a new product into a new market involves major risk, cost, cash, time, and the best use of key resources. This is a forward-looking application of project-centric thinking. It is often stated that the key constraint to execution is the availability of key executives'' time. For example, when pursuing the global expansion of a business and establishing international operations, being able to execute to a Read More

Getting Business Requirements Right: Fixing the Highest-leverage Stages in the System Development Life Cycle


The later in the system development life cycle (SDLC) major errors are discovered, the more expensive it is to fix them. In fact, errors in released software are up to 80 times more expensive to fix than defects in the specification stage. That’s why you should adopt a methodology that brings the early stages of the SDLC up to a high level of maturity, in a way that’s consistent, proven, and optimized for success.

highest resolution model nsm  Requirements Right: Fixing the Highest-leverage Stages in the System Development Life Cycle The later in the system development life cycle (SDLC) major errors are discovered, the more expensive it is to fix them. In fact, errors in released software are up to 80 times more expensive to fix than defects in the specification stage. That’s why you should adopt a methodology that brings the early stages of the SDLC up to a high level of maturity, in a way that’s consistent, proven, and optimized for Read More

Software as a Service: A Cheaper, Faster Way to Access Applications


The dismal economy hasn't been bad news for all segments of the IT industry. The market for applications delivered in a software-as-a-service (SaaS) model is increasing thanks to customers who seek better/more targeted functionality, quicker deployment/access, lower up-front and ongoing cost, and ease of use. Learn why SaaS has a history of thriving in down cycles, and what to look for in a SaaS solution.

highest resolution model nsm  SAP,saas,software as a service,saas software,saas service,saas management,saas model,saas crm,software as a service saas,saas erp,saas business,saas companies,saas web,microsoft saas,saas application Read More

Successful Supply Chains Part II: Supply Chain Alignment Assessment—A Road Map


The Supply Chain Operations Reference Model (SCOR) describes the supply chain as extending from the supplier’s supplier to the customer’s customer. This white paper from Waer Systems explores the process within SCOR of procuring incoming goods and the relationship with the upstream supplier, and details how a supply chain alignment assessment can help you with mapping your supply chain ROI.

highest resolution model nsm  Supply Chain Operations Reference Model, SCOR, supply chain alignment assessment, supply chain alignment, SCM, supply chain, ROI Read More

HRplus Anywhere


HRplus Everywhere Version 5.0 can also be used as a SaaS model which is a web-native pay-as-you-go Internet-based Payroll and HR system.  This model allows you to process all your HR and payroll functions including statutory requirements, on a safe and secure hosted web site, at a low monthly cost.  You can log on with a secure username and password and process all of your HR and payroll functions as if the software was installed in-house!  All that is required is Internet access with the necessary bandwidth!  You will pay for the use of the software and not for owning it!

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Openbravo ERP


PDG Group Model 1029

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UNIT4 Multi-tenancy SaaS Delivery Model Accreditation


Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report will assist organizations looking to determine the best-fit service provider for their implementation needs. Based on information provided to TEC by UNIT4 and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.

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Applying the Power of Social Networks to Customer Relationship Management


Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.

highest resolution model nsm  customer relationship management,CRM,social networking,peer-to-peer networking,myCRMcareer.com,customer engagement model,Web 2.0 technologies,user-generated content,CRM 2.0 techniques Read More

Yanacocha: A Model Mine in Operations and Mining Management


Achieving operational excellence is fundamental for Yanacocha, the largest gold producer in South America. In 1999, Yanacocha decided it needed an online system linking its principal management areas (operations, maintenance, logistics, finance, and human resources), in order to optimize efficiency in administering its assets. It turned to Mincom Ellipse as its corporate management system, allowing standardization of its operations worldwide.

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Aftereffects of Recession on IT Investment: Building a Robust IT Investment Model


The global economic recession has put immense pressure on companies to cut costs—particularly IT-related expenditure. Companies were often forced to run only a few projects with regulatory impact and immovable deadlines, proceeding against very lean budgets. Recently, key economies such as the US and China have started to show signs of recovery. Learn more about how the recession has had an impact on IT investment.

highest resolution model nsm  IT spending,IT costs,IT expenditure,Stephen Mutusva Read More