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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 help desk software comparison


2008 Software Re
A new year is upon us and with that, the word “resolution” comes to mind...res-o-l-u-tion – [rez-uh-loo-shun n] - noun 1. a resolve or determination: to

help desk software comparison  criterion. Doing this will help you to more quickly determine your list of potential solutions . (Imagine if Santa used a decision matrix to decide who’d been naughty or nice. Or if your boss used one to determine your performance on such tasks as, oh, choosing a new software solution.) Software Selection Resolution # 5 I pledge to analyze the strengths and weaknesses of each solution, so that I will be able to rank them and create my short list. This step is essentially an extension of Software

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Entellium


Located in Seattle, Washington (US), Entellium has a research and development center in Malaysia and global consulting services worldwide. It has provided CRM solutions to global brands such as Pan Pacific Hotels, Standard Chartered Bank, MCIS Zurich Insurance, and TELUS. Entellium is one of the fastest growing CRM companies today. Furthermore, Entellium delivers the best post-sales support in the CRM industry with free training, world-wide 24x7 help desk access and a dedicated account manager to ensure a quick deployment.

help desk software comparison  free training, world-wide 24x7 help desk access and a dedicated account manager to ensure a quick deployment. Read More

Job Scheduling Evaluation Checklist


When buying a job scheduling solution, you should gather as much information as possible to make an objective comparison of competitive products’ key capabilities. Seek out customer references, analyst recommendations, and press articles to supplement vendor marketing materials. And to make sure you don’t miss any important evaluation criteria, benchmark the functions of job-scheduling software with a detailed checklist.

help desk software comparison  Evaluation Checklist | Free Help Desk Evaluation Checklist | Purchasing Automation Evaluation Checklist | Web Page Evaluation Checklist | Site Evaluation Checklist | Tidal Evaluation Checklist | Tidal Checklist for Program Evaluation Planning | Tidal Evaluation Checklist Project | Tidal Key Evaluation Checklist | Tidal Checklist Outlines Several Dimensions | Tidal Updates on the Evaluation Checklist Project | Tidal Program Evaluation Checklist | Tidal System Checklist | Tidal Indexing Evaluation Read More

TEC Helps Companies Compare, Select, and Evaluate Health Care Information Management Systems


Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its Health Care Information Management Systems (HCIMS) Evaluation Center, to help health care professionals, consultants, and decision makers compare the most qualified HCIMS systems based on their own, unique priorities.

help desk software comparison  (HCIMS) Evaluation Center, to help health care professionals, consultants, and decision makers compare the most qualified HCIMS systems based on their own, unique priorities. Governments and health care organizations “around the world have become increasingly interested in the potential contributions that health information technology, electronic connectivity, and a health information infrastructure can make to improve healthcare for their citizens” said Susan Penfield, vice president of Booz Allen Read More

TEC Industry Watch: Enterprise Software News for the Week of June 25, 2012


SOFTWARE SELECTIONSBritish cosmetics company Badgequo selects Epicor ERPIndustry tags: Manufacturing, distribution "Aggressively growing cosmetics manufacturer/distributor Badgequo is in need of corporate software to offer single-truth data, eliminate manual data re-entry, and provide full visibility into its extended supply chain. This organization is a real-life example of a small company with

help desk software comparison  suite that aims to help retailers understand their customers and their buying decisions. Oracle Retail Customer Analytics will be another member of the Oracle Retail Analytics family. Industry verticalization in BI continues apace. —Jorge García, TEC BI Analyst Infor launches mobile app for hospitality Industry tags: Hospitality Infor10 HMS Hotel Check-In is a new mobile hospitality management application for the Apple iPad. With the goal of increasing operational efficiency, the application will Read More

Daffodil Software


Daffodil Software develops and markets a lineage of Java database servers and replication products. Since its inception, Daffodil Software has designed and developed database products such as Daffodil DB, One$DB and Daffodil Replicator. The company intends its suite of products to enable the development and deployment of software applications, and assist in lowering the total cost of ownership (TCO) of said applications. The company is involved with such open source projects as Compiere, Hybernate, and JBoss. Daffodil Software is headquartered in Haryana, India and was founded in 1999.

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Year in Review: Top Enterprise Software News and Trends for 2011


With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers. Read this article to get their takes on 2011's biggest stories in the enterprise software industry, the year's hottest trends, and more. Log in to read now.

