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Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » higher management it


Business Process Management: A Crash Course on What It Entails and Why to Use It
Business process management (BPM) has to integrate existing enterprise applications, Web services, and people in such a way that it can also quickly change

higher management it  manage businesses at a higher efficiency. It has emerged from the rising complexity of doing business in a competitive economy, where margins continue to narrow and the pressure to respond to market shifts is greater than ever. Companies are under increasing regulatory and investor scrutiny and must be run successfully, both in the short and long term. A BPM high-level mission lets business processes become as manageable as data. To that end, BPM has to integrate existing applications, Web services, and Read More...
Customer Relationship Management for IT Professionals
What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and

higher management it  to lower cost and higher delivery performance. This column will continue to explore the change/size paradox—big companies desiring speed and growing companies desiring stability. The author would appreciate feedback on material presented as well as suggestions for future study and reporting. The general theme is IT management and the goal is to make it easier to get clients what they want and what they need to succeed. About The Author Jim Dowling is VP of the Alignment Consulting Practice at Read More...
Employee Performance Management: Making It a Reality in Your Organization
Over 90 percent of human resources (HR) professionals rate employee performance management (EPM) as a top priority. Yet considerably fewer have EPM systems

higher management it  ORGANIZATION-WIDE Improved goal alignment Higher appraisal-completion rate Better-quality appraisals HR DIVISION Reduced administration time Complete status reporting Simpler way of meeting compliance/ legal requirements LINE MANAGER/END USER Ease of completion (writing assistance) Faster completion Clear direction re: requirements for completion 3. Gain initial management buy-in Once they have laid this groundwork, HR managers are in a solid position to approach their organization''s executive team and Read More...
IT Vendor Management in Hard Economic Times
During a recession, successful businesses change their approach to managing information technology (IT) sourcing. The challenge is to become more efficient and

higher management it  Benefits include lower costs, higher quality, mutually agreed upon expectations and better forecasting that result in a win-win relationship. The Problem Organizations often find themselves in need of assistance in the following Vendor Management areas: Evaluating IT Budgets & Service Level Performance Developing and/or Evaluating RFPs Managing the RFP process Project Managing the execution of the RFP engagement Identifying Candidate Vendors IT Outsourcing agreement is not meeting your current financial Read More...
Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

higher management it  process. In general, the higher the number of Sigmas, the more consistent the process of delivering a good product or customer service. For most important processes, six is the target; though clearly, organizations cannot expect to achieve this level of quality for all processes nor would it be desirable to do so because of the costs to the organization. The Six Sigma quality management method rates quality on a numerical scale that corresponds to the amount of variation that exists in the execution of a Read More...
Project Workforce Management
Tenrox''s Project Workforce Management solution, available on demand or on premise, is a modular solution for managing project workforces in real time. Tenrox

higher management it  Workforce Management Tenrox''s Project Workforce Management solution, available on demand or on premise, is a modular solution for managing project workforces in real time. Tenrox''s workflow engine lets users drag and drop icons to design and change workflows. Integration with accounting, payroll, financial, customer relationship management (CRM), and project management systems is built in. Read More...
Case Study: More Efficient Hospital Management Systems with Content Management Tools
Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital

higher management it  Study: More Efficient Hospital Management Systems with Content Management Tools Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital began to implement an intranet to provide information to employees, with an update in 2003 to provide visibility of corporate information. Learn how the company is integrating a content management system with portal tools to integrate processes and improve efficiency. Read More...
Oracle Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3
Oracle has announced the release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management solutions.Oracle’s new

higher management it  Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3 Oracle has announced the release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management  solutions. Oracle’s new Transportation Management release includes enhancements to: fleet management transportation sourcing , transportation business intelligence transportation operational planning rail transportation workflow and event management freight payment, billing, and claims document Read More...
Business Process Management as a Blueprint for Mobile Workforce Management
As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process

higher management it  Process Management as a Blueprint for Mobile Workforce Management As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process effectiveness. This is made more difficult by ever-changing business processes and exceptions management. This white paper explains how business process management (BPM) benefits mobile workforce management and outlines how a service-focused BPM solution enables faster BPM Read More...
Alfanar IT Solutions-Enterprise Content Management
Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM

higher management it  IT Solutions-Enterprise Content Management Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM) solutions to both government and private sectors—two sectors undergoing rapid automation and thus in need of ECM solutions in Saudi Arabia. Read this paper to see how alfanar IT plans to address these market needs and the improvements expected with OpenText. Read More...
Take It or Leave It: Moving Your Business VoIP System
Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the

higher management it  telephony, VoIP, VoIP considerations, phone system Read More...
New TEC 2011 Human Capital Management Buyer''s Guide
In TEC''s 2011 Human Capital Management Buyer''s Guide, learn about the...

higher management it  TEC 2011 Human Capital Management Buyer''s Guide It''s not your father''s HR anymore. Traditional human resources has blossomed into human capital management (HCM)—a vastly more powerful and far-reaching way to retain, groom, and manage your company''s employees. In TEC''s 2011 Human Capital Management Buyer''s Guide , learn about the challenges, trends, and developments in HCM state of the HCM market latest HCM solutions and vendor profiles HCM resources and research materials HCM case studies and success Read More...
Information Management and Collaboration
Information management systems facilitate the management of internal corporate documentation and information, Web site content, group collaboration, and

higher management it  Management and Collaboration Information management systems facilitate the management of internal corporate documentation and information, Web site content, group collaboration, and learning materials. These systems are built as central repositories that hold content, metadata, accessibility and workflow rules, and supporting information. Organizations that establish processes and disciplines around these systems can ensure smooth and efficient acquisition, maintenance, delivery, and archiving Read More...
Core HR Systems: Flawless Execution Enabling Strategic HR Management
Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data,

higher management it  HR Systems: Flawless Execution Enabling Strategic HR Management Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using. Read More...

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