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Custom Software Development


CTGroup Software provides software development outsourcing services in mobile and wireless application development, system programming, and web development. The company also provides a full range of quality assurance services, including testing, implementation, prototyping, architecture design, technology selection, feasibility study, and requirements analysis. It uses technologies including JAVA, J2EE, Microsoft .Net, and C++.    

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iScala ERP Software


Epicor’s iScala enterprise resource planning (ERP) software enables businesses to automate and manage their standard business processes, and includes an e-business infrastructure focusing on a fully integrated set of ledgers. Among the software’s many features are: multi-dimensional account structure, currency and ledger revaluation, continuous and periodic consolidation, cash flow forecasting, automatic payments with payment ledger integration.    

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Lilly Software Visualizes Its eBusiness Offering, NOW


With its prudent 'wait-and-see' approach, Lilly Software has been rounding up its VISUAL product suite and remains in the high pole position for the SME market race.

help desk software comparison  online solution designed to help businesses streamline processes, improve productivity and increase efficiencies through the use of Internet technologies. Simultaneously, Lilly also released VISUAL eBusiness NOW , a new application service provider (ASP) option that should deliver speed, flexibility, and affordability through Web hosting. Version 3.0 supports business-to-business (B2B) and business-to-consumer (B2C) transactions for both make-to-stock (MTS) and make-to-order (MTO) environments. It is an Read More

Expandable Software


Founded in 1983, Expandable Software, Inc. develops, markets, and supports an integrated manufacturing enterprise resource planning (ERP). The company's implementation process is performed exclusively with direct employees of the company. Expandable's customers-which range from start-ups to growing manufacturers with annual revenues approaching the billion-dollar mark-manufacture a variety of products including medical devices, electronics, and consumer goods. Expandable is headquartered in Santa Clara, California (US), with offices in California (US), Medway, Massachusetts (US), and New Albany, Ohio (US).

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Halogen Software


Established in 1989 and headquartered in Ottawa, Canada, Halogen Software provides web-based appraisal, 360-degree feedback and survey software solutions, consulting and hosting services. Halogen eAppraisal is web-based employee performance appraisal software that automates the time-consuming employee appraisal process. Halogen e360 simplifies the administration of formal feedback procedures with straightforward ease-of-use and sophisticated reporting. Halogen eSurveyor is the market-leading e- survey solution that makes online surveys simple, fast and cost- effective. In today''s increasingly competitive market, companies look to HR professionals to attract, retain, and motivate their top employees. Halogen Software provides web-based software solutions to dramatically improve HR and line manager productivity.

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Retail Market Dynamics for Software Vendors Part One: Software Requirements for Retail


Although the retail and wholesale customers have typically invested a low proportion of their total revenues in information technology, retail industry leaders have begun to demonstrate an ability to achieve market advantage through the effective use of specialized enterprise applications. As a result, the requirement for all retailers to increase their investment in IT and adopt best practices has thus grown.

help desk software comparison  the applications that would help them track on-sales velocity, spoilage, and the profitability of all items. On the other hand, the fashion and apparel industry also has abundant challenges. Enterprises are challenged to remain competitive in this fast-moving, volatile environment by gaining control over inventories and costs, enhancing efficiencies and slim margins. Some of the more specific business, marketing, and operational challenges include complex, multinational supply chains; global sourcing Read More

Distribution in a Challenging Economy: Online (Software as a Service) versus Traditional Software


When considering major purchases, most people ask, “Why rent when you can buy?” But with IT systems, the reverse may be true. Software as a service (SaaS) offers many advantages over traditional software, especially in terms of the on-going costs of maintaining and upgrading systems. Learn how passing those burdens on to a SaaS vendor can help your company focus on optimizing efficiency, productivity, and profitability.

help desk software comparison  a SaaS vendor can help your company focus on optimizing efficiency, productivity, and profitability. Read More

Software Services


Espire provides software-consulting services to clients globally as a partner to conceptualize and realize technology-driven business transformation initiatives. The company leverages its global delivery model to accelerate schedules with a high degree of time and cost predictability. Espire's approach focuses primarily on new methods of conducting business, combining IT innovation and adoption while at the same time leveraging an organization's current IT assets.  

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